
Solutions in Home Care
Solutions in Home Care
509-627-8575
7401 W Hood Pl., Suite 204, Kennewick, WA, 99336 99336
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
Call for available payment methods.
2024

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2025, 2024, 2023, 2022, 2021, 2020
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Beth G
I like that they showed up when I hired them. If it weren't for them, I would be sitting there 24 hours a day.
4.5 / 5Jim C
They keep me informed of what they are going to do to meet my needs and I appreciate that. My life has been helped most. She is a lady who likes to have people paint her toenails. She's happy so I'm happy.
4.75 / 5Craig W
I like their professionalism. The provider has helped with day-to-day life.
4 / 5Jennifer B
I like that they have been very reliable. It's reassuring knowing that he's getting quality care and is being taken care of.
4.75 / 5Abby H
I like the professionalism of the company and the client's care is top notch. They have given me the relieve knowing my parent are cared for so I can be with and help my own family
5 / 5Carol W
I'd tell a friend that I like the fact that they come out and do an assessment and introduce themselves and it's reassuring to know The service was great and they helped me the most by being here in my absence and making sure the care was given to my husband.
5 / 5Anne R
I like every part of their service. I especially like the new website they are using. They are sending well skilled people.
5 / 5Rosa K
They communicate well when there are issues. They could have more employees in the area.
4 / 5Lisa W
I like that they give my dad full attention. They treat him individually they take into consideration what he wants to be done.
5 / 5Judy M
They have been receptive to what we need and we have a good caregiver. They provide the caregiver and they give the care that we need.
4.75 / 5Polly F
I liked the responsiveness. The administration came out to interview us and were very professional. It was positive because she was willing to do whatever we needed. She was willing to sit in the dark so that we could sleep.
5 / 5Kelly V
I liked the caregivers because they were personable and spent time with momma. They took good care of momma.
4.5 / 5Sam P
They could have a little more training for the caregivers. They could announce changes if they have a substitute come in. They could be more selective with who they choose as a substitute.
3.25 / 5William V
They show up and they take care of my medications. I have been with them for almost two years. They do a good job. They show up on time and take care of the things I ask them to do.
5 / 5Judy D
I like that they have done a good job of developing consistency among the caregivers. They made things positive by really making sure we were comfortable with the caregiver we had.
4.5 / 5Jill B
I like that they are very attentive and quick to answer questions and concerns we have. My father is being cared for in a different state than where I am. Knowing that he is safe and cared for helps us.
5 / 5Barb C
I think they did a good job. It definitely improved my daily life.
4.25 / 5Roy W
They are professionally run, the communication is great, and the caregivers are fantastic. I don't know if I could get by without them.
5 / 5Jen F
I like that the communication has been excellent. They have provided really good care for my mother, and they provided us with the means to check on how things are going.
4.75 / 5David S
They give us updates and they are flexible. I don't need to worry about my dad or his wife. It reduces the amount of work I have to do.
4.75 / 5Glenn G
One of their managers shows up every 3 months and keeps an eye on the care. Plus the caregivers are really good. They seem to hire better-trained people.
5 / 5Anonymous
I like that they fill in our need for service. The care oversight has been the most helpful for him.
4 / 5Anonymous
I just received a report from the company, I was not often there with them. This was wonderful, and I felt that it was well worth the money I spent.
4 / 5Anonymous
They are always there when we call or when we need them. They come into my house and take care of my husband.
4.5 / 5Cynthia (
I would be more likely to recommend them if they improved their communication with the responsible party. It's been great for me to have someone there, but the client is having a hard time understanding them being there.
4 / 5Debbie B
I like everything. They have given me what I have needed. When we had to switch caregivers, they always got me a new one. They have been professional.
5 / 5Wendy B
They have brought in a group of professionals that can do his vitals. That was one of the most important things to implement in this house. They are working on getting a regular care provider that will be able to meet his needs.
3.5 / 5Kim K
I like the responsiveness. They are there when he needs them.
5 / 5Rachel L
The caregivers go above and beyond. They've made the client happy. They are extremely helpful when it comes to cleaning, cooking, keeping the client on schedule, and physical therapy. The screening was very thorough. They have an ample supply of knowledgeable caregivers. The caregivers are thorough. The client values their companionship.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.