
BrightStar Care – MD – Bel Air
BrightStar Care – MD – Bel Air
At BrightStar Care of Bel Air, we believe that caring is more than just a job– it’s a way of life. That’s why our carefully screened and selected caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care Nurses, Therapists and Certified Nursing Assistants deliver professional and compassionate care in the c
2815 Bel Air Road Suite 103, Suite 103, Fallston, MD, 21047 21001 21005 21009 21010 21014 21015 21017 21028 21040 21047 21050 21051 21078 21085 21087 21128 21130 21156 21162 21219 21220 21221 21222 21236 21237
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2025

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023, 2022, 2021
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Dottie F
They provided excellent care. They were incredibly helpful.
5 / 5Jesse W
They are personable and take care of me. They are helping me through the healing of my foot by cleaning it wrapping it, and checking my blood. They are doing a good job.
4.25 / 5Drusilla F
They were wonderful and everything was great. It went very smooth. I had the same nurse and she was great.
5 / 5Anonymous
More professionalism with the nurses and making sure that they have adequate supplies on them when they come into people's homes. The keep me infection-free.
3.5 / 5Stephanie H
I like that they have been easy to talk to. They are flexible with the scheduling.
5 / 5Linda H
They are friendly. They take good care of mom.
5 / 5Phillip E
I would recommend them because the company came and discussed with us. At the time, it was very helpful, they provided the service that was hoped for.
4.5 / 5Susan S
I like the way they communicate back and forth. They provide comfort, and now she is safe with their care.
4.5 / 5Lisa P
They have been accommodating, and she is so great at what she does. They deliver what they said they would as far as caring for her.
4.5 / 5Patti M
Their overnight staff needs to stay awake. The daytime people we had were fantastic, and they still stay in touch.
4.25 / 5Samantha H
I like that they had given me a nurse who did a lot for me and she showed me and my husband what we needed to do with the care. They also answered any questions that I had. They had helped the most with teaching us how to like administer the medicine that I needed.
5 / 5Cathy S
I love that the caregiver that the agency assigned to us helps my husband but also listens to his stories. I like that the caregivers help him with his exercises.
5 / 5Phyllis C
They called me once in a while. She was the sweetest girl. She was very kind and sweet. That counts in this day and age.
5 / 5Bailey R
I haven't had any issues. All the infusions have been on time and the deliveries have been good. I don't have to worry about going to Baltimore every month.
5 / 5Aaron R
Our caregiver has been amazing. I have four kids and a busy schedule, and it was wonderful to have them in my home.
5 / 5Thomas F
I would recommend them because of the care and the service. The agency has been on time to make my experience positive.
5 / 5Joseph G
They are very attentive and caring. They show care and enthusiasm.
5 / 5Steven S
The caregiver was knowledgeable and very nice.
5 / 5John S
I like BrightStar Care because of my nurse. I had no issues with the caregiver.
4.5 / 5Billie Jean H
She was pleasant and she did her job. They made sure everything was on time with equipment.
5 / 5Robert P
I did not see any problems with them so they were were good. I could not change the bandage for my self so that was great.
5 / 5Shirley P
I like the caregiver that they sent; she was caring and kind. The caregiver was so positive and caring.
4.75 / 5David G
They sent me over to a great caregiver. The services are great!
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.