
Visiting Angels – Wichita Falls, TX
Visiting Angels – Wichita Falls, TX
Here at Visiting Angels, we can restore hope through kindness, and compassion so you or loved one can remain at home. It is a great privilege to provide care for families so daughters can remain daughters, so spouses can remain spouses.
1812 Rose St., Wichita Falls, TX, 76301 76302 76305 76306 76307 76309 76310 76354
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2025, 2024, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2023
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Kimberly C
I like that they take care of me. They have kept up with my medications.
4.75 / 5Anonymous
They could work on organization in the office. They are great. The people are wonderful and super nice.
4.25 / 5Barbara R
I would recommend them because I take care of my husband from home. The agency has helped me when I needed them to make my experience positive. They have helped me to clock in.
5 / 5Teresa V
I would recommend them. I thought it was great, we just stopped services because my Dad didn't feel like it was worth it to pay to have someone come only once a week.
4.25 / 5Tammy R
They are responsive when I call. They are caring for my love as I would.
5 / 5Randall - OKVA C
They do a good job overall. I work 40 hours, so I need someone to be there for him. It brings me a peace of mind.
4.5 / 5Magaline J
I like them because they are friendly and giving. They help them live a good quality of life.
5 / 5Francis - OKVA B
I like that they are very responsive. They have made my experience positive because they care. That is the best way of putting it.
5 / 5Jeffrey - OKVA P
I like that they're easy to work with. The most helpful part is everything and they've just been a lifesaver.
5 / 5Rita B
We have some really good girls. We've had a few that we've dumped back, but most of them are really hardworking girls. My mom is not where she can stay on her own anymore, so it's been a very important factor.
4.75 / 5Millard - OKVA D
I like that they are prompt. They show their love, appreciation, care, and concern.
5 / 5Marilyn H
They need to pay closer attention to my schedule. She takes a big burden off of me.
4 / 5Lori J
Some caregivers were better than others. I am not too familiar with the services.
4.25 / 5Sharon B
I would want them to improve on having more consistency with the Angels that you get. We get changed up too much and it is easier for my dad to have consistency. The provider has helped me the most with getting my dad up, bathing him, and getting him dressed. It takes the burden away from me.
4.25 / 5Anonymous
They're very nice and helpful. She's improving. The caregivers make her life easier while in recovery.
4.5 / 5Connie C
So far, everyone has been so amazing to work with. It has been very helpful for them to have this service.
5 / 5Lynn - VHC F
The one I had was good, but the ones I had in the past, I wouldn't give a zero. It's been fine. They come and do things.
3.75 / 5Johnny - OKVA D
I appreciate them always able to have someone provided in the home. They have helped me more by doing things I would have had to do and so I can care for him more.
4.5 / 5Vickie S
They accommodate when the client has appointments. They make it a lot easier because the agency helps get her to appointments and go to the grocery store.
5 / 5Charles - OKVA M
I get good care from them. If I didn't have them, I would be miserable.
5 / 5Brenda N
I lived out of town, so I could depend on them to be there for my mom. Just being there, they made sure she taken a shower and her medication.
4.5 / 5Debbie M
The agency is easy to reach and I trust the people they send. We love the caregiver who comes.
4.75 / 5David "Gene"- OKVA L
They're so helpful and so good. They don't interfere with me. My wife has dementia, so I can't go anywhere.
5 / 5Sametta B
They try to help you as much as they can with anything we may not realize. I know that they are appropriate people for her needs.
5 / 5Beth S
They are dependable for me. They are able to provide the care I need.
5 / 5Roger C
I like that they were what I wanted when I said what I needed. They have been here when I couldn't.
4.5 / 5Betty - PHC K
My mother really likes her caregiver, and they are providing the care that she needs. They provide the care so we can go do what we need to do without worrying about her.
5 / 5Charles - OKVA H
They come in and get started. They don't mess around. They come in and do what they're supposed to do.
5 / 5Eldon - VHC H
They need to improve their consistency. If somebody doesn't show up when they are supposed to they need to fire them.
3.75 / 5Deborah - AAA C
They are consistent and caring. It's been a great deal of help to me. It's helped me, especially mentally and spiritually. I feel that all is not long anymore.
5 / 5Rachelle C
They have been outstanding with my dad's care and has helped with the office. Wonderful! I have someone watching over my dad, it has also been really helpful for my dad.
5 / 5Sandra R
They come in and they know what mom needs. They provide care so I can work. They let me know what she needs.
5 / 5David - OKVA V
They are very fluent in explaining things. They are very quick and I cannot complain.
5 / 5Renard J
They seem to be working out pretty well. They help with cleaning and assisting her.
