
Visiting Angels – Olympia, WA
Visiting Angels – Olympia, WA
Every member of the Visiting Angels family has made it their mission to put seniors first; prioritizing the safety, security, and personal well-being of each and every client in our care. From helping you choose the right professional caregiver to understanding your loved one's needs, we simplify the most difficult aspects of initiating care.
4325 Lacey Blvd SE, Lacey, WA, 98503 98501 98502 98503 98506 98512 98513 98516 98530 98531 98576 98579 98589 98597
Phone: 360.529.2620
Address: 4325 Lacey Blvd SE, Lacey, WA, 98503
Zip Code: 98503
City: Lacey
State: WA
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Veteran's Assistance
- Long-Term Care Insurance
- Other Options
2025

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2025
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Xyzlinda L
They are very responsive. They ensured my mother received the services she requested.
4.5 / 5Janine C
The caregivers were on time and if not they would notify me. The agency should have male caregivers, that would have made my husband feel more comfortable.
4 / 5Gerald J
I would recommend a friend because I have had a caregiver for two and a half years. it has been a good experience. I like that the staff will work with my caregiver.
4.75 / 5Sean P
They're super kind and helpful, and nice people. They're knowledgeable. It was helpful for me, because they were able to help my mom and dad out so that I would be free to do work and other things.
4.5 / 5Melody D
They are really good with communication and seem to care about their employees. It's been primarily beneficial for me to be able to get away for a while.
5 / 5Monica B
They are prompt, and they communicate on a regular basis with me. They are really helpful and make sure his needs are taken care of. They are genuinely caring.
5 / 5Kip B
I like that the caregivers are kind and competent. I don't give them a long leash. They are able to do what I need.
5 / 5Jacklyn H
They stay in contact with me all the time. They gave me free time, which is why I hired them.
5 / 5Scott M
When we first started, they were very thorough with getting our needs figured out and fitting us with a schedule. She helps clean and bathe her, brushes her teeth, and gets her dressed, as well as some household duties.
4.5 / 5Teresa L
I like that when I call I get a person on the line. They are very personable.
4.5 / 5Mary W
The caregivers seem to care about doing a good job and taking good care of my husband. I feel confident that they will take good care of my husband. He would rather not have anyone come, but they take good care of him.
4.5 / 5Sean C
I like that the caregivers are here to take care of my grandfather and help him out. The caregivers have helped him perform activities of daily living.
4.25 / 5Scott A
I recommend it because they have been fairly reliable. My mom likes one of the caregivers. They could be ready for what happens and go with the flow.
4 / 5Janene C
The caregivers that we got were excellent and very helpful, and I would use them again. They were extremely helpful and always tried different things to handle him and care for him. They did not just sit around.
5 / 5Dan L
The caregiver is always on time and does everything we ask her to do. They give me time to do my errands without worrying about something happening to my wife.
5 / 5Dan B
They are very professional. She helps me with cleaning and laundry.
5 / 5Patricia (
I recommend them frequently because I like the office staff and also the caregivers. I cannot even begin to say how valuable they are to me. It gives me the freedom to do my own things.
5 / 5Bonnie Z
They replaced my mother's first caregiver with another and they have become close friends. My mom enjoys the companionship as well as the extra work around the house.
4.5 / 5Renee C
I like that the agency hires great employees. They have great caregivers. The agency is doing it all. The caregivers are taking care of her from morning to night.
5 / 5Sally M
Everyone is very caring. They have just made life much easier by taking care of little details.
5 / 5Bernadine S
I like that it was easy to have someone to start and it wasn't a long process. The most helpful part about the service is that they're helpful and it's good to have help in regard to care taking.
5 / 5Dan L
The caregivers are good. They make me comfortable, knowing they are taking care of my wife.
4.5 / 5Craig B
The caregiver got along well with mom and she with the caregiver. They helped get her out of the house and socialize.
5 / 5Susan G
They have a large selection of caregivers. They listen to our needs. It gives me a break.
4.5 / 5Amanda C
The communication is outstanding, and the consistency in care providers is good. The agency has gone above and beyond with communication regarding the care of my uncle.
5 / 5Ann G
I'm very happy with them. They are pretty professional, and we haven't had any issues. They are very responsive as far as changes and scheduling. They really listen to me and my mother's preferences. They try different things until they get it right. The person that has come, really is a wonderful person. She knows what my mom wants and doesn't want. She provides exactly what she needs.
5 / 5Preston Y
I like that they are doing an excellent job. I don't know what I would do without my caregivers.
5 / 5Kindra B
I like that they have flexible services. I think there is a fine line between being directive and helping someone who has Alzheimer's. They need to understand how to encourage them to do what they need to do and balancing that out with personal choice. They have been a huge help in helping mom with certain things, though.
4.25 / 5Renee C
The communicating and good to work with. They provide companion care and assistance.
5 / 5Anonymous
They are responsive and it is immediate. I always get a positive return from them and an explanation if it is necessary. They have accommodated my desire to submit payments directly to my bank account. They explain if there isn't going to be someone.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.