Visiting Angels of Torrance & the South Bay
Visiting Angels of Torrance & the South Bay
Visiting Angels of Torrance is owned & operated with great love and care by Marian & Duane Karons. Natives to the South Bay, they work diligently to care for elders like family. Ten years in the at-home senior care business, they are attentive and responsive to all a senior's needs.
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
2023, 2020, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2022, 2021, 2020, 2019
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Mrs. W
Maria is excellent, and accommodating. They are absolutely excellent. It has improved tremendously. They help me do what I can't.
5 / 5Mr. J
I love Veronica, they're just very comfortable to work with. I love the caregiver that I have. I think she's amazing. Veronica helped me with the quality of my life tremendously.
5 / 5Mr. D
I like that the age makes you feel my mother is in good hands. I liked that the agency helped with like everything like cooking for her.
4.5 / 5Patti C
They seem thorough. I met the owner, and I liked him. It's helped me a lot, since I live an hour away. I don't have to drive the hour to help him everyday.
4.75 / 5Ms J
I liked this agency because the owner is kind and informative. The caregiver the provider provided was excellent.
5 / 5Mrs. A
They have been able to give good caregivers. The caregivers are very well.
5 / 5Mr. H
I like the owner, the people in the office are very nice to me. My caregiver keeps my house clean, and waters the yard. I know he would do even more if I asked him to.
5 / 5Mrs. J
I like that they are friendly and try hard. When someone can't make it, they call and ask if we want a replacement.
5 / 5Mrs. F
It was easy to get started, and they were very comforting. Having someone to help do basic things gives me a few hours to breathe and have a cup of coffee.
5 / 5Mrs. I
I would recommend them to anybody, I am really satisfied with their services. She was like a member of the family in a very appropriate way.
5 / 5
About this Award
Best of Homecare
Leader in Experience
(Formerly Leader in Excellence)
Best of Home Care – Leader in Experience is the highest award a home care agency can earn from HCP, an independent satisfaction research firm. “Leader in Experience” is awarded based on client and caregiver satisfaction ratings collected by HCP in telephone interviews. Recipients of this award represent the top 15% of agencies participating in the HCP Experience Management Program. These home care agencies have proven that they provide quality care across every satisfaction category measured by HCP.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Be a HCP Trusted Provider for at least twelve consecutive months. (The twelve months is from January to December, not rolling.)
About this Award
Best of Homecare
Provider of Choice
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by HCP, an independent satisfaction research firm. These home care agencies are best-in-class for providing quality care to their clients. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ Be a HCP Certified – Trusted Provider™ for a minimum of 6 consecutive months.
- ✓ OSAT Score 8.75+
- ✓ Minimum of 12 client surveys to qualify for awards.
- ✓ Have less than 15% of your clients on “Do Not Call” for the year.
About this Award
Best of Homecare
Employer of Choice
The Best of Home Care – Employer of Choice award is based on caregiver satisfaction ratings collected via telephone interviews by Home Care Pulse, an independent satisfaction research firm. Agencies that have earned this award are best-in-class for caregiver satisfaction.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ Be a Home Care Pulse Certified – Trusted Provider™ for a minimum of 6 consecutive months.
- ✓ OSAT Score 8.75+
- ✓ Have less than 15% of your clients on “Do Not Call” for the year.