
HomeWell Care Services of Delaware
HomeWell Care Services of Delaware
142 E Market St., Georgetown, DE, 19947 19701 19702 19703 19706 19707 19709 19711 19713 19716 19717 19720 19730 19731 19732 19734 19801 19802 19803 19804 19805 19806 19807 19808 19809 19810 19901 19902 19904 19930 19931 19933 19934 19936 19938 19939 19940 19941 19943 19944 19945 19946 19947 19950 19951 19952 19953 19954 19955 19956 19958 19960 19962 19963 19964 19966 19967 19968 19970 19971 19973 19975 19977 19979
- Alzheimer's Care
- Companion Care
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- CreditCard
- Check
- Long-Term Care Insurance
- Other Options
Agency Rating
John H
They need to have consistency in the caregivers. The caregivers seem capable of doing things, but they do not want to do it.
2.25 / 5Laurie B
I like that they are very accommodating. They work with my schedule and what I needed and they've adjusted accordingly. They come in and do the majority of the cleaning because that's something I can't accomplish yet. Doing the things that I can't do has been phenomenal for me and my husband as well, so he doesn't have to do everything after coming home from work.
5 / 5Patricia C
I like that the aides are very nice and easy to get along with. I love my aides. They help me with cleaning, laundry and bathing.
5 / 5Muriel H
I like the fact that they are caring, and that they show up on time. they notify me with any changes. And they are a black owned company. they are so caring, they take their time with me, they try to work with me and I try to work with them.
5 / 5George F
Everybody has been really nice, and I have been very taken care of. They help me with everything that I need help with.
5 / 5Linda B
I would recommend HomeWell to others because the caregiver that I have is very nice and she works hard. They make my life easier by helping me, taking me places, and helping me around the house.
5 / 5Sheila F
I would recommend them because their management is on top of things and completely interactive with me. They help me stay in my home.
5 / 5Dean D
They would need to improve in having more communication. They have made things positive by finding people that make my life easier.
4 / 5Jordan S
They were professional, friendly, and understanding. But it was a challenging and intimidating process. They were very helpful. He had everything he needed.
4.25 / 5Linda A
I like that this agency is very caring and keep in touch with you and try to always find help if somebody is not coming. The services have helped me the most by bathing them and talking to them and helping the m to the bathroom.
4.5 / 5Steven G
They work well with me and getting everything set up. They come in any time, and they take my husband to the appointments.
5 / 5June M
I like that they are on top of everything call, especially when my aid is not coming in, and if I need a replacement. They reach out to you. They sent me a good caregiver they have an excellent care plan that comes to check on me every 3 months.
5 / 5Charles M
They could pay their people more, but there's nothing else I can think of at the moment. The caregivers have helped the most with lifting up the client and transferring him. They have helped the most by giving me help physically to give me a rest.
3 / 5Arthur R
I've been using them for a few years and everyone I've had has been exceptional. They always try to help me. They are outgoing.
4.75 / 5Dylan G
I am pretty much satisfied with them. I like that they have quality care. I am the caregiver for the client and I pretty much do it all. I have helped the client the most with keeping his room straight and in order because he won't do it.
4.75 / 5Yvonne F
I would recommend them because they are very nice. They talk to me, they make sure I have what I need. The agency has made sure I am not late to my appointments.
4.75 / 5Emma H
I like this agency because there's multiple people that can take care of her. The agency has helped the most financially.
5 / 5Deborah W
It doesn't matter what I ask her to do, and she is always there, and she continues to do things for me even when I don't ask her. I can't do anything of the things that she does for me and I had major back surgeries and fractures and I have a bone disease that attacks the joint and as long as I can have someone for me.
5 / 5Deborah W
I like this agency because they help me out a lot, when I need something, they do it. They could make my life easier because I like to go out to the stores or something.
3.75 / 5Amy K
I like that they are persistent. They are very friendly and the programs in it are awesome. She doesn't go to the center as much. They include her in whatever activity that is going on there and don't make her feel left out.
5 / 5Nancy A
They are very accessible and care about clients. The aide I have is always available and offers to help.
