
Visiting Angels
Visiting Angels
Visiting Angels is a non-medical in-home care agency that provides licensed, insured, and bonded caregivers to the homes of seniors. Our services range from safety supervision and companion services to total personal care. Nationally recognized as a trusted name, we have been serving the people of Columbiana and Mahoning counties since 2003.
1285 E. Pidgeon Road, Suite A, Salem, OH, 44460 44401 44405 44406 44408 44413 44423 44429 44431 44432 44436 44442 44443 44445 44451 44452 44454 44460 44471 44490 44502 44504 44505 44506 44507 44509 44510 44511 44512 44514 44515 44601 44609 44625 44672
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- Check
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2023, 2022

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2023, 2022, 2021, 2020, 2019
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Barb F
They are really caring. They are really nice to work with. I don't know what I'd do without them.
5 / 5Rick B
I would recommend them because they are efficient and professional. It is working very well jus
5 / 5Anonymous
Everyone is so caring, and they pay attention to people. They help and they clean my feet.
4.75 / 5Carole K
They are professional and personable. They take care of what we need to get done.
5 / 5Kathy L
The agency selected the perfect companion for my husband who has Alzheimer's. The agency selected a good companion for the client.
5 / 5Bryan S
I like that they are friendly and respectful. They tried to customize the aide with my wife and my schedule.
5 / 5Ron R
They're consistent. You have the same caregiver all the time. She takes her to her many doctor appointments.
4.75 / 5Debbie H
I like that this agency is my eyes and ears for my father when he's out of state. They've made my life easier by calling me if there's a problem.
5 / 5Connie K
They are easy to work with. They are flexible, kind, and caring. She is not always real receptive, but she needs them.
4.75 / 5Lois H
They are really good and caring. They help me with what I need.
5 / 5Maria D
Maybe when a person goes to a client, ask them what they want. My dad wasn't the kind of person to tell her what to do. They could've done more when they were here.
3.25 / 5Vicki N
I have been pleased with the service thus far. My mother mostly needs them for companionship.
4.5 / 5Anonymous
I would recommend them because they keep me informed of my loved one's need and condition. Their employees are very caring, too. They have made a big impact on me because I could never take care of my loved one the way they do.
4.75 / 5Becki S
I like that they are extremely organized, and that is very important. I know when the caregivers are going to be here and never changes. I like that the caregiver keeps contact with the family.
5 / 5Mary L
Anything that is needed. They have been ready to do whatever and that has been great. It has been great because I have been able to recover better and I don't feel so tired and worn out.
5 / 5Vicki N
I just had occasions where the person answering the phone could just be a little off, but they're a good agency. The most helpful part is the caregiver, and my mother primarily needs companionship.
4 / 5Anne B
I do not see anything in particular, there is always room for improvement. The agency sends caregivers who take care of him properly.
4.5 / 5Clem W
I like that they are very prompt. I like that they do the things that the patient needs.
5 / 5Connie K
I like that they work with me and my family in regards to what we need. If something needs to change, I can call them and they'll work with me. They are very friendly. They have helped the most by being flexible and working with us.
4.75 / 5Richard S
The agency have been very concerned and personable. It has helped me the most by working alongside my mom in doing things around the house.
4 / 5Sandi D
I like that it is easy to deal with, and my caregiver Kim is very professional. If we could afford it, I would have her more than one day. They have made my life easier because I'm blind and Kim will take me outside to walk and that is important to me. It also takes the burden off of my daughter.
5 / 5Myra S
I would recommend them because I have a wonderful caregiver, I can't ask for anything better. They make my life easier by getting my groceries, she helps me with banking because I can't drive, and she takes me to the doctor. She does everything I need to make me secure in an unsecured world.
4.5 / 5Sandy M
I like that they follow through quickly, and get back to me right away. They are more of a social companion.
4.25 / 5Bonnie S
I like everything about what they do. They are always on top of things.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.