Carol S

I have the best aide on ohio and the meals on wheels are always on time and I have a therapist with them. The aide does a lot of things that I can't do anymore.

Wanda C

They do what they say they will, I've been with them for 4 years and they take good care of me. My aide is always here and she treats me very well.

June T

The caregiver I have is good. I like how she comes in and does what she needs to.

Gwendolyn S

I like that they are informative. The people they send are on point.

Julie B

They try to stay busy when they're there. They motivate me and make me get things done like ride my exercise bike and take a shower.

Yvonne J

I like that I have never had any problems. I like that my aide and I get along so well.

Sally L

I like that this agency is flexible when we need someone to fill in. Everybody is very nice. It helps me the most because it keeps me working.

Donna S

We have had difficulty with their billing process. Five of the checks got lost in the mail. We are doing online billing now and it is OK. The people we have coming are excellent. The two people that consistently help us are excellent.

Darlene W

I like that they have good care that they give me and I like how they check in and see how things are going. They are pretty consistent with that. I like that they come and help me with cleaning assistance and housekeeping.

Kathy P

I would definitely recommend them. They are like a part of the family. They are always on time and punctual. She was a very caring and wonderful person. It was a really big support because she was with my mother pretty much from the beginning. We've had her right up until her passing.

Irene S

They have great follow-through. When the caregiver is here he provides everything.

Kathryn S

I like that she is on time, she does a great job, and is friendly and punctual. They help the most by doing the things I can't do anymore.

Sharon

The caregiver my mom has is awesome. The most helpful part is they make sure my mom has a good meal.

Charles P

They meet my needs and they're efficient. I'm in a wheelchair, so there are plenty of things I can't do, so they with my needs.

William B

We only had someone coming in to give me a break. They helped us stay out of a nursing home.

Frank B

They are easy to work with. They aren't fussy about stuff, but they care. Furthermore, they aren't overbearing, but they are mindful. We would have to put her in a home otherwise.

Betty L

I like it because they will work with you. Sometimes you have to change your hours or different things, and they will work with you to cover you. They help me a lot. I get coverage on Monday, Wednesday, and Friday. On Monday, they clean my apartment, which I am not able to do. Wednesday, they change the bed and do the laundry. On Friday's, they take me shopping and to the beauty shop.

Janet F

The agency has caring people. The agency makes you feel like you belong.

Margaret C

The agency needs to make sure the caregivers do their work. The agency is helpful.

Steve W

The lady who visits the house twice a week is a huge help. Having the client be satisfied and having a good experience leads to better care and fewer conflicts.

Eric C

Occasionally, some caregivers don't show up. They should tell if the caregiver won't be there. We know that he is going to be cared for.

Richard W

They are pretty timely. I like it. They have done some general house cleaning. Nothing I can think of to improve right now.

Greg B

The did a very good job. They really helped him and let him get around.

Anonymous

Frankly, it's the organization itself that I think is pretty bad. They can be more professional. I'm not impressed with the people I talk to in management.

Alice T

I like that I have the same two caregivers. I don't see people often so it is good just to see someone.

Valerie W

I like that they are extremely compassionate. They make life easier because she helps when I feel weak mentally or physically. She is a great support

Beth T

The aide that I have is a perfect match for both of us. The agency is very accommodating when one of us has to take time off or reschedule. It has been a huge relief to have her here to do things that I can't do.

Jacqueline T

My aide is superb at taking care of me. It makes my life easier for sure.

Joshua R

They always get me what I need. I would not be able to function without them.

Pamela H

One of their caregivers was there from nine until I got back to take over at three, and when I got back the caregiver had not changed my dad a single time, and he was sitting in his own feces up to his back. When we started getting him cleaned up, their caregiver ran into the bathroom and said she couldn't handle it. They need to have better quality people that know what they're doing. They should have to have some sort of CNA or something, none of them had that. Hire better quality people who know what they are doing, and especially not hire people who are afraid to clean up a bedridden patient. They should have better compassion and quality of service.

Angela B

I like that they are friendly and prompt. The caregivers help with everything for me.

Barbara O

They could send the same caregiver every time. The caregivers said that the training was a joke.

Jerolene D

I'd recommend them because when they leave, my house smells so clean. They help me the most by doing chores that I can't do anymore.

Mitzi H

I would recommend them, they accommodate them to our needs, it's being a transition about the weekends, and they trying to make sure that we have all we need. It's very helpful to have additional support and I can manage my personal time.

Anonymous

I liked the caregivers they sent. He was hard to take care of, so they really helped me out.

Frances T

They take care of my needs. They send good aides. They do what I ask.

Anonymous

They check in with me often. They sweep for me.

Renee S

One lady left early, and one person never showed up.

