Anonymous

They didn't tell that I needed to sign a paper telling them I stopped using the services, so they kept charging me when I wasn't using the services. I really didn't need them much because I was well.

Clarence 8

I like that they are alwasy really good with my mediciatons. I like that they are on time. I am not sure what they could do better.

Anonymous

The agency could be more attentive to my father. They do not respond. The agency needs to be more responsive to the responsive party.

George 6

They do very good work. I'm an invalid. I can't do much so I'm dependent on their help.

Jean 5

They could improve the scheduling. They could have made our lives easier with more communication with the family.

Jack 6

They are very friendly and do a very good job. They come around to check on me.

Anonymous

They could keep in better touch with me about the people that they send over. They could have the caregivers speak English.

Mary "Kathy" F

I like that we can find someone last minute to come in. It's not clear to me how much training some of the caregivers have had. They haven't been very professional.

Anonymous

I like that she is friendly, and she does a good job. They help me clean my laundry and clean.

Jimmy 1

I think they're doing a good job, I don't have any complaints. They do what they're supposed to do.

Steven 6

Everything I ask them to do they will do, they are nice people. I have enough care, they are fun to talk to. The caregivers will do anything I ask them to do, they will make the bed and do some cleaning.

RuthAnn P

I liked the people, they were nice, friendly, and helpful. She enjoyed the company.

Randi S

HomeWell Care Services try their best to find the right caregiver to help my mother. My mother is unable to do much by herself, so without the extra help, she would spend a lot more time in bed with dirty diapers.

Paul 1

He does everything I ask him, and we're getting into a routine. Everything I've asked of him has been done. He cooks for me and makes sure I'm fed. I have a hard time walking, and he's helped me get situated.

Sara 7

They could improve the communication. They could have better communication about what is going on with her to me.

Arthur 4

They could get somebody that is dependable. They can send someone who is more dependable. The work was okay.

Jane 6

I like that they are friendly. I am satisfied with all of them. I like them because they are down-to-earth people.

Melanie B

They could improve their scheduling. They could reliably schedule caregivers.

Gina M

The convenience. They provided excellent care for my mom.

Anonymous

Better communication, better training of their resources, and less turn over. Better communication, better training and less turn over.

Anonymous

They could do better with staffing. The caregivers could try to notice what needs to be done and not wait to be told to do something.

Clarence 8

They are always here for me and polite. They always have my medicine for me.