HomeWell Care Services North Shore
HomeWell Care Services North Shore
26 West St, Suite 101, Beverly Farms, MA, 01915 01830 01833 01834 01860 01902 01915 01922 01923 01929 01930 01938 01944 01945 01949 01950 01951 01952 01960 01966 01969 01970 01982 01983 01984 01985
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2024
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Joanne T
Lisa in billing was excellent. Lisa in billing was excellent.
4.25 / 5Albert "Albie" D
They are very caring. They respond quickly.
4.75 / 5Joan R
I really like the girl that I have now. She is always available. They are most helpful because there are so many errands to do, such as grocery shopping.
5 / 5William Nicholson V
They are consistent. They are always here when they say they will be. They help my dad get up, get washed, and showered, which is a great help to me.
5 / 5Albert Somes JR L
I would recommend them because they provide a good service for over 100 days. I like the employees they send. They send good caregivers and help me by taking care of things that I need taken care of. They make my bed and clean the bathroom.
4.5 / 5Helen P
They do a great job explaining things and providing great caregivers. It is very important and necessary to us.
5 / 5Marcy V
They are pretty thorough, and their communication skills are good. They also hire nice people. It helps me in a hundred different ways. They help me to not be alone and they are really nice cooks.
4.25 / 5William Weese V
I liked the guy who came originally, he was wonderful. They were very compassionate and do things that needed to be done. We really needed them to come more often than they were.
4.5 / 5Owen Mccann V
I'd like them to call when someone isn't coming. One of the caregivers shops for me.
4 / 5Gloria Galli L
Anytime I make a call, they answer my questions, they are helpful. They are a necessity, we need them and appreciate all of their services.
4.5 / 5Helga C
The agency has been easy to work with. They communicate well with me and the caregiver we are matched with is perfect. The services have helped us. The caregiver is great and is stable for my mother-in-law.
5 / 5Constance "Connie" M
I liked that they were responsive and did a great job of explaining how they worked. The most helpful part was that they were kind and could accommodate.
5 / 5
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.