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SYNERGY HomeCare of East Haven, CT

SYNERGY HomeCare of East Haven, CT

SYNERGY is about the caregiver, the client, and the office striving together to achieve safety and improved quality of life.

152 Saltonstall Pkwy, Unit B, East Haven, CT, 06512 06405 06422 06437 06443 06516

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2025, 2024, 2023

Best of Home Care

Top 100 Leader in Experience

Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.

2026, 2025, 2024, 2023, 2020

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2026, 2025, 2024, 2023, 2022, 2020, 2019, 2018

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2026, 2025, 2024, 2023, 2022, 2021, 2020, 2019

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Sharon W

    They have good quality caregivers and people working at the agency. The care is for my parents, and it gives me peace of mind knowing my parents are cared for.

  • Hezekiah G

    I like that they provide me with a good caregiver. The caregiver does housekeeping.

  • Carol S

    They are responsive and personable, and they matched me well. It made a world of difference because I was all alone after surgery.

  • Jane J

    I always know when they're going to come and they set up a schedule that's good for me. They taught me how to get in and out of the shower and the car.

  • Nicole P

    They were always on time. They have been kind to us.

  • Louis S

    They are responsive and friendly. Whatever Louis needs, they will do it for him.

  • Denise G

    I really like Margaret and her husband. They have been very helpful. It gives me a break to have some help.

  • Veronica M

    They are local, and I can call them and get an answer quick. I like my caregiver. I was able to choose the number of hours. Gordon and his wife came to my home, and it was a very good, detailed meeting.

  • Kathy G

    They have been available when I have had questions. My father is currently allowed a certain number of hours, but without them, it would be more difficult.

  • Denise A

    The person I work with works hard to find a replacement when our caregiver can't come. The caregiver who does come is very thorough. He wasn't getting a shower before, and it brightens him up. The interaction he receives is good.

  • Alberto C

    My aide is awesome. They provide care. They mop and clean my floors.

  • Angela H

    I like that the young lady who is here is outstanding, and I like their communication. The services have helped the most because they are very good at motivating my dad.

  • Nicole P

    SYNERGY HomeCare has a very good response to concerns and questions. SYNERGY HomeCare switched ownership recently, but the last owner was very transparent. I haven't had much experience with the new owner yet.

  • Anonymous

    I like that they're able to work with you and are easy to deal with. The provider has helped give me free time.

  • Jack S

    They were extremely professional. They knew what they had to do and got it done.

  • Anonymous

    They're pretty easy to deal with. It's more my problem than theirs, because I have to think of things for the caretaker to do.

  • John E

    They are reliable, and the caregivers are good. She cannot be by herself, so the impact of the services is good.

  • Hezekiah G

    I don't know much about the agency, but I like them because they are good people. She comes in, cleans my house, makes my bed, and clean the bathroom and kitchens.

  • Jean S

    They seemed to be caring about their clients and everything they can to keep them satisfied. The agency provides help.

  • Wilbur M

    I am so happy to be with them. I like the personalization. Brittney is good, and Kenisha is good too but is on vacation. They help me with whatever I need within reason. It is all top quality.

  • Sharon W

    Generally, they have always been very responsive. They help my dad with things that need to be done.

  • Cathleen K

    They can improve the continuity of care. They can improve on providing a consistent caregiver for him.

  • Walton W

    They're very responsive. If I send something, they get back to me very quickly. I can trust that when I'm out, she is being taken care of and attended to.

  • Damaris Q

    I went through eight caregivers before I found a good one. I would like it if they didn't hire bad people.

  • Quentin F

    I like their personnel. They help me organize my apartment on a daily basis.

  • Quentin F

    They keep in touch with me, and the caregivers who come are professional. It made things easier for me.

  • Joseph C

    I like that they make sure I stay up right. I like that they have helped with light work around the house, cleaning up, or going to the store.

  • Michael J

    To have more caregivers available. It helps my dad with being independent.

  • Joan B

    I liked that they were very caring. I liked that they assisted in helping shower and taking care of him and giving me a break.

  • Crystal M

    They are dependable. They are able to fill in so I can go do something for myself.

  • Kim

    I would tell my friends that the agency is very easy to get a hold of and talk to. Without the services, I wouldn't be able to work, so it makes a big impact.

  • Elaine S

    They are very involved with checking in to see how things are going. It has helped me tremendously to not have to depend on my family so much.

  • Quentin F

    They are on time. They stay on schedule and they are extremely helpful. Without the service, I wouldn't be able to continue doing what needs to be done.

  • Christine C

    Everything is working out well so far. I am not sure that they could do better. It helps when they do the cleaning and that they are taking care of him.