Pallavi N

I like this agency because, we needed care, and we were able to schedule it when we needed it. The care was courteous and professional. The provider has helped me most by providing care for my father-in-law, and we were able to be productive in our lives.

Anonymous

Elizabeth Miller has done an outstanding job. Elizabeth is a great communicator and is easy to get a hold of, and she is great with the kids.

Anonymous

They have just started. They have a pleasant attitude. Charmaine does what I ask her to do. She talks to me.

Anonymous

They are very responsive and respectful. They help me do errands.

James O

They have been very responsive, and the aides that they have sent have been perfect. They have helped my husband in his recovery and helped me with house chores.

Lucia S

They are very flexible. For context, we have been using Synergy for both my mom and dad and there has been some many different things we've need in the last 3 months. They have been really responsive and a ton of logistics and things don't magically happen, but they are responsive if we have questions. She is at the point where she cannot express what she needs, she can answer questions, yes or no and can understand what's going on but isn't really communicating. Having somewhere there who can answer her and help her when she looks agitated.

Anonymous

They are friendly, they know what they are doing, and they work with you. They helped us with the garbage and different chores.

Anonymous

They work with you, they cooperate with timing and they very attentive. They help me out, so I have free time to do other things.

Daisy M

You have different aides, some get high scores and others are not that great. They could always find better aides, I suppose. The most important thing is that they give her a shower. It is important that she gets cleaned up.

Ben S

I like that they're responsive, and they have sent good placements. The most helpful part about the service is that they give general support.

Richard R

They could have more in person meetings so I can meet the caregivers providing care for my father. They make sure my father gets to his dialysis appointments on time which is a big relief.

Elizabeth D

They are very helpful and cheerful. They help the most with the driving.

Julie A

I think the young person you sent us was very personable, confident. She has been cooking, cleaning, changing his sheets, making sure he gets to the restroom safely.

Nate W

I like their flexibility and that they have good caregivers. I think it has made a positive impact on her life by having good caregivers for her.

Joseph S

I like that Synergy has all their young ladies do the same thing for me, and they have quality workmanship. They have helped the most with coming on time for me, and they are also very hospitable.

Marie P

I highly recommend to anyone. They helped her tremendously and gave a lot of care and support. They were way better than the nursing place we had.

Anonymous

The fact that a nurse has to come in every 30 days is an additional expense that we don't need. We got a wonderful caregiver.

Ben S

They had a hard time finding someone. They help my wife bathe and dress, and they do the laundry.

Melvin T

They need to improve the English of the aides. I feel more comfortable leaving my husband at home because he is being taken care of.

Diane M

They are very good, although there is always room for improvement. They are on time and do what they have to do. Their friendliness is helpful.

Helen W

They always had someone there taking care of my mother in case something came up, and if one of the other people had to leave for an emergency, they always had another person who could step in. The last caregiver we had was excellent, but overall, they were all good. Some of them could improve their cooking skills; a lot of them cooked in their own way and not how my mother wanted.

Nitya M

I've only had two experiences with them. One was great, and one was not so great. I needed someone for my child, and his daycare was closed. I had to work, and it was great.

Kathy F

I like that they are very competent and responsive. The provider helped me the most by showering since I had a broken hip.

Helen W

They keep me informed with changes. They take care of my mother so I don't have to do it by myself.

Anonymous

They're a good company to work with. I went years without having help, and I finally found out I can go through the VA and I can get help.

Sidney S

I like the people they provide, they are excellent. They are here when they say they will be.

Sonia N

For me, it was straightforward care. They were reliable, and I felt comfortable with them. I had 3 different people. So it was tough. They were prompt to arrive.

Judy D

We're still very new in the process, so that's why I'm rating an 8. I gave an 8 because I see improvement, but the challenge is the weather, which makes it difficult for activities. But we've made adjustments to indoor activities.

Diane M

I like the woman who comes. I can do some things, but a lot of things I can't do. They help me keep the room clean and bring me things.

Maurice C

They have good follow-up and good interactions. They are willing to work with us when he connects better to others. They are very accommodating. Precious, the nurse, did a home visit to create a care plan so the caregivers can know what to do.

