
SYNERGY HomeCare of Conroe
SYNERGY HomeCare of Conroe
SYNERGY HomeCare Conroe is ready to serve you and your family. We provide in-home care for your loved ones with any non-medical home care need from cooking dinner, to friendly conversation, to sitting down and reading a book together. SYNERGY HomeCare Conroe is not about contracts, we’re about care... care for your senior parent.
1104 Wilson Road, Suite C, Conroe, TX, 77301 77301 77302 77303 77304 77306 77316 77318 77320 77327 77331 77335 77336 77338 77339 77340 77342 77345 77346 77351 77354 77355 77356 77357 77358 77362 77365 77371 77372 77373 77378 77384 77385 77386 77396 77535
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2025
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2018, 2015
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2017, 2016, 2015
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Charles A
The caregiver was on time, and everything was set up well. It was good and the caregiver did a good job.
4.5 / 5Duane P
I like the quality of the people. I can holler at them anytime I need to make any changes.
5 / 5Tom B
They give me average care. I would still be willing to recommend them, though. I don't have to spend as much time there if they're coming.
4.25 / 5Dan B
They have great attention to detail. I always have someone to take care of me.
4.75 / 5James W
The young lady I have now rushes through her work and half does it. I had a couple of older women who were excellent, and then they started to send me these kids. They have helped just by being present and doing the chores.
3.25 / 5Eldon W
I like that they contact me quite often to see how things are going. They check in with the caregivers and make sure everything is okay. They have good communication. They check up on us and check if everything is going the way it should be going.
4.75 / 5Maye M
They are really responsive. There is a good impact. I can see that there is a cleaner environment.
4.5 / 5Pam P
They are very nice people. Their caregivers take care of his needs at night and allow me to get some rest.
4.75 / 5Ellen G
They keep in contact and keep me informed. They are on time and would notify me before and after. They help me with bathing my father and help with keeping the area clean. They communicate with my dad.
5 / 5Sandra H
They are reliable, I don't need to worry someone won't show up. I only have done medical transport so far.
4.5 / 5Debbie C
They always contact you to let you know what's going on. They are available and does the necessary care needed.
4.75 / 5John T
They take care of me here pretty well. They are very helpful
4 / 5George H
I like that they do their job. I like that they do their job very well, and they do what I need them to do.
5 / 5William H
I would recommend them because I liked the professionalism. They did what they said they were going to do.
5 / 5Kenneth L
I like that everything has gone well so far. The caregivers help with bathing and changing the bed.
5 / 5Henry B. S
They could send me more consistent caregivers. I don't want to have to get up and show different caregivers the same things every week
1.5 / 5Jim B
They are always on time. They were always taking care of him and always showed up on time.
4.5 / 5Tom E
The caregivers were very compassionate and kept me informed with my mom. My mom was pretty much incoherent at that time.
5 / 5Ralph B
They have always been honest with me. They are always concerned about my health and wellbeing.
5 / 5Lisa E
I liked the people that came out. They were very helpful and were what we needed.
5 / 5Carol P
They are very consistent in terms of making sure that there is someone there if the caregiver is unable to make it. They are reliable. It gives me a little bit of a break three times a week. It gives him different people to talk to, interact with, and allows for more of a social life for him.
4.75 / 5Anne M
I like that they are very considerate when an aide is going to be late, and I like that they always call me and let me know. When I go out, the services give me peace of mind.
4.75 / 5Sharon B
I like that I can depend on them. They take me out on errands and shopping because I can't drive. She takes me to any appointment I might have.
5 / 5Jackie C
The caregiver is very good, she does her job. The provider has helped me the most because there's so much that Albert can't do. I was wondering if we could get extra help or hours.
3.5 / 5Forest C
I liked that they were experienced. They knew what they were doing. They were prompt and showed up on time.
5 / 5Anonymous
They play with the client and take walks with him. The services allow me to go out every once in a blue moon, and it is emotional independence.
5 / 5Anonymous
I would like to see them get their system together. They need to be more consistent.
2.5 / 5Tim G
They are local and all the caregivers have exceeded my expectations. They have been really good at providing the right help I need.
5 / 5Ernest H
I like that everyone is nice and friendly. It helps me a lot when they wash my laundry.
4.5 / 5Anonymous
They match up really well with the caregivers and clients. I'm able to get out of the house and go to my kid's functions.
5 / 5Geraldine C
I like that the agency is caring, and they are accommodating. The provider has helped me feel more secure and has taken better care of me.