4.5 / 5Cheryl W
One of the things that my mother complained about is that some caregivers didn't have enough training on house keeping. The agency was always able to have a caregiver come and never really was left stranded.
4.5 / 5Pam V
At this point, we are glad just to have the help. We would like to have a caregiver coming consistently, instead of having to tell them what to do every day.
4 / 5Craig P
My opinion is that they have done a good job but for my dad we need to have the same person, some for the lunch and the evenings. When you send a different person every day, they don't know where things are in the house, and they don't know what to do. He needs somebody with him, so it is good to have someone there to visit with him and talk to him.
4.25 / 5Gail
I would recommend them because the worker I have now is on time every day. The agency has made my life easier because they matched someone that is good for my husband and I.
5 / 5Yolanda B
One thing I like about the agency is they are very nice to her. They have helped the most by helping her with whatever she needs. They always ask her what she needs.
5 / 5Connie - AAA J
They could improve with better people and better caregivers. They could have made my life easier with better people that would show up and do the work I ask.
4 / 5Verneal P
They seem to be taking care of him. When he has a problem, they are right on top of it.
4.5 / 5Cindy R
better communication about who is coming and when. They provide transportation and house cleaning, and they are a great help since he has disabilities.
4.25 / 5Hugh - OKVA M
It gets me out of the house and keeps me going. I don't know if they really can. They keep taking care of me, some are better than others.
3.75 / 5Anonymous
I couldn't trust them. I was a nervous wreck thinking if they were going to show up. All the experiences I've had with them were dramatic. I did have two outstanding caregivers with my husband, but from then on I had them about six or seven times and I would ask them to give him his lunch, and she wouldn't do it. She would play on her cellphone.
0.5 / 5Anita B
They have been the best to work with. They help get him out and about and keep him active.
5 / 5Pat F
There have been times when they couldn't send someone, or the person they sent didn't work. The regulars are fantastic. I need them. It helps to have people come in to help.
4.5 / 5Walter - OKVA O
They offer companionship. They're there for me. They have a cheerful attitude.
3.5 / 5Debra - OKVA C
I would like them to pay their worker more than what they were paying them. The caregiver was wonderful with me. They did everything I needed. They took me shopping and to doctor appointments.
2.75 / 5Jim D
I like that they are prompt. I like that it gives the family a break.
4.5 / 5Laura H
Some of their caregivers need more education, especially in regard to transferring someone in a wheelchair. They need to listen better and not leave their stuff around.
4 / 5Anthony G
The agency does their job, no questions asked. The provider helps clean the house and wash dishes.
4.75 / 5Boenita M
I really don't know what they can do to improve because if they were able to schedule someone, they would. You have to have heart to care for someone. She has been able to receive the same caregiver.
4.25 / 5Karla C
I liked this agency because they followed up with us. My mother needed these services to be provided and made an effort to keep us informed.
4.75 / 5Anonymous
For the most part, the caregivers make us feel like family. They show they care. They take the time to listen to us. They help with daily chores.
4.75 / 5David - OKVA P
I am satisfied with what they are doing for me. There work for me is fine.
4.5 / 5Verleria M
I like the ease of communication with them. I worry less about my mother while being far away.
5 / 5Amber
I like that they have friendly people. The caregivers help with sweeping, mopping, and running errands.
5 / 5Cynthia - OKVA H
The lady I have shows up for all of her shifts. She has been with me for a while, so she knows what to do and how to help out.
5 / 5Anita B
I like that they are home health and not assisted living. I like the way they run the company, they are helpful. They are flexible in the schedule. They take him to appointments and that his helpful.
5 / 5Charles - Amarillo VA T
I have received good services from it. I am blind so they help me with laundry and fix my meals.
5 / 5Billie A
I know the people who work there work hard and provide great care. We love our clients. I can care for my mother through them. It helps me to be paid for what I do.
4.75 / 5Barbara F
I would tell people that it's incredibly easy to get signed up. They run errands for us.
4.75 / 5Wendy A
They have really helped and they have good initiative. They come in and start working right away.
5 / 5Anonymous
She came out and told me what they had. I like that Rachael went over and beyond when I had the UTI.
5 / 5Amy E
Personally, from what my uncle Freddy said, the caregivers did what they needed to do. With him being elderly and the agency just having people stop by and visit with him, it did him a lot of good knowing that he had to open the door. It did him well socially and they were a comfort.
5 / 5Ginger M
They are always there to take care of my husband. I could not do this by myself. They help me immensely.
5 / 5Patsy R
I like them. After seeing them on TV, they come and do a good job. She comes here twice a week.
5 / 5June W
It's convenient. It takes a lot off of me.