Ben S

They are very responsive. They provide good health care aids for me.

Joseph S

Tom communicates with me all the time. They take care of him while I am away.

Carrie B

It's been very helpful for the little we needed. When he needs them they are very helpful. They do good with listening.

Linda

I would have preferred someone coming in the morning with shorter hours, but I do like that she is always there and that they touch base with you. I feel like he is getting responsible care, which gives us a little less to worry about.

Shirley M

I like the service they give. It's helping me by making me feel comfortable and have peace of mind so I can go to work.

Kate E

They are organized, easy to work with, and the caregivers are experienced and kind. On my mother's daily life, I feel as though she is well cared for in my absence.

Lou F

I like that they're informative, they let me know when I'm going to miss somebody. She has helped my wife in a lot of ways. Little bit of cleaning, cooking, and showers.

John D

They keep us informed if someone isn't coming. They've always been there when I've called.

Daisy M

The caregiver is nice. It is very helpful.

Anonymous

They could provide a wider range of staff selection. They are responsive to questions and queries, but they could reach out more.

Mark M

I enjoyed how prompt they were at giving me the help that I needed. They have allowed me to get up and go to work with all the help they provide.

Lou F

They need to improve the quality of their personnel. If anything, they are just above average.

Anonymous

I like that they are very communicative and successful in staffing our needs. They have helped the most with providing care for us and being cooperative.

Anonymous

They need to offer more options in a caregiver. They need to be more flexible with their staffing.

John M

They are helpful and there to answer any questions. Anything to get me some time to myself, I am grateful for.

Christopher K

They were very responsive with scheduling and provided excellent caregivers. They were very prompt and responsive to any questions we had.

Barbara T

They're receptive. They call me if I need to cancel. It's adequate for my needs. She's very helpful.

Robert L

We have used them, we had three come from Synergy and it is always exceptional care. Cooking was helpful. They offered moral and physical support.

Nancy P

I like the nursing care and home health care. Both home health aides are very good. It is great and preventative and I am able to work while he is being cared for.

James M

The communication is excellent, they are responsive if I have any questions. They call back quickly; they are courteous and professional.

Helen W

The caregiver taking care of my mom is very good, she is the best we have had. They get along very well. The caregiver is good with my mom and does the cooking the way my mom likes. She also takes care of my mom and helps her bathe and companionship.

Carol A

They are really good about coverage. They have never called me to say nobody is going to be there. It's a relief to know there's somebody there with them.

Matt L

I like that the agency has an easy set up and is well organized. The services help him and keep him safe.

Helen W

All of her needs are being met and they always get someone in there to help with her. They are very attentive, and they will call me if something is not right.

Cathy F

They were good and I like the caregivers. The agency acted like an agency. They allow my husband and I to have some time together.

Carol C

They are very responsible, and we like the person they sent. They were here so if my husband needed any help when I was away.

Anonymous

They are flexible and I can trust them and they seem down to earth. They are very easy to talk to and they are available 24/7 and have never let me down.

Donna N

I like that they are very responsive, and the caregivers are very professional. The agency is very responsive, always available if there are any issues, and the aide that is at the house is like a family member, she is wonderful.

Albert S

Everything they said they would do, they are doing. They should keep doing what they are already.

Cathy F

They're awesome. The people they select to come out are very good. When you're caring for someone full-time with dementia, you need breaks.

Anonymous

The agency needs more reliable caregivers, and flexible caregivers. The services had a negative impact on my mother because there was so much conflict.

Anonymous

They could continue to find aides that are multifaceted, and have higher quality. They keep me informed.

Ben S

A little more contact. It has freed up some time for me to do daily chores and just the aids being with Jean makes a big difference.

Nate W

They are flexible and easy to work with. They are very close to where we live. They make my life easier by taking her out when I can not.

Diane M

I like that the people there are pleasant. They are coming in without attitude from their last patient.

Ross S

I haven't been wowed by them. He needs overnight care, and they keep him calm and happy.

Bill C

I am very satisfied. I like the way they try to accommodate us. The people are doing a good job. It makes me much happier. I think the people follow through with what they're going to do.

Nate W

The staff is easy to get a hold of. The services help her daily care needs.