Anonymous

I would recommend them because I think they are pretty well organized. I think if they were better trained, that would helpful. I think they should have training sessions for them periodically. I see a lot of variation.

Charles M

I like that the people that come out are trained and professional. The services help with the care of my husband, which allows me to spend time to do things that I need to do.

Catherine G

They've been very reliable. I've needed care to take me to the doctor's and other appointments and they always make sure they have someone for me.

John M

I would like to see them improve their interaction between the caregiver and the patient. I like that they have done daily chores.

Susan M

I have used them before, I like the interaction with the nurse and the caregiver. The nurse came out and gave me her expectations.

Heidi R

I'd tell how helpful you guys have been. They take care of her needs and be there for her.

Anonymous

I like that they take care of people and help people. They give me something to do in the day.

Christine D

I had a bad visit with a girl. I'm happy with Leah. I gave her my card to buy things for me. She never had a receipt. I called the store and found out she was overcharged. I like the girl to do laundry because I broke my hip. I wish they'd take out my trash. I can cook for myself. I used to get more than 2 days, and now I get one day. If I have an appointment, they will accommodate me with an appointment. It's hard for me to tell someone to do this or that. I know they don't clean or dust. I need trash, laundry, and driving done.

Jane C

I like all the people that are with them. They do things every day, they do laundry.

Wilma F

The service is just so spotty. The girls just quit and don't show up, so my sister and I have had to come. When they are there, most of them are helpful. Some aides are very good and some are not as good.

Mark H

They always return our calls. The caregiver comes in and does what needs to be done for that hour.

Georgia S

They are professional, and punctual. They get the job done. If the aide calls out, I can call. Within an hour, I get a response, and they send someone to care for

Ann F

They're very caring. It helps. They fulfill everything.

Anonymous

They could improve the ability to do certain things. They arrive on time, show up when they are supposed to do, do things around the apartment without being asked to.

Theresa A

This agency always works with me if I need to change something. The people in the office listened to what I said and the person they sent to me was wonderful.

Kyrle P

So far, the people they have sent us have been very good and are all well-trained. They take care of his basic needs, and they are here for 4 hours.

Betty W

The schedules change and they do not inform me. I would like to know when they change her.

Norma L

I like that they are responsive. The staff turnaround is annoying. You get them trained in your home but then they quit so you need to train someone new.

Virginia W

The people that come to take care of her are excellent but I have issues with the administrative side. They take good care of my mother. She has no bedsores, she is changed and fed. They touch her, they hold her hand, they talk to her like they're family.

Anonymous

I think that they need better quality screening of caregivers and to actually follow the care plan. They could make life easier by meal prepping and house cleaning.

Betty S

We have some good girls that come here. They help the most by filing in our time.

Paul F

Getting coverage has been difficult. It allows my sister and me to stay at home rather than coming up a couple of states to be with them.

Gloria A

The people they have sent have been quality people. She comes and does what she should do. She cares for me and is kind.

Nancy D

We like the detailed billing we receive every week. They are very responsive to our request for scheduling. They could make it easier with minor scheduling changes.

Christine D

I would recommend them because I am happy with the caregiver I have right now. They have left a positive impact since I need them because I can't drive anymore.

Donald M

We do not have a regular schedule and I get frustrated we do not get the same people every time, it's a different caregiver. Some of the caregivers provided have been very good and helpful. They went above and beyond what I expected from the service.

Anonymous

They need to follow a detailed care plan. The company could take the incisive on simple care. If it is not written, they won't do it.

Claire B

Everybody has been super friendly. The 3 girls who come out have been wonderful.

Gloria A

Throughout the time I have been with them, they have recommended high quality people. They have helped by sending highly qualified and intelligent people.

Sondra L

I like that everything has been great with no complaints. They have always responded promptly. They have always provided the schedule that I need.

John M

The caretakers are generally well-versed in what they're doing. Sometimes communication with the office isn't great. There was no indication that I had. Any change at all is very problematic. I'm able to live in my home. Which is the primary purpose of them providing care. It'll just be a few hours a day.

Paul Z

For the most part, everyone has been wonderful. We have had some bad people I didn't care for, though. They are very kind. They take care of us and make our lunches.

Tom K

They are very easy to work with and coverage is good. They help tremendously.

Donald U

They are very caring and stop him from falling. I trust them to take care of him.