
Home Helpers of WV, VA & MD
Home Helpers of WV, VA & MD
Serving individuals wherever they call home. We do our best to make life easier for anyone living with an illness, aging in place, or recuperating from an injury or surgery. We are the extended family when family can't be there providing personal care, meal preparation, companionship, homemaking, transportation and so much more!
3192 Winchester Avenue, , Martinsburg, WV, 25405 20106 20115 20117 20130 20132 20135 20137 20141 20144 20184 20186 20187 20198 21701 21702 21713 21714 21715 21718 21722 21733 21740 21742 21746 21755 21756 21758 21767 21769 21773 21779 21782 21783 21795 22601 22602 22603 22610 22611 22620 22623 22624 22627 22630 22639 22640 22641 22642 22643 22644 22645 22646 22650 22652 22654 22655 22656 22657 22660 22663 22664 22724 22747 22835 25401 25403 25404 25405 25413 25414 25419 25420 25425 25427 25428 25430 25438 25442 25443 25446
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2025, 2023
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Cynthia "Cyndi" C
I would like to see their employees improve. They can't get any employees to stay.
2.25 / 5Barbara A
They take initiative and are very caring. Made it easier for me and I really appreciate having help, and it's worth the money.
5 / 5Robert B
I only remember they are supposed to bathe and cook for me. They can come more often.
2.5 / 5Jane W
They are on time and do a good job. I don't have to keep telling them to do something. They are here on time and do what they are supposed to do.
5 / 5Peggy G
They continue to stay in close contact and show up with things that are needed. They allow me to get out of the house.
5 / 5Lucy E
I like it If I was to keep them for 4 hours, it would be okay but I don't need 4 hours. I am not paying money for them to sit here and do nothing. She was very good and was there. It is very good. I think it was great.
4.5 / 5Mary M
I like this agency because some of the girls were great, but others didn't know what to do. The provider helped me the most by doing the dishes and little things like that around my home.
4 / 5Sandra B
The homemakers themselves that come in have all been very nice, attentive, and helpful. They show up on time. They send in homemakers who are very compassionate and caring.
4.5 / 5James E
The care they provide was good, they were helpful and caring. I liked the cheerful attitude of the nurses.
4.5 / 5Gregory T
I like this agency because it's a very holistic experience. They show concern and are well disciplined. My experience has been positive because outside of the excellence of care, their personalities have been wonderful.
5 / 5Denise W
I like that she is very helpful, friendly, and caring. She understood that my husband has dementia. He won't do things for me, but she got him to do things for her.
5 / 5Scott M
They seem to have a good handling of the schedule, so they have good workers. If it weren't for them, I would be in a nursing home.
5 / 5Cathy E
The caregivers are personable, and my mother enjoys spending time with them. They allow me to go work.
4.5 / 5Jane W
They have been good to us. Being with my wife helps the most. They clean the restroom.
4.5 / 5Doug N
They show up and that's what matters. They do things I can't do.
4.5 / 5Lorraine W
I don't really know the agency besides the caregiver, she's great. She takes care of my husband while I go shopping.
4.75 / 5Larry "Duke" W
I like that they are personable. I like that they help clean my house and get things in order.
3.75 / 5Patricia A
The communication is the best. My mom has been doing very well with them. They are really working with her. It works well.
5 / 5J. R
They seem to be fairly well organized. There are so many helpers coming. It would help if there were a smaller number of helpers, so that they could become more well acquainted.
4.25 / 5Frank H
They are personable. The thoroughness of their work was helpful.
5 / 5Anonymous
The provider could pay attention more to my needs. The provider could show up on time.
3 / 5Janice R
I haven't had any problems with them. The help they provide is really good.
5 / 5Barbara K
The agency is good, and my niece runs it, so it was personable. The provider helped me by doing a lot of the household chores.
5 / 5Carlton F
I like their employees, and the services they do for me. Without them being around, my life would be much harder, he does not let me slide, and keeps me motivated.
4.5 / 5Mike S
The staff seems to care. They are accommodating. They help with safety.
4.5 / 5Scott M
I have recommended them before. They have good workers and find replacement caregivers when mine does come. I couldn't do it without them. They do everything for me.
5 / 5Mike S
I don't think that conversation would ever come up that I would have to recommend them. They could help with personal care things.
2.75 / 5Michael B
Often times people who need the advice, aren't willing to take it. But I would be willing to recommend them. Their services are life changing.
5 / 5Robert P
When I spoke with Lisa, she was very likable and professional. She gave me a good feeling. It's more of a piece of mind. We have them three days a week for four hours. It gives us peace of mind while we are out of the house.
4.5 / 5George H
They are punctual. They are great help. They help with everything with my leg.
5 / 5Cathy E
I like the primary caregivers assigned. The caregivers cared for my mom like I would.
5 / 5Doug N
I like the agency's availability. The agency helps make my life easier by providing care for me.
4.5 / 5Caroline S
I like that they are very communicative, and the staff helps us navigate through all the insurance and everything. He has trouble cognitively, so they help him prepare for the day.
4.5 / 5Mary Jo J
I like that the girls are friendly, helpful, and I just can't say enough about them. They drive around and be my feet for me.
5 / 5Jayson Z
It was an excellent service, affordable, and the people were outstanding. They made sure I was getting food, getting ready, getting to appointments, dressing my wound, cleaning, and being taken care of.
5 / 5Cheryl S
I like their attentiveness to meet me to ensure the highest quality care for the client. They are willing to provide more than one training day to make sure they are comfortable. Ramona makes random visits to touch base. They provide relief for me, so that I can be the best I can be. It takes away my anxiety. They help me manage that.
5 / 5Janice R
I never have to worry about billing from them. They have taken care of Janice, so I do not have to worry about them.
5 / 5Wilorver "Will" B
I'm more likely to recommend them, they sent two people out, one is outstanding and one isn't. It's been outstanding for me because I need help with almost everything right now. They need to have workers that don't mind doing what they need to do.
4 / 5Marjorie "Margie" M
They are dependable. They are efficient.
4.5 / 5Paul S
I have had no problems with them so far. I like that they sent someone for him to sit and talk to him. They change him and make sure that he is dry. I do not have to worry about him when I go to work.
5 / 5Carol C
They were wonderful. Very caring and here when I needed them. They were very nice. I don't think I could have recuperated without them. In case I needed them they were right there. I have the highest respect for them.
5 / 5Gregory T
They have a candid attitude, are friendly, and professional. They have made a huge difference in my life. They are funny and help me with embarrassing things like bathing and dressing. They do all kinds of things that make daily life easier.
5 / 5Bonnie D
I like the agency's communication and reliability. It is comforting to know that we have the extra help when we have them scheduled.
4.5 / 5Cathie L
They need to improve their communications. The employees are friendly. They have provided friendly caregivers.
4.25 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.