William "

They are prompt, and they send people who know what they are doing. They have got her to drink more water, to take her bath, a house cleaning and they are a companion.

Elaine E

I like the person that is here and that they call or text with information for me. The most helpful part about the service is knowing that I can leave and that my mom will be taken care of.

Kathy S

She likes the lady that some to take care of her. They are companion care and do a bathe once a week.

Catherine "

They came right away when we asked them. They were there when we needed them.

Laura G

I like that they are continuously in communication, it is not like we're left out of the loop. They have helped the most with the consistency of the person that is coming.

Anonymous

They could have better care partners. better training better care partners.

Marianne S

They could have consistent caregivers for my mom. She has 3 different caregivers 3 days a week. She could have one person come to her home.

Ric F

I just know who works directly with my mom, and she is fantastic. They have helped the most with cleaning the house.

Karl B

They have excellent people who came out to help us, and they were very cooperative. One of the people they sent out was really good, which was very helpful.

Leslie S

I have never had any problems with scheduling. I have never had anyone not show up. I didn't have to do anything and I was able to keep working.

Brenda S

I like that the agency had caremanagers that oversaw the aides. The care during the week was very dependable but the care on the weekends was very hit or miss.

Glynis C

I like their customer service. By have the option with the online portal because I live out of state.

Todd H

Maintaining stability within caregivers. They help me with my laundry and shopping.

Jeff L

I have used them for years and had no problems. She needs the care, and we appreciate it.

Anonymous

I would recommend them because they are reliable. They help by assisting my aunt with her medications.

Marcia S

I like that they're consistent with the same caregiver. I think with the substitutions of caregivers, they could give us a heads-up a little sooner.

Anonymous

The communication, just needs more detail. They are helpful.

Susan D

Everything has been wonderful, the thing I like is that the caregiver is the same person. If something happens where she can't come, we call and arrange for her to come at a different time so it's flexible. They reach out to me and I get phone calls from the local office for the person that's the scheduler. They're very open to being flexible with us.

Wendy B

I like this agency because if they send a caregiver who is not a good fit, then they will find another match. The care manager checks in, they have been dependable.

Marilyn J

I would not recommend them. I have had two caregivers and apparently they quit. They gave me a two hours notice that someone wasn't coming and have heard from them since Monday. I am very happy at the moment. It would be nice if they had somebody that would meet my needs in the time that I need them. Their communication is a problem. Calling me two hours before someone is supposed to be here is very upsetting. They didn't have somebody to come.

William K

They listen and correct issues. They communicate well. They follow up. They visit occasionally to check if things are going well. They communicate with the patient

John K

I like that they're attentive to my stepmom. I'm not there all the time and she lives in her own place, but she's happy with the lady that comes to the house.

Becky F

I like that this agency is very responsive. If there is an issue, they will resolve it quickly. The agency always find someone that can take care of my mom and can deal with her easily.

Molly B

I like how responsive they are, and how easy they are to work with. She only has someone there for one day, three hours a week.

Laurel B

They've been good to work with for the last 2 years. I have an odd schedule, and they accommodate it. They have done an excellent job of keeping my shift filled. It makes a big difference; I am unable to bend down or reach up and I can't lift a lot. They do things that I can't do for myself.

Janet M

I like that its very easy to communicate with them and they are responsive. My mother isn't cooperative and my mother hasn't been communicating a lot.

Anonymous

I liked that they spent time with her. They helped her with activities.

Karen G

They seemed very concerned and gave personalized care. They treated you like you were the only case they had. It eased my mind to know that there was someone there.

Lori W

The lady who explained it all was really good. She was very kind and patient.

Denise M

I like the caregiver. Kathleen is amazing. She is the most exceptional caregiver we've ever had. My mother hasn't had any decline in her dementia in the last year, and I think that's because of the care that Kathleen gives her.

Deb S

I am very appreciative of the caregiving quality they provide, it has been absolutely wonderful. When our caregiver is with my dad, I know that is getting the care and attention he needs. That allows me to relax in confidence.

Nathan H

They are responsive when the caregiver cannot arrive as planned. They work to provide backup. They help my dad with his day-to-day needs.

Mary T

I like that I receive a monthly statement and all the information for calling is listed and when I do call they are nice and accommodating, and I like my current caregiver. I like that my caregiver is very good with technology and has helped me in many ways in doing better giving me care and helping me with things.

Megan T

I liked that the start-up process was easy, as well as the services scheduling. They could have been more accommodating with Jeans hearing.

Betty I

Because they were always on time. They were in my home for 1 month and they did what they said they would do.