5 / 5John W
When I need something, they get it done. When I have a problem, they get it done. They help me a lot. Whenever I have a problem, they help me. When I moved, they came within a day. They gave me a first alter as well.
4.75 / 5Joan W
They were extremely flexible. They gave us the specific caregiver that we asked for. They kept her turned and cleaned and as comfortable as they possibly could.
4.75 / 5Arthur R
The agency takes care of me. The caregiver takes me to the store, and she takes me shopping.
4.75 / 5Eccolia L
I like that they have good attention to detail. The caregivers help by being a companion to my mom, and she keeps Mom's room tidy.
5 / 5Rita M
I like that they are always really nice. She doesn't wait until I ask, she just does things she sees that can be done.
5 / 5Jeffery N
The caregivers are not supposed to be on their phones, but they don't adhere to it. They clean, help me shower, and get dressed.
4.5 / 5Charlotte B
When we have questions I can get a hold of someone. I like that they ask when I need coverage. I will never be without coverage because they have people on standby.
5 / 5Anonymous
The agency is prompt. They are well pleased with the services.
5 / 5Dawn B
They come and check on you. I need a lot of help because I am on oxygen.
4.5 / 5Deborah W
I like that they take care of me. She does everything I need.
4.25 / 5Alma Y
If my regular can't come, they offer to provide someone, and they look out for me. There are several things I can't do because my arms and legs are weak, she does so many things for me.
4.75 / 5Lynne D
I am very, very pleased with them. They help me out. They answer a lot of questions I don't know, they are good at everything they find out. They even call, you back.
5 / 5Dennis T
I already recommended them to someone else. They're just my staple and I like them. They have his niece come in and she cleans and cooks and all that.
4.75 / 5James J
I like that they are flexible. I like the flexibility and their willingness to accommodate you and your schedule.
4.75 / 5Maureen C
The staff follows up with me regarding my wellbeing. I like the caregiver assigned, they make my life easier.
5 / 5Shirley K
They are ok overall. I haven't had any issues and they are responding to my concerns. I would like more consistent caregivers. We have five different aides right now. It makes it hard to determine the level of care. I don't know who is doing what care.
3.75 / 5Billie M
I like how nice they are to me and good workers. They help me with anything I need help with.
5 / 5Dominic T
It allows us to care of our family members and get compensated for it. They follow up regularly to make sure his needs are met on his list of order that needs to be done each day.
5 / 5Connie T
I like the customer service and the help they provide. It has helped so much. My caregiver is so helpful. She helped improve my quality of life.
5 / 5Faith C
They are a very good company. The way they talk to me makes them good. My aide is very, very helpful. She has helped me the most be doing the trash.
5 / 5Christopher A
I like that they help people when they need help, especially things around the house. The agency has come and checked on me often to see how I am doing.
4.75 / 5Joanne V
They could communicate better for me to recommend them more. They don't communicate beforehand before switching providers.
2.75 / 5Gail P
I like that they are really good about working with me to get certain caregivers. Coverage for bathing my mom and helping her through the night has helped the most.
4.75 / 5Georgianna O
I would recommend them highly. The services are helpful. The agency could not do anything different. I don't have any issues.
4.25 / 5William G
We have been happy with the service. I'm pregnant, and I have a lot of appointments for myself. I needed help with getting my father to his appointments.
5 / 5James J
I think they are a good company that provides good services and takes care of employees. He has a family member to take care of him.
5 / 5Randall H
I like the people working within the agency. The agency could have more reliable people.
4.25 / 5Anonymous
I like them because I got to choose my caregiver. I wouldn't be able to do my daily things without my caregiver.
5 / 5Zainab Z
They are nice. I like the help. They are always helpful.
5 / 5Florence F
I like that they answer my phone calls when I call them, and they don't put me on hold. They have made it easy for me to get around.
4.75 / 5Zachary B
I like that they are easy to get in contact with. Everything is good and they have helped just by being there when we need them.
5 / 5Clara C
I like that they are efficient. I like the home visits and the program they offer.
4.5 / 5Jeffery N
I love how reliable they are and let me know when caregivers cancel and find others for me. When they tell me something, I can depend on their word.
