
Right at Home – Columbus, OH
Right at Home – Columbus, OH
Right at Home of Central Ohio, is a a leading global provider of home health care, serving greater Columbus for over 19 years. Right at Home is a leading global provider of home health care. We provide companion and personal care and offer several breakthrough proprietary programs to improve the quality of life for those we serve.
8828 Commerce Loop Drive, Columbus, OH, 43240 43002 43003 43015 43016 43017 43021 43026 43035 43061 43065 43066 43074 43081 43082 43085 43201 43204 43210 43212 43220 43221 43228 43235 43240 43291 43342
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2024

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2024, 2022
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Carol C
When the agency sends aides out, they do not get the things done that I need them to. The caregivers can make my life easier by being trained well and exactly what I ask.
3.25 / 5Elginne J
My daughter has been speaking to the agency, I do not. She said she could not answer because she does not interact with the organization
4.25 / 5Mary B
I like that they are faithful, and they do what they say they are going to do. I want to ask the girls to do some extra things for me, but I don't know if they're allowed to.
4.5 / 5Gary W
I've had Chrissy give me showers for the past three years, then they switched with a new gal. It's difficult because of the many factors, charity has gotten here late, and she says it's because she has doctor's appointments.
3.75 / 5Carol C
I would recommend them because I like the cares that they give, and when they reach out to us. The compressor for my oxygen is great.
5 / 5Nancy P
They do a job good job. They are punctual.
4.75 / 5Mary V
I like the management provided by the agency. I like the people I deal with, they are very professional.
5 / 5Sonny K
They could have consistent aides. The aide we have now just started so I am not sure how to rate them.
3.5 / 5Garry P
I like that I have two ladies coming in and they are really nice. The service helps a whole lot when they clean my apartment.
5 / 5Sonia "
The agency's attention to detail. They match the right person to give the right care It is helpful for me to have someone here helping my mother.
4.75 / 5Karen L
I like that everybody is friendly. The caregivers help with laundry and cleaning my floors.
5 / 5Ronald T
I like my assistance. It makes a world of difference.
5 / 5Charles M
I would prefer for the caregiver to talk with my dad more. I asked for certain times and they were on top of things.
4.25 / 5Nancy J
I like that I have help every week. I probably wouldn't be able to stay in the home without the services.
5 / 5Kathryn M
I like the caregiver that I have. They help with everything, she cleans and organizes and does my laundry and takes my mobility issues into consideration.
5 / 5Denise T
I have only had one caregiver and she is very nice. I do feel a little uncomfortable with someone in my home. I would really like someone to do my laundry. When the caregiver came last time we just talked, I was a little cautious about letting her work.
4.5 / 5Marcia "Diane" C
The individual that comes, does an outstanding job. I am wheelchair bound, so the work she does makes my home neat and liveable.
5 / 5Anonymous
I like that it's a good place. I am happy with them. They help the most by helping me really well.
4.5 / 5Mary M
The person I have now is wonderful. They clean up my house for me.
5 / 5Chris S
I like the caregiver that they have assigned as our primary caregiver. The respite care has been exactly what it was meant to be.
4.75 / 5Mary B
I like that they come to my home. They've helped me straighten out my medications and helped me understand the medications.
4.5 / 5Tommy E
The staff is attentive to my husband's needs. These services are a saver lifer for us.
4.75 / 5Alice H
So far, I haven't had any problems with them. They show up when they say they will. The last girl cleaned my whole downstairs bath and was very nice of her. No one is going to steal anything. It makes me feel good about things, and so much better, about my life when I see things are clean, and I'm having a really rough time right now. They have always been nice and courteous.
5 / 5Vicky D
I like how punctual they are and that they keep the same caregiver with me instead of switching them around so I'd recommend them. The caregiver does things for me like cleaning my floors, helping with my shower, and whatever else I ask her to do that I need help with.
4.5 / 5Carl & Marilyn H
I like that they are consistent. The provider has helped take care of both parents. I wouldn't be able to take care of both of them by myself in their stage of life.
5 / 5Jeanne Kelly J
It'd be good if they were friendlier and more accommodating to the people they care for. They help her with laundry. They help her get a shower. They make sure that she takes her morning medications.
3.75 / 5Scot H
They were able to find someone who is a very good fit. Muhammed helps him with PT. He also helps to make sure that he gets lunch, but doesn't overeat. It's companionship.
