
Serenity Care Services
Serenity Care Services
Our mission is to deliver QUALITY PERSONAL CARE and Health Services that PROMOTE INDEPENDENCE, WELLNESS, and FAMILY INTEGRITY. When it comes to your health and safety or that of someone you care about, peace of mind is essential. Our Service Plans are personalized for your needs. FIND SERENITY TODAY
6505 E 82nd St, Suite 105, Indianapolis, IN, 46250 46250
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- Check
2025, 2024, 2022

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2024
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
SALLY K
There is no way for them to improve. They have provided some services.
4 / 5PATRICIA O
The main thing is the dependability. They are very dependable. I don't think I could function without them. They take care of me. She helps me take care of my cats.
5 / 5CHRISTOPHER F
They make sure I am covered when I need help. They provide quality caregivers.
4.75 / 5ALLEN S
The agency has sent me good caregivers to do the job. My experience has been positive because the agency is doing a good job.
4.5 / 5Anonymous
They could have their workers be more thorough. I needed the caregivers to dust, vacuum, and wet mop.
2.75 / 5LINDA T
They help me with my needs. They help me with bills.
5 / 5ILSE H
I would like them to do more training of caregivers. I have a very nice caregiver right now.
4.5 / 5SHERRY S
They are professional. I could not do without them.
5 / 5DIANE E
I would recommend them because they call and check on you and they send someone out to check on you. The agency has made my experience positive because the services have brought us closer together.
4.75 / 5KIMBERLY S
They have been doing a good job at taking care of me. Anything that I need, they will go and get the answer for me.
5 / 5Anonymous
The agency can better train the caregivers because they are on the phone or sleeping. The agency has worked with me on finding me the right caregiver.
4 / 5ILSE H
We had a problem with scheduling. We didn't know when we'd have help or if they'd show up. She had some cleaning tasks that some aides were unwilling or didn't know how to do.
3.5 / 5EVELYN F
I like the way they take care of me. They do their job.
4.25 / 5Anonymous
They have been doing everything I ask. They are always helping and they go above and beyond.
5 / 5Anonymous
I like their friendliness. They do a good job. They are very helpful.
4.75 / 5RICKY D
I would recommend them. No one is perfect. The services are great. It has helped me in all ways. They are here to help with dishes, laundry, and getting down to the basement. He is an important asset to my life.
4 / 5Angela A
The agency communicates well and the caregiver has been great. My son loves his caregiver. Our caregiver helps him with all his daily tasks and takes him on walks.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.