Kathy C

She has had several caregivers, and she can't keep the ones she likes. I don't know if she is proactive about helping with the housekeeping. It gets her out of the house and that's good.

Kathryn S

I like that my caregiver is on time. My caregiver is a great help to me that I really need.

Ryan H

I would like to see this agency improve on their communication. The agency could help make our lives easier by, sending the same caregiver rather than sending new ones all the time.

Larry T

All the caregivers have been nice and cooperative. I don't think they provide caregivers on the weekend, and I think some people need that. My dad is a really talkative guy; he enjoys meeting new people and always has good things to say about the nurses.

Sharon

I like this company because I feel they try really hard to send good caregivers for my mom. It's exciting to see her have that interaction, and they make sure she gets a good meal and do her laundry.

Cathy S

The caregivers do what the client needs. The caregivers come over and do whatever he needs.

Barb P

They had confusion on what caregiver was going to show up for us. They were here at night for him so I could sleep.

Anonymous

I like their friendliness, easy to talk to, and they make sure the patient is being cared for. Without it, he wouldn't be taken care of properly.

Rhoda S

My aid is on time every time. They get in contact with me when I need them.

Flor K

I am confident that they will take care of my son, and they help around the house. It makes it easier to go to work knowing that my child is in good hands.

Eric C

I think when there's consistency between caregivers. Sometimes there's just a little bit of an inconsistency. How does a twenty-year-old interact with an eighty-year-old. There were some problems with people not showing up in the past. They have addressed a lot of that. Some of it is my dad not being flexible, but it's that consistency, but overall, to know there's somebody there to make sure he gets up, so that I can go to work.

Michael (John) O

They are professional. I feel like they are dependable.

Cheryl S

I like that they are thorough, really nice, and helpful. I'm disabled, and it's hard for me to get around to walk. They help me with grocery shopping. They're just amazing aides.

Robert H

I really like how the person we had coming was showing up on time, but one day he did not show up or contact me. It was strange because this one day I had things planned, and I was waiting for the caregiver, and never got back to me to let me know. I guess just being on time, and if the caregiver is sick, he should let us know in advance.

Harry J

I have had no problems with them. They are on time, and they listen. It has made it easier for us, but I would like a more consistent caregiver.

David B

They are punctual. They do a very good job taking care of him.

Bob S

They were just on-time and worked well with my mom. They just take care of my mom on a daily basis.

Patricia C

They could screen their person that visits the house. I liked that she came and helped with anything I asked her to do. She was a good worker. I had to break her in till she got a routine down, but it was good.

William B

They are very nice and prompt. They are very nice and prompt and they treat my mother well.

Margaret C

I like that they are very nice and if you need something they let you know. I don't really know.

Betty L

I like that they fill your hours and have good people working for them. They've helped the most by letting me stay in my home. I have them 3 days a week; and separate days to do chores, shopping and all that.

Jerolene D

They just help me with the things I have to do here and can't do anymore. I had heart surgery on Wednesday and I don't have to worry about my place being clean because they keep it immaculate.

Anonymous

I like that they were friendly, efficient, and it is a good quality company. They know what they are doing. He couldn't survive if he didn't have the services.

Dr. J

I like the way Jessica interviewed me and the office is very efficient. I like the caregiver.

Michael W

They could improve with the care providers getting paid for taking clients to and from doctor's appointments. They have helped me the most with my daily activities.

Wanda C

I would recommend them because they are caring, and I'm thankful they come and help me. The agency has always tried to keep me with an aide whenever I needed it.

Kristin

We are receiving the services that we need and she really likes the people they are sending. The companionship has really helped.

Robert H

I want them to have much better communication when aids aren't coming. The last person we had did the most for my father.

Laverine J

I like the way they treat their customer and the way they take care of their elderly patients. They take the expectations of home care to a certain extent. Kept me in contact and informed, and helped me through a tough situation.

David C

I would recommend them because I have had limited face to face with anyone, but my dad likes the caregivers he has. They reach out when they are not able to come. They have good communication and professionalism. It has had a positive impact. He has a companion to talk to and help around the house.

Lynn S

I liked that they were very friendly and punctual and acted like they cared about my mom and her care. I liked that they kept us informed of what was going on and how she was doing.

Jacqueline R

I don't think I have gotten any consistent caregivers. I need someone to help start the laundry.

Rosemary M

The quality of the people who came varied. I like that they were accommodating.

Michele H

It is difficult to find quality caregivers that will be reliable. It is an industry problem. They do a good job. We are able to go to work.

Frank B

The agency is mindful. As caregivers, they do their best to care for their loved ones.

Matthew J

They call to check up on client. They provide care.

Mitchell S

They need to replace the management team. My caregiver is honest and upfront with me.