Anonymous

I'd tell them they had issues getting the correct caregiver. They needed to have more caregivers on staff.

Lori B

I would like to see them improve on consistency in communication when they have to change the schedule and some billing errors. I think it's helpful she can stay at home and I travel for work. Just making sure we get a third person and would like a regular and reliable third one.

John R

I like that they go out of their way to get my dad more hours. If we do not like something, they are on it right away.

Shirley A

They are very nice. It was recommended and we took them.

Salvatore T

I like that they did their job well but they were expensive. I like that they helped get my husband undressed.

Jones C

I like the agency's personal care and attention to detail. The agency has provided excellent care.

George E

Their admin is easy to work with, and they hire good caregivers. I don't have to worry about him.

Gary H

I'm satisfied with the caregiver, but it's hard to get a hold of the office. The caregiver has helped with the housekeeping and kept my husband company.

Joe B

It's a small agency, and I've gotten to personally know a lot of the people. They do light housekeeping and cook meals for me, but the most important thing is I have someone to talk to.

Jessie Mae L

I can call talk to owner if I have any issues. They are 24/7 caregivers so they are always there for her.

Sheila S

I like that the caregivers are on time. They change my bed, and keep me company.

Gene M

They are on time, do their job, take him to the doctor, help with meals, help him get ready, and clean the house. They help take him to appointments and run errands, as well as help with meals.

Nancy W

I would like to see their communication improved. Better communication. I never knew who was coming or when they were coming.

Anonymous

I liked that the caregivers were attentive and organized. The caregivers tolerated the dog.

Sandra C

I would recommend them because I have kept them because they do a good job. They have helped me with my physical issues and helped with respite care.

Lori B

We had some scheduling issues every once in a while. It depends on the person, some are really good and some aren't. We needed them to help with meals and getting dressed.

Lola F

Someone does not show up at least once a week. Sometimes they get them covered. They do not follow up on questions I have. It is vital for her to have them.

Anonymous

They are the best agency in the area. They make it possible for me for to live in my home rather than a nursing home.

Kevin L

I feel like they have been really good with communication. They are easy to talk to. They add a feeling of safety, knowing they are there every day.

Elizabeth "Betsy" H

I would like to have the same caregivers. The caregivers just get here on time.

Carol R

They said that I did not have anything to pay, and some said I had more to pay. Nobody knew what was going on with my billing. I liked that the caregivers that came. They helped with showering.

Annie B

They are incredibly flexible, and they have been very kind. I couldn't hold down my job if I didn't have them.