
The Senior Company
The Senior Company
The Senior Company is a Dual Licensed, Dual Accredited, Bonded & Insured Certified Home Care Agency practicing in the North New Jersey area. The Senior Company provides Personal Care as well as Skilled Nursing Care services that are available to help seniors and families who are in need of assistance.
434 Union Blvd., Totowa, NJ, 07512 07002 07003 07004 07006 07007 07009 07010 07017 07018 07019 07020 07021 07022 07024 07026 07028 07029 07030 07031 07032 07039 07040 07041 07042 07043 07044 07047 07050 07051 07052 07057 07068 07070 07071 07072 07073 07074 07075 07078 07079 07086 07087 07090 07093 07094 07096 07097 07101 07102 07103 07104 07105 07106 07107 07108 07109 07110 07111 07112 07114 07175 07182 07184 07188 07189 07191 07192 07193 07194 07195 07198 07199 07401 07407 07410 07417 07423 07430 07432 07436 07446 07450 07451 07452 07458 07463 07481 07495 07601 07602 07603 07604 07605 07606 07607 07608 07620 07621 07624 07626 07627 07628 07630 07631 07632 07640 07641 07642 07643 07644 07645 07646 07647 07648 07649 07650 07652 07653 07656 07657 07660 07661 07662 07663 07666 07670 07675 07676 07677 07699
Phone: 201.355.5209
Address: 434 Union Blvd., Totowa, NJ, 07512
Zip Code: 07512
City: Totowa
State: NJ
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Hospital Discharge Assistance
- Doctor Visit Companionship
- Grocery/Errand Assistance
- CreditCard
- Check
- Long-Term Care Insurance
- Other Options
2025, 2024, 2023, 2021
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2021
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Marie A
They are reliable and resourceful. They assist with ADL's.
5 / 5Robert H
I like working with their coordinator. We just worry less about him because there's always someone taking care of him.
4 / 5Jane A
It is expensive. It is good. She can walk and move around, she is in pretty good shape.
4.5 / 5Sonia R
They deliver exactly what they say they are going to deliver, and all the staff has been exceptional. It is satisfactory, but one thing that would be good is check in messages or updates to let us know when she is receiving care or how things are going.
4.5 / 5Margaret W
They have followed through on everything they said they would do. The care has been exceptional, and it has taken a burden off of my wife.
5 / 5Dr. John L
I would recommend them because they are very responsible, kind, helpful, and get back to me when I have questions. I have absolutely no complaints. They have made a great impact on my daily life because they take excellent care of my husband. That allows me to go do things on my own, and get some rest in.
5 / 5William R
I like that they are always available and they get help to the house fast and have well-trained caregivers. They've helped the most with emotional support.
5 / 5Elizabeth "Betty" S
It is very expensive. She feeds and cleans my mother.
4 / 5William J
They have been doing a great job with my dad. All the caregivers have been very nice. It is helping me be able to go to work and I have peace of mind knowing that he is cared for.
5 / 5Maureen S
I like the fact the aides are reliable. The aides are very nice and very good to my mom.
4.5 / 5Vincent L
I like that the caregiver is amazing, and the nurse is great. The caregiver is amazing and I have a live in. I don't worry about him and can come and go as I please.
5 / 5Peter C
I like that their caregivers are very good, and they have very good communication skills. They listen very well, are very attentive, and patient with my dad.
5 / 5Jack R
I like that they are very efficient. They always have someone available at short notice.
4.5 / 5Francis F
I have found that they are reliable and easy to work with. I like the ease of being able to change schedules. It is convenient.
4.25 / 5Milton W
The agency is very responsive to any questions. The provider gave me peace of mind.
5 / 5Margaret "Marge" R
The one aide that she has is amazing, Annette. We are thrilled with her. The other girl does her job and does it well. We had 2 one weekend that were really a problem. We are happy with being able to have your service. My mom really needs the help and it's been there. We are grateful for that.
4.25 / 5Linda B
I like the way that they monitor and reevaluate the needs of the clients. The agency has made my life easier by helping me since I can't walk.
5 / 5Anna G
The agency has been good so far. They provide people who are able to help me. When there are caregivers who don't match they try to find someone who matches better. My caregivers help with light household chores and they are attentive to my personal needs.
4.5 / 5Doris W
Everybody from them has been very cordial, helpful, and works very well. I'm very pleased. They're very polite, clean, knowledgeable and helpful.
5 / 5Maria M
Everything has been really good. They help me with everything like going to the bathroom.
4.5 / 5Anonymous
The aides that they send are good. They help her with cooking and cleaning.
5 / 5Diane P
I am very happy with them. The Senior Company are very quick to respond, very patient, and very trusting. They are also very helpful. It was perfect timing and it is very helpful.
5 / 5Joan V
I like that there is ease in communication. They are helpful with my mom and she is not the easiest to deal with.
4.5 / 5Beryl P
We have mostly had a good experience with the services. I like that my mother is being taken care of and I don't have to do it.
4.5 / 5Joyce R
It is very sporadic. I am supposed to get nightly logs and I don't receive them every day. They keep her from falling at night.