4.5 / 5Beverly M
The administration and scheduling was fantastic. The provider helps the most by keeping my husband busy, and I am about to get things done.
4.5 / 5Clemestine H
They find good people for home care and reach out to us when they can. They help do daily tasks.
4.5 / 5Anonymous
I like the agency's responsiveness to issues, and they care about their clients. The caregivers have been able to be there when I couldn't.
4 / 5Glenda J
They can start coming out more. I have to be re-certified to receive care, again. The 2 visits were good. They were able to assist with everything.
4 / 5Anonymous
I liked that they were always communicating with us at all times. They had helped the most by being here when I needed more hours.
4.25 / 5Anonymous
They are dependable. They show up on time.
4.5 / 5Kimberly B
Some of the caregivers were good and some of the caregivers were not very good. I like that the agency communicates well with me. The caregivers help with housekeeping.
3.5 / 5Anonymous
I like the company a lot. It at least helps me get some time to myself.
4.25 / 5Debra S
Synergy HomeCare communicates very well. Knowing that my dad is being cared for helped with concerns and worries I had.
5 / 5Eldon W
Synergy HomeCare is very informative and checks in with us. I appreciate that they stay in communication. It has given me a little bit of a break. For him, it is easier to ask for assistance.
5 / 5Clyde N
Everything was just perfect, and I have no complaints at all. They did exactly what they said they would do. I was totally pleased with the entire process. They helped the most with his baths and meal planning. It was just a big help.
5 / 5Henry B. S
The caregivers are inconsistent with their care. My current caregiver is not able to cook. When the caregiver is capable, the services are great and have a positive impact. The abilities of the caregivers are inconsistent.
3.5 / 5Sarah B
They had good caregivers and understood my needs. They did everything they were supposed to.
5 / 5Leona T
They're very thorough, friendly, and do a great job cleaning. They keep her home clean and offer great companionship.
5 / 5Anonymous
I would probably say the training for caregivers. For my experience, one out of two didn't follow the rules. I actually trained with her, and I know what she heard. She wouldn't wear her mask or wear her gloves. It kind of goes back to the initial focus on the training and saying that we're telling you to do things and enforcing them.
4 / 5James R
I like that Synergy HomeCare can do what I can't. They do what I can't. They can have the same person come all the time or at least two of the same people. I never know who shows up at the door and I don't care for everybody to come in my house.
3.75 / 5Donna P
We have a really good caregiver. He loves the caregiver. She helps with his self-esteem.
4.75 / 5Maria F
Everything has worked out just fine with them. They offer a lot of help within the 3 hours I have them each day.
5 / 5Ola W
They didn't come out. Very few times they came out to clean my house. They should show up on time.
4 / 5Anonymous
I liked the prompt timeliness of the caregiver. They helped to make the house tidy and clean.
5 / 5Patricia B
They could improve their communication with the caregivers, and inter-office communication. It has helped a lot, it makes a lot of positive changes. We just have some issues with the caregivers.
3.5 / 5Charles S
Overall, I have no complaints. They help me with the cleaning and they can cook for me.
3.75 / 5David M
I like the interaction from the administrative people, they are so helpful with scheduling. My caregiver is outstanding. They have been so flexible with my schedule and my doctor's appointments.
5 / 5Larry Z
They seem to be prompt and thorough. She can take care of things I can't.
4.5 / 5Ralph B
Our caregiver is very helpful. Her name is Alice Bridges and she is really good at her job. It's really helped us. Our caregiver is very punctual and helpful around the house. She listens to him and talks with him, she lifts his spirits. She shines with love, she's the best.
5 / 5Barbara A
I like my caregiver, she is exceptional. Coming by has been a big help.
5 / 5Sarah M
They need to not be so costly. The care and service were great, but very costly. There were a couple of times we had someone to come and the day before they would cancel. I needed them to come, so they scrambled and were able to find someone. I did not understand. If they were able to find someone, why did they tell me that in the first place. It was helpful since I was able to get out of the house. There was this one lady who would even clean in the house. She didn't have to do that. That was nice.
4.5 / 5Kimberly M
We have had a change in schedule and caregivers because someone called out but it's not their fault, it's just the nature of the business. They come and help with showering and straightening around him especially when he is eating.
4.25 / 5RC R
I think they do everything I need. Everything they do helps; they keep my dad's bathroom clean, he is blind and 94 and he sometimes has a problem missing the toilet. They keep his bathroom clean.
