
Right at Home of Longwood/Lake Mary
Right at Home of Longwood/Lake Mary
Once you approve the Custom Care Plan, we begin our search for the most appropriate caregiver to implement care. Our caregivers are trained, insured, and bonded; they are employees of our locally owned agency. Our system and success of matching caregivers to clients has given families .and clients throughout Central Florida "Piece of Mind"
740 Florida Central Pky, STE 2056, Longwood, FL, 32750 32701 32712 32714 32746 32750 32751 32765 32779 32798 32810
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2023, 2022

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023, 2022
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Garry M
I would recommend them because the caregivers are wonderful and also the office I speak with has great customer service. It has been a positive experience because he has a companion to talk to and it has been overall very good for him.
5 / 5Teresa P
The person who comes to see me is very compatible. We understand where we are coming from. I want to have my caregiver more frequently because it is wonderful when she does come.
4.5 / 5Margarite N
I like that the caregiver is always on time. I like that I have been really satisfied. The most helpful has been having someone here with me.
4.75 / 5Frederick S
I like that Right at Home sends people that are kind, caring, and knowledgeable. I couldn't do it without them. The agency does a great job at vetting and supplying caregivers.
5 / 5Guillermo M
They work very well and are always informing me. When I call, they always attend to me. These services provide a bit of help.
4.75 / 5Anonymous
They are professional. They only come once a week.
4 / 5Virginia G
I like that not only do they have compassion; I like the people in the office who have been helpful and accurate. Everyone I have talked to has handled it professionally. I am unable to get a lot of things done when I was at home caring for her. What they are doing for her are things that I can't do and it also gives me time off to get groceries done and has been a blessing.
5 / 5Nancy G
They did a lot of things for me. They talked to me and were friendly.
5 / 5Anonymous
The caregivers could use more training. The companions should not be on their phones.
4 / 5Ana S
I like that they are helpful. The services help take off some of the pressure from having to care for my mom.
3.5 / 5Roberto K
It gives me a rest. They feed him and transfer him from the bed.
5 / 5Nancy G
I like that they are easy to talk to and easy to get a schedule with them. They did everything.
5 / 5Lydia S
They follow through. They help with bathing.
5 / 5Norbert G
I like their loyalty and that they are very good. I have a new lady who started with me and she is awesome. They come by once a week and I need the help that they give.
5 / 5Earl H
The person they sent to me is really outstanding. When they are here it makes a huge difference and made feel secure.
5 / 5Cora H
I like that they're friendly and they seem very caring, professional, and flexible. We just don't have a great need for them. They helped us the most as a companion for my mother and making sure she gets exercise.
4.25 / 5Harry H
I would recommend them because I have a good relation with my worker. She does everything I ask her to do.
4.5 / 5Brad L
I would recommend them because I like the person that they send out. They could maybe charge less to make my life easier.
4.5 / 5William (Bill) R
I have recommended them to other because they are responsive and professional. They go out of their way to accommodate your needs. They provide excellent. The services have made all the difference.
5 / 5Lydia S
I have had nothing but good luck with them. They have helped with my bathing and exercises.
5 / 5Lawrence M
I like that they are cooperative and they are good people. They help with whatever I need.
4.75 / 5Ardelia Y
I like that they provide good services and I like the aide that comes. It helps me do what I need to do while working.
5 / 5Lee B
Right at Home has been extremely flexible with scheduling. They are working around hours. They make sure we have care when requested. The service are helpful because they make sure she has what she needs. They make sure she is safe and secure.
5 / 5Ana S
They provide good services but have bad communication. They could have better communication with us.
2.5 / 5Ardelia Y
The agency sent a wonderful caregiver to be with my mother. My mom's mind is almost gone, so the caregiver is there for her safety and for companionship.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.