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BrightStar Care – IL – Barrington and McHenry County

BrightStar Care – IL – Barrington and McHenry County

 

755 McArdle Drive Unit G, Crystal Lake, IL, 60014 60010 60012 60013 60014 60021 60033 60034 60042 60050 60051 60071 60072 60081 60097 60098 60102 60142 60152 60156 60180

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2023, 2022

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2023, 2022, 2019, 2016

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2024, 2023, 2022, 2021

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Anonymous

    It is pretty expensive. They can lower their prices.

  • Brian G

    The owner of the company came to meet with me before contracting the services and I appreciated that. The caregiver assisted my wife in her daily activities. I was scared of what was going on, but Charlene, Bobby, and the owner went above and beyond.

  • Pat M

    The people that work for them are on-time and efficient. She is willing to help wherever.

  • Ruth K

    They are friendly and know what they are doing. I am able to go out when they come to take care of her.

  • Jim F

    They sent untrained aides. They provided care.

  • Cheryle R

    The agency has been very easy to work with, and the nurses have been receptive to anything that we need them to do. The caregivers take her to doctor appointments. Help her with showers, her catheter, and anything that would assist my mother.

  • Patricia B

    Most of the women I have had have been very good and accommodating. They are also good at changing the schedule around. I couldn't have done anything without them the last 5 weeks because I live alone.

  • Elaine M

    They are professional, and they know what they are doing in terms of providing care. The services are helpful, but I just wish they could convince him to take more showers.

  • Anonymous

    I like that they are very prompt. They try to accommodate you in whatever way they can.

  • Colleen

    I'd tell them that the caregivers were kind and caring. It made the end of her life easier to transition. They gave me hours that worked for me. We were able to sleep throughout the night.

  • Dale

    I like that they have tried very hard to cover the hours I requested on short notice and all of the staff has been pleasant, nice and helpful. Just trying to figure out my husband's needs and worked around that, they paid attention to what he needed has been helpful.

  • Anonymous

    They were very prompt in coming, they are caring people that help out. They took excellent care of my husband.

  • Anonymous

    They could listen to their client's requests. I need all the help I can get. Some caregivers are great. Some we don't want, but they keep sending them.

  • Janet E

    I like that they are concerned about accommodating your needs. They help the most with exercises, bathing, and getting food for him.

  • Bradley B

    They always responded right away. They focused on him a lot, and I trusted my dad with them.

  • Karen T

    I like that they are personable. I like that they try to match people with capable caregivers.