
HopeBridge Home Health
HopeBridge Home Health
We are a local, family-owned and operated home health agency dedicated to providing the best home care experience every time. As a full-service home health agency, we are able to provide the full range of nursing services. Everything from simple companion care to complex wound care; from meal prep to hospitalization recovery, and more.
2109-A West Lincoln Ave, Yakima, WA, 98902 98901 98902 98903 98908 98923 98936 98942
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2025, 2024, 2023, 2022

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2025
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2021, 2020
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Mike D
They are good at communication. Of my wife's situation and I have to work full time and it is a huge relief for me.
4.5 / 5Teresa B
They are really good with my mom and they are amazing. I love the quality of care that they give her. They are very thorough and it is a good quality of taking care of her.
5 / 5Anonymous
They seem to listen to the needs of the customer. He is pretty self-sufficient.
4.75 / 5Leslie W
They could have different structures of hours. The most helpful has been having the friendly girls who come to visit.
3.75 / 5Beverly B
They have a good reply of service. They are consistent when they schedule someone.
4.25 / 5Liesl M
I liked everything about the service. I like just having someone there.
5 / 5Toni N
They are very communicative and they are very reliable. They take care of my cousin and I live hours from him so they make it possible for him to receive care from home. I don't have to worry about him.
5 / 5Regina M
I like that they are flexible. They need better training for their caregivers.
4 / 5Anonymous
I like the girl I got. She helps me with my shower.
4.25 / 5Anonymous
They are receptive to our needs. There isn't anything they could do to have a greater impact, it's just that she believes she doesn't really need any help.
4.5 / 5Anonymous
I like that everything has worked out so far. I am not sure what they could do better, the client is resistance to having the caregivers in the house.
4.5 / 5Bernice A
I like everything they've done for me. I like that they're always able to find someone for me. They've helped me the most by doing a little bit of everything. Anything that I want them to do, they do.
4.5 / 5Judy C
They returned my call and came out right away. They started services very quickly. They were there to help with everything I needed at the time. I needed help with his care.
5 / 5Marvin M
The people they have are excellent so far. It freed me up to do things like go shopping and take care of appointments.
5 / 5Anonymous
I'd tell them the services are awesome. We just started care today and it's reliving stress for me and my siblings.
5 / 5Priscilla F
The caregivers were excellent and knew what they were doing. Steven was happy during the time they were with him.
5 / 5Carol W
The staff are very compassionate. They prep meals for her.
5 / 5Jim G
I like that the agency has cordial and good people. They do what they say they are going to do. The caregivers are there for her, and they talk with her.
4.5 / 5Sharon K
I like that we have been happy because we like the people who come here. The most helpful has been the companionship.
5 / 5Katherine C
The gal I have is fantastic! We chat about things like her family. I only have her once a week, but I have a great caregiver.
5 / 5Reva B
They provided the service quickly. It was an emergency as far as my situation was concerned. They arranged for someone to come during the time I was gone, with an unexpected delay. Them being here and making sure that he was safe and able to get from the bed out to the front room was helpful.
5 / 5Anita H
They are always on time. The care they provide has been good and take things off my plate.
4.5 / 5Anonymous
They are pretty adaptable as far as scheduling goes if I have to suddenly cancel a day. They bridge the gap for me because I have to work full time and the services allow me to keep working until the end of my shift.
4.5 / 5Dorthy L
The people were nice and they did a very good job. Fred could not have gotten along without services.
4.5 / 5Melisa R
They take the initiative to take care of my Mom. I think they are good, and they go above, and beyond. They are here 7 days a week. Our caregivers are good, and I like all of it.
5 / 5Toni N
Thy were professional, good at communicating, and took care of challenges. They allowed him to stay home.
5 / 5Katie A
I have told our family doctor to recommend them. I thoroughly enjoy that they send the same faces as my parents have dementia. The consistency of the set schedule is amazing.
5 / 5Marvin M
The agency personnel is great. It was very impactful, I couldn't get my wife in the house without them.
4.75 / 5Karen V
I like that the agency is easy to communicate with and seem to care about our needs.
4.5 / 5Jessica M
They are friendly. They provide care and give my mom something to look forward to.
5 / 5Anonymous
I like that it is available. I like that they take an interest in the care.
3.5 / 5Corbin P
The agency has great caregivers but getting the same caregivers to stay is hard. He is able to stay at home, and he really wants that.
4.25 / 5Gerald M
They've been very straightforward, honest, and respectful. The weather and the conditions impact that greatly. When the weather is better, we can go out and do more.
4.5 / 5Randy a
They are caring people, they do a good job, and they are very friendly. They are so friendly and get to know Dorothy. They have always been very kind to us too.
4.5 / 5Roger A
I like that the people that we have come out, really worked well with mom. She has physical and mental limitations. It allowed her to stay in her home.
4.75 / 5Dorthy L
The caregivers were really nice and wonderful. The caregivers took care of my husband and helped him.
4.5 / 5John B
I like their professionalism, engagement, knowledge, and kindness. It helps the most with the care of my wife, who has Alzheimer's.
5 / 5Anonymous
I like that they are quick to respond. They help her with bathing and shaving.
4.25 / 5Janet B
We don't have any experience with other companies, but we've been happy with everything they have done for us. I was trying to do it all and it got overwhelming to try to manager her life and my own life. They took a big weight off of me.
5 / 5Heather W
I like HopeBridge Home Health because they are helping me with my mom. The caregivers are amazing people. The services have helped tremendously.
4.75 / 5Cheryl S
The agency is easy to deal with and they have good, caring people. The caregiver comes and helps prepare her medications and that helps.
4.5 / 5Carol W
We really like the caregiver that came out, and she had a good personality and competent and kind. We mainly had them out to do the showering, I was unable able to do that because I had my foot in a cast.
4.75 / 5Maurice B
They didn't tell us there were different charges for different miles. They needed to be more reliable for us.
0.5 / 5Toni N
I like that they are responsive and consistent. They have helped me by being there when I can't be.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.