4.75 / 5Geneva C
I don't know what I would want them to do better. So far I'm pleased with the caregiver who comes. She communicates very effectively with her, she engages her in activities like walking around the house, and they have good conversations.
4.25 / 5Cherelle S
I like that they are nice people. I help her with her mobility.
4.75 / 5Marlean R
I would like to see that they be more truthful. The aides that they have sent have been good.
4 / 5Cynthia R
I like my aide and I like the services. They have given me the best care and caregiver that I could ever ask. I am a high fall risk and I needed help here to keep my apartment clean. I could not do it by myself, so Homewell got me an excellent aide.
4.75 / 5Nancy S
One thing I like about the agency is they are quick to give me a sub-caregiver. One thing they have helped the most with is my exercises.
5 / 5Cleophus B
I like that the company is very dependable, and the aides really look out for their employees. He really likes that I am his mother, and I am able to stay in home and give care to him.
5 / 5Betty E
I like the way that they take care of me. The agency has done everything I asked for.
4.5 / 5Andersen M
I ran through a few aids that were not of quality, they had attitudes and problems performing duties. My aid helps a lot.
4.25 / 5Agueda R
I like this agency because until now, I haven't had too much experience with them. I've been with them for a few months, but I haven't had any complaints. The agency has been helpful for me because of the communication. The other agency never answered, they didn't give me the attention.
5 / 5Anonymous
I have one certain aide I deal with now, and my aide started working here because of me. In the past, the aides have not been the best.
3.25 / 5Anna K
The caregivers are excellent. She has dementia and it can get rough. We have two really good caregivers, Sherry is excellent with Mom.
4.5 / 5Joe J
I love the people, the team, and the whole surroundings. They give me quality time with him.
4.5 / 5Deborah W
My healthcare worker just automatically does things that need to be done, without me having to tell her. She is a good worker. She takes me to the store and to the doctor.
5 / 5Sharon W
I like the people that they sent out, they were very courteous and nice. The most helpful was when they came out, they don't tarry, they are good with conversation.
5 / 5Stephen C
They are courteous and they help with anything I could possibly want. It helps me out a lot.
5 / 5Dennis T
I like that they are there. I call them and they are there for him. They make life easier because I take care of grandkids and don't have to be there during the day time because HomeWell is there
5 / 5Tyler D
The agency needs to improve their people. My caregivers have helped me the most with cleaning.
4.5 / 5Lynne M
The caregiver helped me with anything I need and it was fine. She helped with meal prep and errands.
4.25 / 5Dawn T
I like that my son is my caregiver, and they offer to send other caregivers out when he can't make it. If my son wasn't able to be here, you would be in trouble.
5 / 5Kristie B
I'd recommend them because they do the best that they can. They've helped the most by showing up, changing diapers, etc.
4.25 / 5Roscoe H
I like that they give me help with things. They have helped me with the most by taking me to the doctors.
5 / 5Beverly B
I like that they are a good company. They come and help me with bathing and dressing.
5 / 5Heather G
They are very friendly and easy to work with. The agency is very understanding and helps me when I need it.
4 / 5Leon T
I get all of my help that I need. My care taker comes and make sure I take my medications.
5 / 5Melanie M
I like that they are friendly and convenient. They clean and take care of me.
5 / 5Linda E
I like that I get paid for taking care of my husband. I work for them, but I only care for my husband. I am the caregiver and I know how to monitor his food intake, his pills, and all his daily activities.
4.75 / 5Anonymous
I would like to see them enforce them to wear masks. I like that everything is ok; I don't have to worry about her.
4.25 / 5Alma Y
They are very helpful to me. They have helped the most with general housework.
4.5 / 5Raymond F
When I went to sign up, everything was so professional and very nice. None of them are idiots, I can tell. It's a good way to make extra money.
5 / 5Charles B
I like that all the caregivers are always kind, considerate, and polite. They always help me with whatever I need. My caregivers offer me companionship, and they are also very willing and helpful when cleaning my house.
5 / 5JoAnn E
I like that they are responsible. I like that we can get someone promptly.
4.75 / 5Gail P
I like that if there is ever any problems, there is good communication. The caregiver helps get her ready for bed and bathes her. They enable me to be able to sleep at night.
