
HomeWell Care Services
HomeWell Care Services
HomeWell is not your average home care agency. For us, it’s not simply about placing a caregiver in the home. We take a holistic approach to at-home care that focuses on both accomplishing the tasks of daily living and improving the overall wellbeing of each individual entrusted to our care. We all function better when we enjoy life more.
1121 Front St., Suite 1, Conway, AR, 72032 72032 72034 72035 72058 72106 72107 72113 72118 72119 72127 72135
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
2025, 2024, 2023
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2026, 2025, 2024, 2023
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Sonja B
They are always there when I need them. Been available when I need them.
4.75 / 5Marvin R
They contact me and keep me informed. They help my dad with personal hygeine.
4.5 / 5Sandra F
I would just say that it took us a while to find somebody who was a good fit. We kind of went through a lot of babysitters. It was just who would be able to come. Now that we have found our good fit, it's better. Having somebody trustworthy and able to take care of her.
4.25 / 5Marie D
I like the quality of service They gave me time and energy to do things and reminded me to take my medicine. They clean my home.
5 / 5Stewart B
They are very responsive to what I request of them which has been nice, the caregivers have been mixed in terms of skill but that I feel is to be expected. I depend on the services a lot so it has been a pretty substantial help for me, but some caregivers provide less help than others.
4 / 5Mary F
They're very prompt in trying to keep you up to date if someone is going to be unable to carry out their service because of illness. They don't let you go without someone for quite some time. They get a person to take the place. They take care of the special things that have to do with my health and well-being. They help with my hair, for instance, to make me feel a little more attractive.
3.75 / 5Rebecca W
They would need to have their caregivers show up on time and have some back-up plan if they cancel. When they don't show, it is a huge impact because I have to cancel what I am doing. If they show up, it is great because I can go to work.
3.25 / 5Larry R
We like everything they do. I have not had a bad experience with them; they have made a positive impact.
4.5 / 5Don M
They are always on time and do the job well. They are helpful with my daily needs.
5 / 5Thelma N
They could improve the quality of care from the caregivers. The services would be more helpful if we had caregivers who knew what to do when they came in.
3.75 / 5Merve H
The services have helped my mother be able to function and make her feel more relaxed.
4.5 / 5Joyce M
I know that there are quality people there. It just didn't work out for us. There were good things and bad things that happened. If they had better communication, that would've made our lives easier.
3.5 / 5Patricia M
I like the person that I have. I just can't do without it.
5 / 5Elizabeth M
Just their communication is great, and their workers are great. They're dependable, and she likes the worker.
4.75 / 5Daniel C
They are prompt and do their job. The caregiver is nice, gives me water, and is compatible.
4.75 / 5Robert D
The caregivers are very nice. Work with us on the scheduling.
5 / 5Fred O
I like the lady they send out; she is very nice. They have been helpful with giving me a break. I get to take a nap sometimes and have time for myself.
5 / 5Chuck A
I like that they have provided the same caregiver for me for the last 2 years. They help me with the things that my wife and I can't do.
4.75 / 5Constance D
I like how they communicate with me. The physical therapy has helped her.
4.75 / 5Troy T
I would like it if they had more communication. The caregiver they sent us is very helpful. They go above and beyond and make sure he is well cared for. The caregiver themselves does a great job of communicating with me.
4 / 5Jan M
It's helped make it easy to get things done. It's just been very easy to get it set up, and it takes stress off us, and my mom likes her caregivers
5 / 5Paula H
I liked that the individuals they sent us were all nice and likeable people, and the agency was easy to work with to get help. For the period of time we used them, they made life easier.
4.5 / 5Anonymous
We have a new caregiver every 2 days; consistency is a major issue. I feel like we are getting zero benefit from the services.
2.25 / 5Verlon F
I like that the people that come are very nice, and they treat my mother with dignity and respect. Some of the people who come are kind of messy, and I have had to clean up after them when they leave. It should not be like that.
4 / 5Barbara D
I like that the agency is more reliable and has provided great caregivers. The services would be more helpful if we had them full-time; we are just not able to afford that.
4.5 / 5Theron W
They're very dependable. If someone can't make it, they get someone to replace them. They're always checking with me about the days needed. I can text them. Being a companion helps his mood. She sits and talks to him. She assists him to the bathroom.
5 / 5Richard P
Their people that have came out have been caring and kind. It's been tremendously better for me.
4.5 / 5Anonymous
I like the caregivers who come and help me. They help me get around town when needed.
4.75 / 5Anonymous
I like that they send me caregivers that are willing to work. They made my experience positive by doing what I asked without any pushback.
4.75 / 5Anonymous
They have been very cooperative in working with things. They are very responsive. She is most helpful by being there overnight once a week, which gives me a break.
4.75 / 5John H
I have used them for a couple of years and they are pretty responsive. I only have it for two days a week. It is helpful. They are punctual and we really like the caregiver we have now.
4 / 5James P
I have only had one aide with them, but she takes excellent care of my dad. The agency has pretty much made the process much smoother for him.
5 / 5Burl P
They do a good job. They call and make sure he is doing alright.
5 / 5Anonymous
The agency needs to improve on the ease of contacting the agency directly. If the caregiver came more frequently, they could have gotten better at understanding the client.
3.5 / 5Burl P
They are always taking care of my brother and making sure he is comfortable and happy. I know he is being taken care of.
5 / 5Anonymous
I haven't had any problems with them. There isn't anything they can do better, they're providing the needs we ask for.
3.5 / 5Van K
They always keep me updated on everything that is going on. I depend on my caregiver to take care of the things I can't do.
5 / 5Ruby J
They find people to work well with older adults. They have done housework, including keeping clothes clean.
4.5 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award

Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.