
Synergy HomeCare – Columbus, OH
Synergy HomeCare – Columbus, OH
Our goal is to care for your loved-ones and create engaging empathetic relationships between our Care Providers and those most important to you. These relationships are built while providing personal and companion care. We take time to understand your full story before collaborating on your loved-ones' personalized care plan.
647 Park Meadow Road, Suite H, Westerville, OH, 43081 43004 43016 43017 43026 43035 43054 43065 43068 43081 43082 43085 43147 43201 43202 43203 43204 43205 43206 43207 43209 43210 43211 43212 43213 43214 43215 43219 43220 43221 43222 43223 43224 43227 43228 43229 43230 43231 43232 43235 43240
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Long-Term Care Insurance
2025, 2023, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Dianne E
I liked the woman that came to the house to plan what I was going to need. She made some really good suggestions. Everything they suggested was really helpful. They told me to get a shower chair and it really helped. They gave me a feeling of safety and security.
4 / 5Marilyn K
All the caregivers were excellent. I was able to go to work knowing my mom was cared for.
4.75 / 5Douglas R
They send someone we like at the times we ask. It allows me to leave her and gives me peace of mind that she'll be safe while I'm gone.
4.5 / 5Earnest L
One thing I Would tell a friend about the services is that they are friendly and supportive. The caregivers try to help me however they can.
5 / 5Robert L
They do a good enough job for me. What they do for me helps.
3.5 / 5Taymoor A
I liked the flexibility and availability of the caregivers. The caregiver was elderly and was a fantastic companion for my mom. But she herself needed help. We had to watch her a little bit.
4 / 5Mark I
They follow through on things. I can stay home due to getting help She could do a bit better.
4.75 / 5Peggy F
Everyone was very nice and the quality of care was great. Everybody helped out with Nelson and around the house.
5 / 5Teri S
I like that the person they have assigned to me has been cooperative and helpful and the kind of person I would want in my home, and she does a great job. I like that we still have some things to do, but she has been good at helping me.
4.75 / 5Vince S
They need to improve on their cost. They try to accommodate us as much as possible.
4.5 / 5Taymoor A
I think they provide quality service, efficient and responsive. The caregiver needed a little help too, we had to stay with her sometimes, she wasn't completely independent.
4 / 5Karen R
One day the caretaker didn't show up and we never got a word about it until the next day. He gets his showers in, and I can take care of doing other chores for him.
4.5 / 5Kevin H
I want them to train people better. They need to train people better.
3.5 / 5Anonymous
I like that they are professional and upfront. My current caregiver does what I asked. My caregiver helps me with organizing things.
4.5 / 5Aaron M
I don't think it's synergy, but they need more employees before I can give them a higher rating. They are helpful. They do overnight which is good since I can't be there 24/7.
4 / 5Anonymous
I like that they always communicate with me. The caregiver is willing to do whatever is necessary within her job description.
4.75 / 5Susan S
I like that the caregiver is very good. He is nice and caring. They work with our time. He is still pretty independent so he doesn't need as much help as we thought.
4.5 / 5Beverly G
They were very efficient and caring. They are willing to work around our schedule. They have been a great help and will be even more, now that we are getting increased hours.
5 / 5Jim R
They worked well with my father. They helped him quite a bit.
4.5 / 5Carol G
I like that they have quality caregivers. They are very responsive. They got me someone quickly, and she is very good.
5 / 5Anonymous
They take her insurance, so I was happy about that. They're responsive when we need help. Sometimes it gets complicated with communication and medical supplies.
4.25 / 5Robert B
I like that they were very receptive to our changing needs over the period they were here. They helped the most with the willingness of the people to do whatever was necessary.
4.75 / 5Robert J
I like the help that I need. They have helped the most with getting stuff ready for me to use.
5 / 5Anonymous
They could have screened the helpers. Some of the helpers were good and some were not.
2.75 / 5Deborah E
They are always on-time and always do a good job. I would not have been able to have back surgery and survive afterward without them.
5 / 5Marilyn K
I like the people sent who because they are very personable. I know she is well taken care of her and I get a break.
5 / 5Chris H
They respond to our need and they are flexible. They have put people with him that he likes and is comfortable with.
4.75 / 5Annie C
I really the quality of people the agency hires. The agency is easy to deal with.
5 / 5Anonymous
They do what they say they're going to do. They bathe him.
5 / 5Mary Ann W
They tried. The owner visited me on a one-day plan.
4.5 / 5Tim R
I like that they make sure you feel comfortable. The provider has helped the most by allowing her to stay at home and provide the care.
4.75 / 5Bernard Y
I like that they are very personal and concerned. They helped with daily activities like getting dressed, bathroom, showering, and personal service.
5 / 5Clifford "Cliff" E
My nurse does my wound pack and is marvelous. They are helping me to heal up and if they didn't, I would probably be in the hospital.
4.75 / 5Annie C
I don't know about the rest of the staff but ours is tops. They make my life easier by staying with my husband while I do my chores, grocery shopping etc.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.