Anonymous

They have good marketing, but I feel like they never quite live up to their marketing hype. They don't have the staff. They don't always handle issues with professionalism. I want a team, not everyone, and strangers coming through my house. I started using another company also. I kept repeating myself but nothing ever changed. It would have been nice to have more qualified people available.

Anonymous

She didn't seem to get the consistent caregivers sometimes which is what she needed. She was not eating very well. She needed more care than she was getting.

Margaret K

Under difficult circumstances they have found people to look after my mother. They have a really good staff and have gotten them there in a timely manner. The care manager take care of things and has taken a lot of time to understand my mother's needs. The aide had been tolerant beyond belief. They have put up with a lot of crap.

Anonymous

The administration is doing well. They send the right person to take care of her.

Peter W

I like their consistency and communication on follow-ups. It helped with bathing him and we didn't have to do it.

Lee S

I like that they are responsive to my needs and they coordinate nurses that fit my needs and my personality. They have helped the most with doing the heavy lifting kind of things around the house as well as doing the driving for me and taking me places cheerfully.

Julie L

We have been with the agency for 5 years. We have had very consistent caregivers.

Melinda H

The text that came in was very good. The communication was really well, and if you had any questions, they got back to you with it. It really helped out. I had to go to work and I didn't have to worry about her.

William K

I like that their services are good, and they honor what they said they were going to do. They meet my demands.

Anonymous

We are satisfied with the services. It has been a big help, taking the burden of off me getting help with my husband.

Laurel B

I would like more consistency among the staff. Some of them come know what they are supposed to do and others don't. The cleaning part has helped me the most, they clean things I cannot do for myself.

Paul H

We like our current provider. The helper that comes is just wonderful. Her name is Fatu. On the days the caregiver is here, it's outstanding. She has assisted in getting the client up and getting her in the shower as well as getting her ready. She is here for 4 hours once a week and in the times she's here, she has constant attention to the client for that time. It's very helpful.

Cecilia P

They were kind, compassionate and easy to work with. They did an excellent job working for my dad.

Jane B

I like one person in particular: the gal working with my mom now is fabulous. I don't think the agency has done much, but the caregiver has done lots.

Lee S

I would absolutely recommend them, and I have. They carry heavy things for me.

Cheri J

The agency is very expensive, and the caregivers were not supposed to communicate directly with the family members, and I did not care for that. Everything had to go thought the front desk and I wanted direct access to the caregivers. That was really important for me to be able to know what is going on in each situation. I liked being able to schedule right away and could adjust schedules.

Jenny M

It was very helpful, but it is very expensive and we had different providers everyday. It was helpful to have someone there to keep an eye on my father.

Janet M

We've had a good experience with them finding a caregiver that matched my mother. It gave my mom someone to talk to.

Nancy T

Well, I like that they are very easy to work with. They have helped the most with doing bathroom duties for my daughter that I can't do anymore.

Anonymous

They could improve on the rates of dropouts. I have had a few caregivers to call out. It depends on the day because some days are impactful and others are not.

Anonymous

They have assisted my mother and brother with medical conditions, and they have gone above and beyond dealing with difficult clients. The care manager is very good. They have been able to bring my mom back to the land of the living.

Kathy S

We haven't had any issues with the agency.

Pam G

The caregivers are professional, personable, and they respond to our needs. We have very good caregivers.

Earl P

I liked that the agency was so prompt in providing the care and very efficient. The agency had helped the most to give me relief that I needed.

Mary T

I had a good experience with the people they sent. They let me sleep and helped get my husband up when he fell out of bed.

Wendy C

The caregivers arrived late. The caregivers' quality varied.

Matt W

We liked the reliability. They helped by cooking and taking out the trash.

Anonymous

There is a problem with the quality of employees. They could have more consistent service.

Anonymous

They are just really nice, and we've got excellent care for my mom. They help me be more of a daughter instead of a caretaker all the time.

Bill C

I like that the agency is very friendly and helpful. The caregiver connected with my father immediately.

Greg E

So far, I have liked the quality of their staff and their follow-up. The caregivers have helped the most by being here when someone from the family couldn't.

Tina L

I would like to see them improve with their consistency one person came that was great and then one person came and they weren't so great. I would have like to have more consistency with the caregivers and I asked for that when I set it up. They could do better at sending out more qualified caregivers.

Heather P

I like one worker Cynthia also they are wonderful if I need people to step in. They really tried to match people to what we need on short notice.

James M

I liked how the agency was attentive to her care. I think the services were a big help to the client in her last days.

Jane M

They are professional. They are here promptly.

John K

I was not there. They could not charge as much money.