
Visiting Angels – Colorado Springs, CO
Visiting Angels – Colorado Springs, CO
As "America's Choice in Homecare"® providing home care services in the Colorado Springs area for over 18 years, we know it isn't easy to make the decision to invite a caregiver into your home to provide home care service. Visiting Angels is the nation's leading, nationally respected network of non-medical, private duty home care agencies.
3720 Sinton Rd. Ste. 202, Colorado Springs, CO, 80907 80132 80817 80829 80831 80906 80907 80908 80911 80915 80916 80917 80918 80919 80920 80921 80922 80923 80924
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2020, 2019
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2020, 2019, 2018, 2017, 2015
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Susan N
Their personnel has been very outstanding. Doing things I can't do with a broken ankle.
4.5 / 5Judith J
They could hire decent people. I have bad and good aides. One of the aides stole from me.
2.25 / 5Anonymous
I like that they are willing to help out. They help her put on sweaters and her laundry.
5 / 5Anonymous
They didn't seem to really care about what was going on, and I felt they weren't doing enough. It allowed me to get out once a week to do the grocery shopping; but I think what they charge is a little high, and I wasn't getting $45/hr worth of care.
2.75 / 5Ashley W
I would recommend them because the office is very easy to communicate with. She helps his mind stay strong with games and chores.
5 / 5Carol C
I liked that they were pleasant, easy to get along with, and felt like they cared about my mom. They provided a good service.
4.75 / 5Jennie R
I like that they are prompt and when they get here they call in and check in and to the same to check out. They are very helpful.
5 / 5Gene J
We use them occasionally on weekends, and it is a hit or miss. They don't always have someone available. They could be here on the weekends, that is when we need the help.
3.75 / 5Jerilyn K
I like that they produce somebody who will do whatever needs to be done. They produce somebody anytime I need them.
5 / 5Judy M
Our caregiver is awesome and positive. She is just willing to go the extra mile. I never worried about anything when Belle came to visit mom. Everything was taken care of.
5 / 5Kathy O
The communication has been really good, and our partial Visiting Angel has been really good. They have done all that they can. The gal we had is really good with my mom.
4.5 / 5Ursula M
We were told at the beginning that they would do the best to keep one or two people coming in, and they are constantly changing who is coming into her house. After a while, we got a constant caregiver in. They help the most by being there and making sure she is changed and got her meal.
4.5 / 5Ed B
I would recommend them because they are friendly, and they get the job done in a short period of time. I think they are doing okay.
4.25 / 5Andy K
I like that they have the leadership abilities to select quality helpers. I like that it helps him be able to stay at home.
5 / 5Ben P
I like that, always try to give advanced notice of what is going on. They have just been very wonderful since she had dementia.
4.25 / 5Lynn B
I would recommend them because they were prompt and communicated well. There was not a huge change, but it kept him in the home, and it was an additional help with me.
4.5 / 5Bruce H
I would recommend them because they are very good at what they do. The staff is always kind and helpful. They are providing the care that the other family members are not able to provide at this time, which is very helpful.
5 / 5Paula D
The people are very caring and kind and want to fix me with a caregiver that fits my personality. They send me great caregivers.
4.75 / 5Anonymous
The problem is with the caregiver they sent out. They terminated her, and I was left in alert and wasn't comfortable with them sending someone I hadn't met. They need to better vet their caregivers.
2.75 / 5Janet C
I like the friendliness of the people. It's helped me husband by giving him confidence.
4.25 / 5Anonymous
The administrative side could use improvement. We have two outstanding caregivers.
4 / 5Judith J
I like the caregiver that I have had. They have a good impact since they are here with me from 8 to 2.
4.5 / 5Kathy O
Visiting Angels does a good job with my mother-in-law. Visiting Angels has made my experience positive because they are flexible and willing to work with any schedule. They are a perfect fit.
5 / 5Ben P
I liked the service. I recall the things they did and they took care of things.
4.5 / 5Laurel W
I would like to see time management come into the picture. I'd like for the caregivers to be prompt. There is no one better than my wife. There is always room for improvement.
3.25 / 5Marilyn T
I liked that they had availability. They have helped the most by doing their very best. I wasn't overly impressed by any of them, but they were doing as well as you would expect.
4 / 5Daniel C
The caregiver that we have has been excellent since the first day. They made our life better and easier to do things.
5 / 5Jean H
They are very friendly and willing to make changes if I need them too. They provide the care I need when I need it.
5 / 5Diana C
I liked that they came in early to meet her before the actual visit later that night. We were able to make introductions to make her more comfortable. My sister and I had been staying at the hospital with her, and we needed a night to go home. We wanted to see how she responded to having someone else sitting with her.
5 / 5Arthur "Ed" S
I like that they are there when I need them and everything they have given me has been first-class. They have been there when I needed them and do whatever I needed done.
4.75 / 5Anonymous
Whenever I had an issue, they responded quickly, and they seemed to care. The caregiver needs to show up on time. She always has an excuse.
3.25 / 5Daniel C
I like how responsive this agency is. The agency has been helpful by being here when I need them.
4.25 / 5Julie N
They work with the client and the family to ensure better care. They always give me positive feedback and introduce new people.
4.25 / 5Ray M
We like the overall program they have and the caregiver. Everything she does has been helpful. She helps me shower, dressing, and housekeeping.
5 / 5Anonymous
They could provide a caregiver that met our needs. It actually made it more stressful. They could provide somebody who met our needs. It was difficult when people didn't show up or were only there for a temporary amount of time.
2 / 5Anonymous
I have already to my friends and I will again in the future. I like that they are professional and personal care that I get. They made it positive by talking to me, being personal, taking care of stuff around the house that I needed, taking me for walks at the park, and doing anything I wanted to do. They were very professional.
5 / 5Bill H
My dad loves Visiting Angels and the service that they provide. It's peace of mind that my dad is being taken care of because I'm not in Colorado Springs. Knowing that they are coming once a day is very comforting for me and my brothers.
4.75 / 5Jack O
I am extremely satisfied with the service. She drives my car and I really needed that.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.