4.5 / 5Sandra M
I like that they have been responsive to our requests, consistent with our caregivers, and they have fill-ins when it is needed. Sharron has been amazing with him. She keeps his schedule consistent and finds things to keep him active. She goes above and beyond to keep him active.
4.75 / 5Tina V
The agency has been very professional and caring. They are helpful and accomodating to meet our needs. The caregivers assist with feeding, bathing, and laundry. They sat with my mother to keep her company.
5 / 5Rufus - OKVA S
I feel like some of the caregivers could do more. They give him showers and get him dressed for the day, which is very helpful for both of us.
4.25 / 5Tandy M
I like that they really help us care for someone when we can't. I like knowing I don't have to stress, and I still do my stuff and know he's taken care of.
4.5 / 5Mary M
It is nice to have help. They do things that are difficult for them to do.
4.25 / 5Debra
Some of the caregivers couldn't do simple things. They didn't sweep and mop and keep the place clean. I had to leave notes to get anything done. The caregivers should have known how to take care of a home. He didn't really want them or allow them to do some things.
2.5 / 5Traci R
I liked that they sent good people out and were always responsive. They helped with light housework and kept her company.
5 / 5Carolyn
I like that they are prompt with their services. I only had a couple of uninterested people, and they were able to switch them right away. It took a load off of me and allowed me to rest.
5 / 5William S
I like that they do assistance with ADLs and do light housekeeping, and help with chores. They help the most by helping me with taking care of my husband and my home.
5 / 5George B
I like that the care is free. You learn how to adapt, I'm only allowed 8 hours a month.
3.25 / 5Charlene C
They need to train the people they hire. I'd like for the agency to be more consistent with the people that they send, if possible. I think it would be helpful if they did more training and try to provide a better quality of help for the people they get.
3 / 5Anonymous
We had a lot of problems with my dad and getting people to come in and actually work or show up on time. If they can have more reliable workers and be more accountable, and call when they are not going to show up at all. Be self-motivating.
2.25 / 5Donna - OKVA B
They do exactly what I say and let me know when they won't be here. They keep me talking since my husband died 6 months ago.
4.75 / 5Gail S
They sent good, qualified people and kept in touch with us. He needed the service, and it improved his life so he could get better.
4.75 / 5Lisa S
They took good care of my dad when he had his lung cancer.
5 / 5Anita B
I like how they run things, and they are quick to respond to changes. They seem to be very attentive to when I need changes.
5 / 5Debbie M
They respond to us anytime we need them. Their service allows me to live out of town while making sure she is cared for.
5 / 5DeeDee H
They have ease of scheduling. They gave her company and talk with her.
4.5 / 5Paul - PatPen W
They know what they are doing and are professional. They help me bathe and get dressed.
5 / 5Robert D
They were kind, thoughtful and very helpful. They gave her baths helped her out of her chair, walked her and get her dressed.
5 / 5Kathy
The agency has been easy to work with, especially the owner and staff. I do not live right next to the client, but from everything I have been told it has been good.
5 / 5James - OKVA C
I would recommend them because they keep my house taken care of. I appreciate they just do all the stuff I can't do anymore, like sweeping and mopping and scrubbing the bathtubs and toilets.
4.5 / 5Segal - OKVA J
The ability to provide a caregiver who is readily available if there are any gaps, and have the same people come to know your routine. They can make my life easier, by having someone who don't need a lot of supervision
4.25 / 5Glenn - DVA S
There were suppose to be cleaning the house but no one ever did. Except one. Tee did, but no one else helped.
1.75 / 5Judith W
I like the person that they send. They've helped me the most with bathing.
5 / 5Justin G
They have always been really good and helpful to us. The services don't have an impact, they are convenient.
4.5 / 5Bobby - OKVA D
I like the people they have and getting to know them. They do a good job and try their best.
4.25 / 5Shelia B
I would mention that the service is excellent. They give me one day out to let me do what I need them to do.
5 / 5Xoa Xan N
I like that they are usually available if I call and need them. They are just always available when a person that does not use them full-time needs some help.
4.75 / 5June W
Everything has been good so far. It has helped us because I can't do certain things for him.
3.5 / 5Eric - OKVA C
I don't have anything to compare it to. I need it. It's the only contact with people I have other than my family.
4.5 / 5Eldon - OKVA H
I like all of the people. They are just great. They do it by being good people.
5 / 5Jason B
My mom kept trying to get the caregiver to work for her under the table for her. They could follow through with their own rules. They have them posted so I know what they are supposed to and not supposed to. It was not as much the caregivers as it was administration and management. Its not managed very well.
0.5 / 5Millard - OKVA D
I like that they're accurate and they show concern for me and my care. The agency has followed up with me and show concern about the quality of my care.
4.75 / 5Terry T
They could work on being on time or at least five minutes early. I like that I am able to go to the doctor with my husband.