5 / 5Pamela S
I like that they're on top of things. The most helpful part is that you can call and ask them any questions.
5 / 5Anonymous
I think they are good. Normally they try to get coverage. They are nice people, and they do what we need.
4.25 / 5Arthur C
The gentleman that comes to care for him, he doesn't clean Arthur's area very well. It depends on the person who comes. It depends on the person who comes. He takes out his trash and gives him a sponge bath. He doesn't really do much of anything.
3.5 / 5Detra M
I would recommend them because I like the service that's provided. The agency has given me clients that really care about my needs.
4.5 / 5Carmen M
I would like to get people who are qualified and work. I don't want to have someone come here and depend on. The agency could get someone to come here and work like they are supposed to work.
2.75 / 5Kelli G
The agency is understanding and very flexible. The care is a big improvement.
5 / 5Lance O
They communicate well. They are friendly. They are always there.
5 / 5Helen S
I like that the agency keeps me in touch with them. The agency has made my experience positive by helping me around the house.
5 / 5Valerie I
They could improve with better communication. They have helped the most with her daily maintenance.
4 / 5Nicole L
They are the best service I have had so far. They allow my husband to be my caretaker, and I like that.
5 / 5Wade B
They are kind, friendly and efficient. I could not live without them, they clean and cook, they are amazing.
5 / 5Shannon C
It allows the freedom of the caregiver to be more hands on. I had a stroke in January. She helps me with my exercises.
4.25 / 5Ava L
I like that they have provided me with a good home health aide. The aides respond very well to my needs.
5 / 5Sandra W
I like everything, they take good care of me. Bruce helped with my hair and shopping.
5 / 5Alton W
If they asked me I would be glad to recommend them. They have had a positive impact on my life.
4.5 / 5Deborah W
The agency takes care of me and stuff. They are real good. The caregivers come in and do my cooking, cleaning and laundry.
4.5 / 5Deanna R
I was uncomfortable with other agencies and caregivers. When I call, they will send someone to help if needed.
5 / 5Audrey B
They could communicate better; sometimes they don't tell me when a caregiver is coming over. I haven't found anyone that can do my hair; I thought they could wash my hair.
3.75 / 5Anonymous
Tammy is wonderful and always there if we need anything. Tammy is available spur of the moment.
5 / 5Nathaniel D
I don't really have any complaints. I barely have to do anything. I just sign off. There is less responsibility for me.
5 / 5Belinda B
They are efficient as well as are time. They are able to come to me and provide me with services.
4.75 / 5Randall H
The agency doesn't let me know if the aide is not coming. The caregivers provide care.
3.75 / 5Connie T
They provide good customer service. They provide me with an aide that is phenomenal.
5 / 5Ray G
They are always prompt. They help me do things I could not do by myself.
5 / 5Anonymous
They have some things they need to do better. They treat me fairly for the most part. They take over my household chores that need to be done.
4 / 5Hannah G
They need to communicate with me better. They could have people who are qualified and want to work.
2.5 / 5Katrina W
They can improve on getting more qualified staff for people with different levels of disabilities. They are doing well at this time with reliability.
4 / 5Joanne V
I like both of my caregivers and they are very qualified for me. They make sure I take my medication.
5 / 5Lance O
I like that they are a good company to work with. They have helped the most with having someone here to care for me.
5 / 5Dorothy S
I wouldn't recommend them to anybody. They should not have aides come in and brainwash the client. The company is good, the aide is not. They should get rid of the aide my mom had.
0.5 / 5Robert F
I like that they're prompt and come when they're supposed to come. They do what they're supposed to do when they get here. They help me by getting my groceries and helping me around the apartment.
4.5 / 5Muriel H
I like that the aides are always so helpful. They care about me and help me with what I need. They are great company and help with whatever is needed within reason.
5 / 5Hannah G
They could communicate with me better. They could do some things differently.
3.5 / 5Anonymous
I would recommend them because they are trying to do the best they can to service my wife. It has been a positive experience because they come to work, and they do their job like the description of the job they are supposed to do.
