Right at Home HighlandFalls
Right at Home HighlandFalls
We provide In-Home Care services to individuals and families in Rockland County and Central Valley, Orange County, NY.
21 Kleitz Ave, #3, Highland Falls, NY, 10928 10901 10910 10913 10917 10920 10922 10923 10925 10926 10927 10928 10930 10931 10950 10952 10954 10956 10960 10962 10964 10965 10968 10969 10970 10974 10975 10976 10977 10980 10983 10984 10986 10987 10989 10990 10993 10994 10996 12518 12520 12577
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2024
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2024
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Brenda A
I would recommend them because of the care I get. They do my grocery shopping and take me to doctor appointments.
5 / 5Brenda A
They're efficient, prompt, and pleasant in everything that I need. They take care of the cleaning and grocery shopping.
5 / 5Evelyn K
They provide excellent services that give us peace of mind that our family members are cared for. These services give me peace of mind, I do not worry about my mother. I know that things are being taken care of at home when they are there.
4.5 / 5Annette B
I like that they take the time to vet their caregivers. The caregivers help by giving me a break to do dinner and laundry.
5 / 5Anonymous
I have found out from a few friends of mine that I shouldn't even bother with the agency. They're all the same. The caregivers have dragged me down to despair.
3 / 5
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
