
Housen Homecare
Housen Homecare
For over 30 years, Housen Homecare, a family owned and operated business has served seniors, veterans, and adults with disabilities in the Washington metropolitan area.
601 7th Street, Suite 203, Laurel, MD, 20707 20601 20613 20623 20705 20706 20707 20708 20715 20716 20720 20721 20722 20723 20735 20737 20740 20743 20744 20745 20746 20747 20748 20762 20769 20770 20772 20774 20781 20782 20783 20784 20785 20866 20903 20904 20905 20912 21046 21114
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2024, 2023
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2021
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Vicky C
They need to train their staff, especially the hygiene of the person who they take care of. It really helps me because I have a stressful job. With their help, I am able to do work and get rest.
4 / 5Mary A
I don't have a problem with the agency it is just the last woman that was here had a problem with my brother. She was gone for 2 weeks and didn't tell me. They have done okay.
4 / 5Adrian H
I like this agency because they're easy to deal with and they care. They do everything I ask them to do. It gets done.
5 / 5Hugh S
They have been very responsive and cooperative. It's a big relief for me. It makes it quite comfortable for us to know my brother, who has Parkinson's, is being well taken care of.
5 / 5Alexander M
They are doing everything they are supposed to. They have good charisma.
5 / 5Shawnta B
I like the caregiver, she is very good and accommodating. They could take him out more.
4.25 / 5Carol G
They care about their patients. They do a great job. They bathe him and help with his grooming.
5 / 5Anonymous
I like the caregiver that they have provided for us. They've helped me the most by providing care.
5 / 5Deborah L
They have very qualified aides that come in to help. It has improved her life 100%.
5 / 5Hugh S
They are very responsive and supportive. The current aide is excellent. He is attentive and makes sure my brother is taken care of. He is responsive to his needs.
4.5 / 5Joseph L
I wish that the payment would come quicker for the aide. They have helped the most with my meals.
4.5 / 5Anonymous
They need more qualified training. They need better communication.
3.75 / 5Elma M
The first caregiver that came was outstanding. She did everything I needed. It helped me a lot because I am not able to get around very well.
4.75 / 5Trina W
We have encountered loving individuals. They have pleasant people to speak with and engage with. We talk through whatever the situation is and about timing.
4.25 / 5Andrea S
The caregiver we have is excellent. They have helped him heal from an injury.
5 / 5Gary W
The caregiver we have from Housen Homecare is very kind and professional. He doesn't need the most help so that's why I'm not rating it as high.
4.5 / 5Shawnta B
I like that the nurses have been good and helpful. They are accommodating and flexible to my uncle's needs. The provider has helped me the most by allowing me to have time to leave and shop.
4.75 / 5Mr. L
The staff and supervisors were very accommodating. My mom is not the most pleasant person to work with at times, so they work very well with me in trying to accommodate her. He is consistent and reliable.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.