4.5 / 5Dr. John L
I would recommend the agency because it is extremely well managed, and the caregivers are excellent. They maintain their behavior. The provider has helped me by allowing me to do what I need to do. I feel comfortable when I leave the house.
5 / 5Virginia H
They are prompt. The people they send are very confident.
5 / 5Eugene I
I like their communication with me. Their customer service has been excellent.
5 / 5Walter J
I like that the agency has a great person for my father. The services are positive because my father likes the caregivers.
4.5 / 5Corinne V
They are very responsive and the people they have sent have been very good. They remember the routine. They show up and they are predictable. My mother-in-law likes them, which is a big thing because we weren't sure she was going to let anyone in her house.
5 / 5Robert S
They do a good job at having quality employees. I wouldn't be able to get up during the morning and cook for myself without them.
5 / 5Jane L
I like my aids, that work with me. The agency with my living aid is very supportive, and always here for me the best she can be.
5 / 5Florence L
They are very responsive to questions and needs. The caregivers are attentive and help get her back on routine.
4.5 / 5MaryAnn D
I'd recommend them because their services are great. They help me the most by being quick.
5 / 5Claire M
They are very friendly and knowledgeable. Chanelle has made the experience positive. Everything is professional.
5 / 5Diana G
They've been very helpful. They were there for me when I was injured the second time.
4.5 / 5Thomas B
The person I deal with communicate well, and he is flexible with schedule. They help keep my parents safe.
4.5 / 5Anonymous
I like that they have good communication between the office and myself. They prepare and serve meals.
5 / 5Terry L
I like that we have been very fortunate with excellent caregivers. The staff at Senior Company is very easy and nice to deal with. They sent us quality caretakers and they are very responsive.
4.75 / 5Peter M
I like the people they send. They have enabled me to stay in my home and be comfortable.
5 / 5Walter J
Out of all the people that takes care of my dad, only one person knows how to cook. None of them seem to use remote control that well. They just need to know how to cook.
3 / 5Vincent M
I like this agency because of the woman who comes. She does what she has to do. She's very comfortable to have around. My experience has been positive because the caregiver makes me comfortable.
4.5 / 5Stan W
I like that they have been quick to respond keeping me in the loop and I like Calvin. They've helped the most by being there with him and helping explaining things and socializes with him.
4.5 / 5Jane A
I like that they are responsive. They are always here, and they take good care of her.
4.75 / 5Magda F
We have had aids in the past that didn't do much The one now is excellent. They slept on the job. The cost is very expensive.
3.75 / 5Ruth P
I like the communication. Sarah is amazing. She is compassionate. She tries her best to take care of my mom, converse with her, and try to help her understand what she is doing and why.
4.75 / 5Ben S
It is a bit expensive, but we are very pleased with the care. He couldn't function without them. It is invaluable.
5 / 5Arturo G
I like that they've provided us with this aide, and he has been superb, and I've been always able to get through to somebody. The current aide has fit in with our schedule and relieved me of a lot of the caregiving, so I can continue working.
5 / 5Susan S
I like the person they sent me. When they send people who do not work, they correct it.
5 / 5Richard S
I like that this agency makes my uncle happy. The agency has made my experience positive by providing good care and being flexible.
4.5 / 5Joan V
I like that their aides have been good workers. The schedule stays free, when my mom went into the hospital the staff would text me.
4.75 / 5William F
I like how quickly they respond to our needs. The caregivers are willing to do whatever is needed.
4.75 / 5Sandy T
I would like them to have better training. They have helped the most by making sure I am safe.
3.75 / 5Paul B
They are very responsive. Calvin Bynum in particular. They are very uneven in terms of quality. Some don't speak English.
4 / 5Howard S
I like the fact that they get things done and what they say will happen, happens. The whole company aura seems to be very positive.
5 / 5Gene L
The aides have been very caring and competent. They're very responsive and if I have any questions or need something special they're on it.
4.75 / 5Elizabeth "Betty" S
Olivia is wonderful and overall the subs have been good. They help by sending good help.
5 / 5Lorraine L
When I call there is a real person who answers the phone, there is always someone there, and they are very reactive. They are willing to change things at short notice. My sister tends to be reluctant to do what she is told, so it is the caregiver's fault.
4.5 / 5Vincent L
The caregiver provided excellent aid. He is like family. He is responsive to any issues I have. I can trust the agency, and I don't have to be there and be concerned with my dad. The nurse is always responsive and checks on us and the aide. I can always call them with any issue
5 / 5Sophie L
It would help if the services were less expensive. The caregivers help her with her day-to-day care.
4.5 / 5Linda P
We did have a couple of caregivers who weren't terrific but overall it's been good. She doesn't need a lot of help at times.
3.75 / 5Mildred R
She had a really good relationship with the aid that was there. The last aid was really good, and the new aid is coming today.
5 / 5Lorraine A
The agency has done everything they said they would do. When my mom got out of the hospital, they were there the next day. What they are supposed to do, they are doing. They keep my mother clean and hydrated.
4.75 / 5Wayne R
They could hire more caregivers that speak English as a first language. They can't measure or administer medication. It would be nice if they could.
3.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.