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Right at Home Westchester

Right at Home Westchester

 

172 S Broadway, Suite 2A, White Plains, NY, 10605 10502 10522 10523 10528 10530 10533 10538 10543 10552 10553 10573 10577 10580 10583 10591 10595 10601 10603 10604 10605 10606 10607 10610 10701 10703 10705 10706 10707 10708 10709 10710 10801 10803 10804 10805

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Agency Rating

  • Judy H

    I like that they call me because I was hospitalized many times last year and my aid is pretty good and have good communication. Mary has helped the most by communicating with me.

  • Ellen P

    I have recommended people. They're reliable and open to hearing from me or my brothers.

  • Megan D

    I like the caregiver they have sent us. They have been attentive to my mother.

  • Carolann S

    I like the flexibility. She's more agreeable with the aide than she may be with her significant other, as they have more patience with her.

  • Anonymous

    I like that they just have their act together and they're organized. Each employee knows what's going on in its entirety. When I email someone, I'm told to CC and copy the employees so nothing gets by without being attended. The aides they provided are very qualified and have made my life much easier. It's challenging to take care of the client, but it reduces the amount of stress I'm under.

  • Doreen L

    I like that when we use you guys, the caregivers have been professional and caring. The caregivers help with everything we do not do for my mother.

  • Judy H

    The agency contacts me if anything comes up, and they reached out to me on my birthday, which I really like. The agency always reaches out to me, and my aid is really good to me. She will run errands with me.

  • Anonymous

    I like that Right at Home is very responsive to my needs. They have helped the most with making my mothers life work for her and helping her with her memory.

  • Arthur B

    The agency has done a great job. I was taking care of my mother, so this has been a big help to have people that know what they are doing.

  • Janine R

    The person they sent wasn't comfortable, but she was lovely. They're sending someone else out. I thought she might have been too young. She helped with house cleaning and taking care of my husband.

  • John R

    They are caring and nurturing. They have an understanding of my brother and his condition. They help me to be understanding and patient.

  • Melissa F

    They've been great. We love our caregiver. When she didn't make it last-minute, we had someone else who we didn't like as much, but we love our caregiver. The nurse who came to do the evaluation was great. We've had to reschedule a few times, and I always try to do it with the caregiver first and then call them, and I think that works. But they sometimes check again with the caregiver, so if there was a way to smooth that out, that would be nice.

  • Dolf B

    I like the home health aide Gale. They have really helped us out by sending us Gale. She is just wonderful and I cannot praise her high enough. She is experienced.

  • Kurt T

    They're easy to deal with. They did everything that they were asked. There were some language barriers.

  • Mary R

    The skill of the people that they send. Some of the people that they send are not for patient care.

  • Regina D

    They have been very good about getting people in when some aides have called in out. I don't have to worry about my mom's care as much. Give me more free time.

  • Anonymous

    They are reliable. They help with housework.

  • Vivian P

    They are responsive when I call and the aid is very good . It has a very good impact, because she cannot be left alone.

  • Anonymous

    They could improve the sort of frequency of staff and subbing and the availability of their best care providers. It's really helpful to have someone there more than anything as a backup just to make sure anything goes wrong.

  • Tara W

    I love the person they sent for my aunt. It is a relief knowing someone is there for my aunt.

  • Julie M

    They are communicative and it is easy. The aides take care of everything for her.

  • Anonymous

    The agency is smooth after all the years and they stabilized this situation when caregivers did not work out. The provider has helped me the most with taking care of my mother's basic needs.

  • Carol M

    They did a good job matching me. Sometimes, if someone can't come in at the last minute, they try to send someone else.

  • Stanton S

    They have provided very good caregivers. The service makes my life easier.

  • Anthony C

    They are very responsive and work well with certain changes that we have. They listen to feedback very well. They are easy to work with.

  • Sylvia M

    They communicate very well. It definitely helps my mother.

  • Marylin M

    I got luck with one of the aides, but others were not trained properly. They did not do things that I wanted. . I like having the peace of mind of having someone here to help my husband and myself.

  • Anonymous

    They are very flexible, and they have good follow up. The caregiver comes in and helps him with his hygiene and keeps him active.

  • Mirtha S

    The convenience to be able to provide with an a consistent caregiver. search to provide me with with caregivers for the charred my mom needs

  • Rolfe K

    Sometimes they don't communicate last-minute replacements. Financially, we can afford only certain hours versus getting 24-hour help.

  • Kathy F

    Mostly, I like the caretaker that they provided to us. It is so helpful that this person talks directly to her face so she can read her lips and let's her know what is going on. This person doesn't just come in and do things and get out of there. It is very helpful that they have back up caretakers if our regular person is going to be out.

  • Arthur B

    I think they do an excellent job. They engage a lot with my mother, they have been great.

  • Marylin M

    I like that this agency is competent. The caregiver helps me and my husband, everything she does helps.

  • Raymond M

    My current attendant has been perfect. It is good to have the company and to have help with the hard work that I cannot do such as mopping, sweeping, and vacuuming.

  • John R

    They seem to be very lifting and compassionate. They follow up with us. They are considerate.