4.25 / 5Dan B
I like their attentiveness. When I was unhappy with a really young caregiver, they switched me to an older one right away. I have neuropathy, and they help me clean my home. It's really been great.
5 / 5Leslie B
I really love the level of care that is being provided by Dennis. She is an amazing human being, she keeps busy and manages the care of my mom, she does lighthouse cleaning. It is fabulous thanks to Dennis, she makes my mom extremely happy.
5 / 5Pam P
I had some trouble with the office being able to answer my questions when I call. They're doing all they can right now, it couldn't be any better.
4.25 / 5Barbara H
They just really treat my husband like family. They talk to him; even when they feed him, they will watch a movie with him that he likes to watch and I don't. They will do things with him, whereas other places will just send someone to sit; they engage with him. They engage with him and keep his mind busy. He's blind, he's got a lot of things going on, and they are really doing their best.
4.75 / 5Mary W
They are nice and very helpful. They help me with my housework because I don't get around well.
5 / 5Brandon B
I like that they are always willing to help out in any way they can, and they are very communicative. They provide good caregivers, exactly like we asked for.
4.75 / 5Jack D
I would recommend them because they've been good to me so far. They have made my life easier because they supplied an excellent caregiver.
4.75 / 5Chris N
The woman with the British accent has been very professional. . She is on time. Her communication is fantastic.
5 / 5Elena R
It's been very helpful and they assist me tremendously. When this lady comes to my door I have to drag myself out of bed but she motivates me to no end. I put a smile on my face because she is the best thing that has happened to me.
5 / 5Jack D
I like that they have good people that represent. I like that they come and help me with things like keeping the house clean and get the laundry done.
4.75 / 5Eldon W
I like this agency because they always keep me up to date. I get lots of calls from the agencies itself just to check up in my father-in-law. The provider has helped the most just by giving us a piece of mind because we know someone is taking care of him. They also clean up around the house.
5 / 5Pervez A
They send caregivers who understand what to do and what not to do. Their caregivers do the job and what I need.
4 / 5Anonymous
They could have better training for the caregiver on required skills for dealing with handicap people. They have helped the most by caring for my husband. That's all I can say.
4.25 / 5James P
She's very personable. The companionship helps the most.
4.5 / 5Anonymous
They could do better with hiring more male help and They could make his life easier by making sure the employee will get to the location on time and provide training for him.
3.75 / 5James R
Right now it is pretty good, but before we did not know who was showing up. The most helpful has been them taking care of him.
4.5 / 5Ted L
I like that the agency built a good relationship with my wife. The provider helped the most by meeting her needs.
4.75 / 5Laura T
They could have called me with the days they were coming and had a scheduled plan. It was good to have extra help available.
4 / 5Larry Z
Everything that has been afforded to me has been top-notch and I can't complain. The services support me with things I'm not capable of doing like laundry and going to the grocery store. Their support is superb.
5 / 5Charles H
There is flexibility and I like the staff and the providers. Well, there is overall care, there is someone there when I wake up.
4.5 / 5Arthur W
I like that if they are not going to be here, they let me know, They always call me when something comes up, and always answers when I call them. They just keep everything clean in my house, and cook when needed.
4.5 / 5Cynthia B
I have liked that they were able to provide someone when I needed them. They have adequate staff. I do not have to worry about the care that I am getting when I am not there. I trust their people.
5 / 5Vivian M
I like that they are very thorough and professional. They allow me to get out and run errands and give me a break.
5 / 5Annie W
The person sent out to help my aunt was very personable and engaging. She misses the lady very much. They had a friendship.
5 / 5Sandra L
The service was provided well. The people that they sent to provide the service were good.
5 / 5Charles A
There have been a few occasions where the person planning to come here could not come, and they sent an additional person. Each time, it was a different person. The continuity has suffered, except for one lady who has been with us a couple of days a week. That's the industry, not necessarily their fault. The services have been helpful in relieving me of having to be here. I've had several things I've needed to take care of, and it's allowed me to leave her confidently.
3.5 / 5Duane P
I like the person assigned to me. I can't do everything that I need to get done.
5 / 5Larry Z
I like how the agency is consistent, communicates well and the caregiver is excellent. I am partially ambulatory, and the caregiver helps me with groceries, which is a big plus.
4.5 / 5Brandon B
The caregivers are awesome. I am a disabled veteran and they help me shower.
4 / 5Anonymous
They need more caregivers available. They help me take care of my dad.
4 / 5Mary Lynn S
The caregivers that the agency has sent are of good quality. When the caregivers are here, they will make a huge difference. They do what I need especially with my cat.
