
Synergy Home Care of DuPage County
Synergy Home Care of DuPage County
We are dedicated to providing the highest quality companionship, personal care, and homemaking help. If you or your loved one is experiencing the effects of aging, Alzheimer's disease, Parkinson's disease, arthritis, MS, cancer, an injury, etc., please contact us today to find out how we can help.
800 Roosevelt Rd, Building B, Suite 222, Glen Ellyn, IL, 60137 60126 60137 60138 60148 60181 60187 60188 60189 60514 60515 60516 60521 60522 60523 60532 60540 60559 60561 60563 60566 60567
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2024, 2023, 2020, 2019, 2016, 2015
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Omie L
I have a young lady who comes in every day and takes care of my husband, and she is outstanding. She always shows up on time. The exercises she gives my husband have been positive.
5 / 5Jean B
He is very helpful. He has helped me in so many ways.
4 / 5Heidi M
We started out with a lot of caregivers and now the regular caregiver we have now has been marvelous. The staff is very supportive and we are grateful to have them. The staff has visited and are very friendly and caring. They rejoice with us when they see progress with Stan.
5 / 5Anthony T
I liked that the agency would double-check check we were coming in and they had a follow-up and the caregiver were there on time. Just showing up, taking him about to go eat.
5 / 5Heidi M
The agency has been very helpful to us. She provided driving and transportation for me and my wife.
4.25 / 5Tracy
They were willing to work with his needs. His daily living conditions have improved, and my mental health is improved as I don't have to worry as much.
4.75 / 5Marissa &
I think they have good customer service and we like our caregivers, they are very responsive. My dad is very happy with his caregiver and the caregiver makes my dad happy. She is very patient and knows what he needs. She makes him feel good physically and mentally.
4.5 / 5Ann C
They were very consistent and very responsive. It gave us some freedom.
5 / 5James D
The personal service, especially the people who came here, were very caring. They were personal and kind. They cared.
5 / 5Gary F
A lot of people don't show up on time. We started with them because my wife needed it, but now that she's gone, they just do laundry.
3 / 5Omie L
I like the young lady that I have, she is dependable. I am thankful that they are able to come out every day, the caregiver has not missed one day.
5 / 5Julie M
I like that every time I call if I need something the guy who runs is, mark, he gets back to me right away. Without it, his life would not be nearly as good as it is right now.
5 / 5James J
They are incredibly convenient. I like the level of care they provide.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.