5 / 5Doris W
I would like the agency to improve on more contact with whoever is in charge of the day.
4 / 5Lorna K
One thing I like about the agency is they follow through. I have a case manager and the agency and they explain things well.
5 / 5Jack P
I like this agency because the personality of the caregivers is great. They have helped me by sending me the right people.
4.5 / 5Billie M
They are really good with people. They talk to people and help them out a lot. They accommodate me with all my needs and everything like that.
5 / 5Jimmie B
It's easy to work with them, if I have a problem they fix it. He gets the care he needs.
5 / 5Ates E
They answer all my needs. They are really attentive, and they help me with all of my daily activities.
5 / 5Brant F
The company is very communicative and if I have a question it is answered within 10 or 15 minutes within sending the email. Because of being able to have the services, I am able to be a stay-at-home mom.
5 / 5James E
I have had pretty good luck with them. They are on time and every time something happens, they let me know what is going on, or try to send somebody else. They come and do my cleaning. I am disabled, so that is 100% helpful.
4.75 / 5Kisha H
The services are excellent. Everything is great except the pay. The service allows us to have more family time.
5 / 5Sabrina M
The service I get from the provider is excellent. They help me with daily life activities and medication.
5 / 5Denise B
They do not have HHA, but only have PCA's. They cannot find me a caregiver to fill my hours. They want to send me multiple people, and I do not want many people in my home. They need to manage their caregivers and train them better. Kelly is always trying to get me a replacement aide.
2 / 5Edward B
I lie the way everything is set up. The people are very professional. The agency has ave me wonderful aid. She keeps me company.
5 / 5Denise P
The services are ok. I have no problems with the caregivers. I really like my caregiver. The caregiver goes beyond what I need and takes me places that I need to go. I am very happy with the services of my caregivers.
4.25 / 5Dorene S
They are very considerate of their clients, they work fast, and are thorough. I love my aides.
5 / 5Ates E
The agency staff is very nice and I wanted to thank her because for my Christmas card that I got. I wish I could have more services, but I am satisfied with the services.
5 / 5Steven G
The agency has been very good with assisting him and getting him out more. The caregivers help him with everything he is disabled with.
5 / 5Elizabeth B
I like the caregivers that they have. They could let me keep the caregiver that I had.
3.5 / 5Robert F
The last caregiver was very good and professional. Everyday stuff that I'm not able to do, the caregiver assists me in.
4.75 / 5Deborah S
They do very well around here, they know what to do and do it without asking, they know my grocery shopping and when to do laundry. I like what they do around here, because my hip and back is disabled. I have depression.
5 / 5Melanie M
I like that they are flexible. They make me feel like I am their friend.
4.75 / 5Christopher U
They are very communicative and they give us a lot of resourceful. They have a lot of resources so we're grateful for that.
5 / 5Gayle J
They always get back to me if there is an issue. They are easily reached. They have good communication.
4.75 / 5Cleophus B
I have already referred someone to the agency and they got another client. The agency is clear on what they do and don't do. They help him very much.
5 / 5Patrick N
They did everything good for me. It does not affect my medical situation.
3.75 / 5Anonymous
I like that the agency is pretty quick to respond if you need to get in touch with them. They are flexible. There has never been an issue. The agency is 24/7 and do everything I need.
4.75 / 5Lynda D
I like the ladies that they have sent. They are very qualified and nice. They make sure it's a good fit for me. They help me run errands, take me to appointments, and I feel taken care of.
5 / 5Betty P
I like that they are very dependable. I like that they come and help me by answering my questions.
5 / 5Guy F
I'm getting exceptional help. They help with my to-do list. As the caregivers clean, I can get around my house.
4.5 / 5Anonymous
They need to screen their employees better. They provide the services that I need and finally found someone who wants to come to work.
2.75 / 5John C
They are good workers, and they take good care of me. They make sure I am taking my medicine.
5 / 5Anonymous
HomeWell Care does a good job of showing up on time. They do everything in my home that I can't do.
4.25 / 5Eric J
I like that they work with me. They help keep my home clean.
4.5 / 5Brenda H
I like the communication. I like what they offer and I am her caregiver.
5 / 5