
Kind Senior Care
Kind Senior Care
Kind Senior Care is dedicated to providing compassionate, reliable, and modern non-medical home care services in our home of Massachusetts. We hire only those who we would want to care for our own family, and we utilize technology to make receiving care easy and transparent.
800 Turnpike St., Ste. 300, North Andover, MA, 01845 01810 01830 01832 01833 01834 01835 01841 01843 01844 01845 01860 01864 01867 01876 01880 01887 01913 01915 01921 01922 01923 01938 01940 01949 01950 01951 01952 01960 01969 01970 01982 01983 01984 01985
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Long-Term Care Insurance
- Other Options
2025
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
I had a couple of times when the worker did not show up. They helped with the care of my husband.
4.25 / 5Joanne G
They are easy to discuss things with and send clinical personnel to help with my dad, They are conscientious, kind, caring, and good company.
4.5 / 5Larry O
They could better train their employees. They could get a replacement if my regular person can't come. I don't want to keep showing the replacement how to do everything. Keep the replacement the same. On a regular basis, it doesn't impact anything, I don't require a lot.
3.75 / 5Sheryl M
They are reliable and the aids have been very good. This has helped tremendously. This has made a big difference.
5 / 5Sandra R
I like that they are very helpful with anything you need them to do. I am not sure what they could do better, but they walk with me or take me somewhere.
4.25 / 5Anonymous
They could improve the communication with the office staff and the family. I have an outstanding caregiver right now, but when she leaves we are leaving.
4 / 5Anonymous
They are very responsive. They keep him engaged.
5 / 5Brett H
They are very reliable. The agency won't allow the aide to do some things because they are not insured.
4.25 / 5Chris K
They are responsive. They have good follow up with us.
5 / 5Beth H
Their pricing has gone up way too much in a short time. It is not viable in the long run. My caregiver is phenomenal. She cares for my mother like she is her own mother.
4.5 / 5John M
Everyone was wonderful. They took my place to take care of my husband while I had to be away.
5 / 5Pamela C
I like that they have great care people. I like that they send out substitutes.
5 / 5Brad M
They are very attentive. My mom needs her medication and we know she is getting it with them.
5 / 5Pamela C
They have good aides. They have been responsive with my dad.
5 / 5Paul H
I like that they are very good with their scheduling and vetting their personnel. They are very attentive. They pretty much do all the housekeeping and cooking. They keep a schedule for my brother.
5 / 5Anonymous
Their communication could be improved. They chose a great person to provide care.
4.25 / 5Cynthia Y
Kind Senior Care is very good at listening and understanding. They pay attention and are willing to provide the care that I request.
5 / 5Nancy D
I would recommend them because they were always prompt and got me what I needed, when I needed it. They helped me because I didn't have to be there when the aide was there.
4.5 / 5Heather H
I like that I have a delightful young woman that comes, and I enjoy her company. I like that the caregiver helps by cleaning the littler box.
4.75 / 5Brett H
They are very reliable and helpful. They provide care for my husband who has ALS.
5 / 5Clifton P
The supervision has been excellent. They will come and check on the caregiver at the house. They keep him occupied.
4.75 / 5Sheryl M
They are reliable and the aides have been really exceptional. They have helped us the most by being responsive if there is an issue.
4.75 / 5James M
They have been easy to work with and their staff has been reliable. If we didn't have someone, we would have some issues.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.