4.5 / 5Susan H
They've worked to have a customized approach to my mother's care. They help by providing daily support and also by being receptive to share daily updates so that we all are staying in synch on how my mother's doing.
4.75 / 5Robert B
I like Right at Home because they are dependable. Right at Home has made my experience positive by being there when needed.
5 / 5Nelda G
I like that they have a sincere desire to aid and assist people. They have helped me the most with showering.
5 / 5Carol K
I would recommend Right at Home because there are nice people in the facility. The services are helpful because they talk with her and build a friendship with her.
4.75 / 5Pam K
Kristi has been good working with him. We have been over billed for the last few months and nobody has been answering the emails. It helps a lot because he could not do a lot for himself. They have really helped me because I am a half hour drive away and I have a job so it really helps that she comes.
5 / 5Anonymous
It would be easier to recommend if I heard from them more often. They are available on the phone.
4 / 5June & David P
I would recommend Right at Home because they're very friendly, when I call they are quick to respond, and they've always had someone for our needs. We don't use them daily, I mostly use them to drive us places. It's nice to know they're available.
5 / 5Robert "Bob" S
I like the care that they provide and personality of the caregiver. They help with exercising and are helping him recover.
4.5 / 5Martha C
I have already recommended them to others. They have been able to keep up with my house cleaning.
4.75 / 5Vernon K
Well, they have aides that come and there's occupational therapy available, and they have been great. There's one aid that comes 2 hours a week, for six days a week it has no impact, the aids that come do house cleaning, cleaning the stove, and floors, and light housework.
5 / 5Margaret "Jo" D
I like that they have always come through with what it said it would. They help me because I am ill. They are helping me through this period of illness.
5 / 5William W
It's the only agency we've worked with, but we love working with them! They send someone out every day, and William is in bed most of the time, and I don't feel strong enough to help lift him. The caregiver cleans him up and everything, and he also helps him use his walker and chair lift.
4.5 / 5Vicky D
I enjoy her coming and helping me. She helps me in many ways. Only have one or two hours, those are not enough.
4 / 5Robert "Bob" S
I think the services offered are fine. They pick up a lot of responsibility.
4.5 / 5Joni S
So far they have been very responsive to my requests and we have had good people. So far it has been good; we are new to this. They have been flexible, which is helpful.
4.25 / 5Patricia "Pat" P
The last girl I had was here on time and did a good job. She knows what to do without me needing to direct her.
5 / 5Todd M
It is convenient because they are in the building. They do also respond to any issues we may be having.
4.5 / 5Billie B
I would recommend them because of the success with the caregiver I have been with. I have someone who comes 9 hours a week.
5 / 5Anonymous
The agency can improve on training the personnel better. They could have made my life easier by being more timely for appointments and not charge me for services I did not get.
2 / 5Paul B
I always recommended the company to others. I like having total reliability available.
5 / 5Clyde G
I like that they are approachable. The provider has helped the most by being available.
4.75 / 5Robert a
I like that they provide the aide as requested. We are at a distance, and it would be great for them to keep us updated on how she is and what activities she is doing.
4.25 / 5Anthony G
It seems that the agency has problems getting new people to work for them, and do not seem to be available all the time. I would say they could have more availability of employees. I think they could just make sure the agency has enough workers to fill the time slots available would improve the impact.
4 / 5Joyce A
The care has been wonderful. I have been able to go to work. My mother can't be left alone.
5 / 5Joyce S
They are going through a change, but I have always had nice and capable people. The previous owners, I always had a good working relationship with. The young lady who comes now is sensitive to my desires. She will try to help out around the corner, and I am gradually letting her do more and more.
5 / 5Richard "Dick" V
They provide quality caregivers, and scheduling is done well. If someone calls off, they find a replacement. They made arrangements, when my wife wanted to go out of town, for someone to come care for me over the weekend.
4.75 / 5Nancy F
We'd mention that the caregivers are emotionally caring and supportive. The service and the caregiver are very reliable. We can count on her to be there and make Nancy feel comfortable.
4.75 / 5Richard B
I'm very pleased with the service. They just help me with my significant other.
5 / 5Pauline D
I like that they are always on time. It gives me someone to talk to and we swap stories.
5 / 5Kathryn M
My caregiver is very friendly. They do the laundry.
5 / 5Clyde G
I like that they are reliable and caring. They give me peace of mind.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.