4.25 / 5Linda "Jane" M
I like the caregiver who came out to help me, she was exceptional. They helped me by doing things that I couldn't do and driving me to my appointment.
4.25 / 5Tracy B
I like that I can call anytime if I have complaints or concerns. They've helped my uncle with his everyday needs.
5 / 5Earl B
They do a good job. They help get her dressed.
4.25 / 5Anonymous
They are very courteous, professional and have great customer services. Well, I called them to have someone come out and take me to get something to eat. I had someone come instantly come to help me.
5 / 5Janice H
I would recommend them because I had no problems and things have been great. I like that they always check in on me.
5 / 5Lorraine-AAA N
They did what I asked them to do. I had the same person most time. It helped me.
5 / 5Terri
I like the flexibility with the schedule of care. We have had so many different caregivers. It's huge that we get their services.
4.5 / 5Cindy R
They are a convenience. They have provided transportation and general housekeeping.
4.5 / 5Amanda A
I like the rapid response to care of my dad. The caregivers have helped him the most with his hygiene care.
4.5 / 5Nancy E
I like that the agency sends just what I'm needing. The caregivers are very polite to me.
5 / 5Glenn - Amarillo VA K
They can get me someone here at night when I need. They help me a lot with meals.
4.5 / 5Mary C
They're on time consistently. They save a lot of trouble. They give him a bath and make him feel comfortable, but not embarrassed. They have a really good rapport with him and with me.
4.5 / 5Ronald - VHC P
I want more consistency in the care. The care helps a lot. The caregivers need more training.
3.25 / 5Owen - OKVA M
The caregivers give good care. The caregivers get me out of the assisted living every once in a while so I can see the country.
5 / 5Randy C
The agency provides a very serious need for some people, and you can't put a value on the services. Having the services for my brother is very helpful, he can't be without the services.
5 / 5Kelly M
They could be more consistent with the home care providers. It would be more helpful to have the same person come.
3.25 / 5Barbara F
They are flexible. They are there when I need help, doctor's appointments, traveling, and daily things.
4.25 / 5Bobbie K
They caregivers they send out are excellent. They have helped me with my plant, made pizza for me, and helped me unpack, whatever I need.
5 / 5Robyn H
The quality of care my dad has been given is beyond measure because I am six hours away. My dad looks forward to it.
5 / 5Letitia - OKVA R
Sherry's personality, she compassionate and understanding. It's great to have someone come in and talk to me and not talk down to me. Sherry has a ton of patience.
5 / 5Ruben - OKVA W
The angels are incredibly caring and enjoy their job. He's a totally different person now that he has help.
4.5 / 5Steve H
They need to screen their employees better. A couple of the girls were so bad we didn't want them in the house. The others have been good.
3.5 / 5Paul F
I like that they provided excellent care. They were very accommodating, would call me and were very personal.
5 / 5Nancy E
They had the services I wanted. All the girls have been great.
5 / 5John - OKVA R
The agency is prompt and are very professional. The provider helped us the most by cleaning items I have a problem doing, and they cook for me. They have been a saint.
5 / 5Linda W
The caregivers are friendly and willing to do what we need them to do. The care is a lot of help for us. We have a caregiver three times a week who helps with the laundry and showering.
4.75 / 5Tonya N
I like that they care about the patients and their workers. It is something that my mom needs. It gives her people to talk to.
5 / 5Nathan "Leon" OKVA B
I like the girl who comes and does the work; she's excellent, fast, and doesn't forget anything. The girl who comes out gets my groceries, does my clothes, and other things that are hard for me to do.
5 / 5John B
I like that they do their job right. They are really helpful. He did a good job.
4.25 / 5James - OKVA H
We are currently trying to change our current caregiver, but they haven't changed her yet. It is nice for him to have someone visit and keep him company.
3.75 / 5Anonymous
They need to have more timely staff and they need to be better trained. The caregivers could have a greater impact if they could have more training. They do not train these girls. They hire them and put them out. They do not train them how they need to be trained.
3 / 5Justin A
I would recommend them because I like how most of the caregivers are caring. They are really nice people. They have helped me so much, in general has made my experience positive.
5 / 5Nicki H
It depends, right now we have had different people and just a couple of bad experiences with a few caregivers, but the manager has been good. I think it's just getting a personality connection with a caregiver and one who takes initiative to make that time valuable when they are there.
3.75 / 5Sheryl
The agency is very prompt and if there is a problem they'll call ahead of time. He has interaction with other people and has someone to visit with.
5 / 5Joyce S
I would not recommend because I did not have good results. I couldn't tell, after they left, that they had been here.
0.5 / 5Dr. C
I like that they keep her busy. They take her to the park.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.