
Palmetto Family Homecare, LLC
Palmetto Family Homecare, LLC
Palmetto Family Home Care is a faith-based provider servicing the TriCounty, Lowcountry, & Midlands areas of South Carolina. We are a locally owned & operated with a family oriented approach to our care. We specialize in Neurological Disorder care focusing on ALS, MS, Parkinson, ALZ/Dementia. We will give you a piece of mind in a compassionate way!
5900 Core Road, Ste. 104, North Charleston, SC, 29406 29016 29053 29070 29072 29073 29150 29160 29201 29203 29212 29229 29403 29405 29406 29407 29418 29420 29445 29448 29449 29456 29461 29464 29472 29477 29483 29485 29486
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Transfer to/from Bed
- Safety Supervision
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2024, 2023
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Teresa F
They were good and helpful. They provided care.
4.5 / 5Selena B
They were very pleasant and helpful when we called them. It's been a great help. They come and help me with my shower. She makes sure I have what I need without me having to tell her.
4.75 / 5Andrew O
I would recommend them because they have good service, arrive early, and are helping you get better. They are helping me the most with my confidence, and help do things for me that I can't.
4.75 / 5Kimberly S
I like that they have been flexible about the schedule. He changes from day to day. They have helped the most with allowing her to go out into the public with us. He is a runner, so it helps us.
4.5 / 5Amanda K
They have an open door policy. They have an open-door policy. They go out of their way to help you find a solution to any problems.
5 / 5Willie M
They could improve communication when it comes to billing instead of receiving emails instead of phone calls. The most helpful has been the quality of the personnel.
4.5 / 5Azucena H
They are very reliable. They are always available when I need anything. The caregiver is available whenever I need her.
5 / 5Amanda K
You can call them anytime and get a hold of someone. They call and check in on you.
5 / 5Virgie A
I like this agency because they treat me well, and we talk. She's concerned about my health. The provider has helped me the most because she massages my legs, and she washes me. She helps with my personal care.
5 / 5Dan L
They are very professional and the quality of the caregivers is excellent. I can hardly function without them.
5 / 5Calvin F
Their people are prompt and polite, and we have a good relationship. They give the family a little more time for independence. They give the family members they have taken care of good care.
5 / 5Perry J
I can tell they tried really hard to find someone for my mom as far as caregivers. The nurse comes one a month and she is outstanding, and some of the caregivers are better than others.
4.25 / 5Patrice G
They have been a good company to be with. It has been very helpful to have someone help me care for my dad.
4.75 / 5Eunice P
They are consistent. They provide care.
5 / 5Kenneth D
I like that the caregivers are on time and if they can't be there, you get an email to make arrangements. The services allow me to do other things while we are receiving care.
4.75 / 5Tammy S
The man that comes goes above and beyond. Bill is so helpful and helps with everything around the helps around the house because my wife and I can't. He helps with laundry, dishes, cleaning,
5 / 5Naomi S
I would like to see them improve on the hours they work. Also, when caregivers are on the job, and have nothing to do, they need to find something to do, even if it is just talking with the patient. They could make my life easier by doing something the whole time they are here instead of sitting around.
3.5 / 5Eunice P
I would recommend them because we have a fantastic caregiver, and they have kept me in the loop with things. I am very pleased with them. My husband needs 24-hour care. If I didn't have our caregiver, I wouldn't be able to go to my doctor's appointments or do anything for myself. I appreciate them very much.
4.75 / 5Bridget F
The caregivers are really pleasant. They would help us with anything.
5 / 5Adrienne A
I would like the agency to improve on getting more caregivers in our area. The caregiver they provide has made my experience positive.
4 / 5Olga C
I like they are accommodating to my requests.
4.5 / 5Sherry B
The communication is good. They have quality providers.
4.5 / 5Angela R
I would recommend them because they care about their clients and their workers. The agency has helped the most by providing her with the care she needs daily.
5 / 5Milton H
I like their willingness to help us in any way possible. They've provided resources to help us out, I'm very thankful to them.
4.75 / 5Anonymous
They could get more reliable people to work for them in the office and administration. It has taken a load off of me so I can work.
4.5 / 5Veronica V
The people are kind. They're understanding. I do everything he needs.
5 / 5Edward V
This agency was highly recommended by a lot of people in my family. The services have been fairly good. The need is great and they are very helpful to have. They have taken a huge burden off of the family.
4.5 / 5Rebecca I
I like that it is convenient. The caregivers help with cleaning, cooking, and keeping my father company.
5 / 5Zakeya F
I like that they are on top of their clients and workers. They help me with everything. Most of the time, they cook my meals.
5 / 5Shenikie P
I don't know her name, but the girl that worked at the front desk was so helpful. She still calls back to make sure I got everything I needed. It was an easy process for me and my questions were answered. It was an easy transition.
5 / 5Anonymous
I like that they ate family oriented and care a lot about their patients. I can see that in how they provide coverage. The most helpful has been having immediate services provided to her and a sense of security that somebody cares.
4.5 / 5Tabitha B
I like that they are easy to get in touch with. They have helped me the most by giving me fewer responsibilities for me to take care of.
5 / 5Tysheima M
I would recommend them because of the services provided. The impact of their services helps out a lot with my daily tasks.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.