
Right at Home – Ann Arbor, MI
Right at Home – Ann Arbor, MI
2355 E Stadium Blvd, STE 3, Ann Arbor, MI, 48104 48103 48104 48105 48108 48109 48111 48118 48130 48158 48160 48170 48176 48187 48188 48189 48190 48191 48197 48198 49236
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2025, 2023

Best of Home Care
Top 100 Leader in Experience
Awarded to the top 100 agencies with the highest Overall Satisfaction (OSAT) scores.
2025, 2024, 2023
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Herman V
Well, I find that all of these home care advertise that they come for three hours and help take care of the patient. Then, they also help with some of the house chores. I do not find that they stay three hours, and I don't find that they really help with a lot of the chores. I find the care that they give to be certainly average, or above average. It is sufficient, I think, to keep him as well as possible.
3.75 / 5Charles W
We have already recommended them. We know the owner takes the initiative and contacts us if we need to. We couldn't do without it. It keeps us going.
5 / 5Karen S
The caregiver is amazing, and the company is right on things when I need them. The caregiver is nice to have the extra help with my mom.
5 / 5Rosa G
I don't have any problems with them. They also took good care of my husband. I need them for cleaning.
4.25 / 5Anonymous
They're very flexible. They work with you and getting the right caregiver. They keep the same caregiver with my dad for years.
4.75 / 5Gene B
They are easy to work with. I don't have to bathe my step-father.
4.25 / 5Kit W
I like that they try to set the caregiver with the client really well, instead of just sending anyone who has a pulse. I like that they got to know my mom and tries to accommodate her requests in caregivers.
4.75 / 5Christine K
I really like Brian, the person who helps me, they're doing right by me. If it weren't for them, I wouldn't even be able to shower, they're very helpful.
4.75 / 5Diane B
I like that the owner goes above and beyond for us. I like that we can call Bryan the owner and he will come right away.
5 / 5Robert S
The lady who takes care of him is nice. It helps everyone do things they need to do.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.