4 / 5Ella P
I like that they are courteous and take time with you. They help the most by helping with whatever I need like getting up and bathing.
5 / 5Vivian M
I like everything about them. It is nice to have help.
4.75 / 5Doyle R
They provide excellent care. They keep my wife from falling. I don't have to do what the home health care lady does.
5 / 5Jana S
I like that the agency is reliable and professional. The caregivers help with light housework, and they make sandwiches to put in the refrigerator.
5 / 5Stefanie H
They were just great. It helped a lot. She helped me a lot with my husband, I was able to do things with some being here.
5 / 5Yvette S
I like that come every day and do what they need to do. They do a lot for me, like house cleaning and laundry.
4.5 / 5Becky G
We would have liked to keep the same person coming. They help him clean his room.
4 / 5James P
They help me when I need it. It helps around the house to have the services.
5 / 5Sharon C
I like the management and the quality of caregivers they have sent us. They have helped the most by attending to my husband's needs.
4.5 / 5Steve C
I like the help that I get. They provide me with company for a few hours.
4 / 5Ted L
I like that they are very communicative, they are easy to talk to and get a hold of. It has decreased my stress level dramatically.
4.5 / 5Kristy W
The amount of rotating caregivers is hard, so an improvement in this area. The more new caregivers the more stressed out you get.
3.5 / 5Duane P
They verified that I had everything I needed. I could do with a couple more hours per week, otherwise they are doing pretty good.
4.5 / 5Emma M
I like everything they are great. I'm in a wheelchair I'm very limited to doing my housework, and they come in and get it done.
5 / 5Kathy R
I like their responsiveness to the individual concerns of my dad as an individual, instead of lumping everybody into lumped categories. They have a really good rate of responding. It gives me a lot of peace of mind that I can easily contact them with a concern and they are good at contacting me about what I should know about. It gives me peace of mind to know somebody is there for Dad and for being out of state they don't hesitate to call me. Dad wants to stay at home.
5 / 5Robert W
They are good. I like the way she does her work, and she's efficient. She does his cleaning, cooks, and make things easier.
5 / 5Anonymous
This is the first time I've been involved in a program like this. In some cases it's better, and some cases it's harder because it's my first time being involved with a program like this. People are scheduled and someone else comes and everything is switched around, and you're left up to training people yourself because they don't know where things are or what his needs are. Surely they should know about clients before they walk in the door.
2.75 / 5Brenda B
I appreciate that they are with mom and she tries to get her on walks. I do not make a list for her, so that is on me.
4 / 5Sharon H
I like that they send good hard works. I can't do a lot of chores, and the girls wash, make bed, and do whatever I need.
5 / 5Shane H
So far, no problems. They brought personnel out on a regular basis.
5 / 5Louis R
I like everything, I love everybody that's been here. It's been really positive, uplifting and good for me.
5 / 5Sandy M
I like that they have sent reliable people here. They are dependable. They are able to do the things we have asked.
4.75 / 5Paula G
Synergy is dependable. They come when they say they will and do what they say they will do. They check in with me and make sure I have not fallen.
5 / 5Vicki S
Everybody that I talked to in that office, Melissa and Sarah, were so nice and helpful. They told me everything. They acted like they cared about their workers and patients.
4.75 / 5Robert W
They provided us with a great caregiver and they are good at keeping us up to date with schedule changes. The caregiver prepares me meals, does my laundry, and fixes up my bedroom, does just about everything I ask her to do.
4.75 / 5Russ N
I would like to see consistency with the providers, there's a vast difference between one caregiver and another. The agency could take action on the feedback from the family and the people receiving the care.
3.5 / 5Anonymous
There's a revolving door of caregivers. They're taking care of my elder parent who is now 105 years old.
4.25 / 5James R
I would recommend them. Unfortunately there are no other options.
4 / 5Stanley B
They're very efficient and polite. They provide a decent home health person, and they stay on top of it.
4.5 / 5Burley G
They're dependable. They're here. They help me bathe.
5 / 5Kay M
Their people are very competent. They give me some free time so I can get things done.
4.75 / 5Robert W
I like that they are quick to adjust the schedule if I need them to, and they check up on us. Neither one of us can get up, and do anything, so it is pretty important.
5 / 5Norman T. P
I like them, they have never let me down. They could coordinate a little better. I am quadriplegic. Anything they can do is helpful.
4 / 5Alma D
I like that they are helpful to me. They have helped me the most by having someone come in and do my mopping and sweeping.
4 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.