
Home Helpers of Southeast Wisconsin
Home Helpers of Southeast Wisconsin
Home Helpers of Southeast Wisconsin can help you stay home for life with customized care. From a couple hours a day to Live In care, our thoroughly trained & background checked care staff will assist with whatever is needed to remain successful in the comfort of your own home. We have nurse oversight on all cases & can start with short notice.
158 W Chestnut St., Burlington, WI, 53105 53103 53104 53105 53108 53114 53115 53119 53120 53121 53125 53126 53128 53132 53139 53140 53142 53144 53147 53149 53150 53158 53168 53170 53177 53179 53181 53182 53184 53185 53188 53191 53402 53403 53406 53585
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2024, 2021, 2020, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Olga D
The administration and the caregivers at this agency are amazing. I have alot of confidence in them to care for the patients and they give us a break to handle other errands.
4.75 / 5Jennifer S
I like the caregiver we have from them. We've had some disagreements with the agency, but we love the caregiver that we have from them. The agency has made my experience positive by letting us keep our caregiver. The level of care that we get is wonderful.
4.75 / 5Dawn M
I would not be very likely to recommend them. I would say the quality of the caregivers that are sent, the reliability of the caregivers that are sent, and also the interaction with some of the staff when we are having difficulty or scheduling specifically Tina, we had some major issues, and when we needed the most help one of the caregivers screamed at my mom. Right now, we have a caregiver that we requested and she goes in to give us a break. We had to fight to get this caregiver because she is extraordinary and they didn't want to give her to us so we settled on getting two people.
3.5 / 5Steph P
They were professional and kind. My husband was bedridden and I could have done without them, but my children were very protective. They did everything right and I was able to go out more.
5 / 5Dean S
I like that they are easy to talk with and it was simple to set up the services. They have been very helpful. Having the services does makes things easier.
5 / 5Anonymous
They keep in touch with you, and they are easy to talk to, and they try to be flexible. They are willing to work with you if there are challenges.
3.75 / 5Kathy U
I like this agency because the caregiver is very nice and accommodating. My life has been easier because the girls are always on time, and they know what they're doing.
4.75 / 5Charlie L
They are prompt, on time and will be here when they say they will. I like having assistance to do the things that I can't do during the day.
4.75 / 5Dean S
They have a good system. They do what is needed.
5 / 5Beverly H
I liked that they were pretty helpful when my mom needed to go to the hospital. They took my sister with them.
4.5 / 5Rita K
They need to have more staff available. When they are here they are wonderful. It gives us more freedom while Eric is getting great care. It's a big relief for us.
4.25 / 5Anonymous
I have a puzzle set up and I have one caregiver who loves puzzles and spends most of her time there. I love puzzles too, but I think there are other things we could be doing. Everyone has been really nice. I have been able to get more things done with their help. It keeps me from being alone all day, which is helpful. Nobody is awful. They have been taking me to doctor appointments, and that is helpful because my daughter works.
4 / 5Renee F
For the caregivers to show up would've been something the agency could've improved for me to recommend them more. Actually done their job, took him places, do laundry, help us out with his care are some ways the provider to have a greater impact on his life.
0.5 / 5Joan F
I would recommend them because they do a decent job, they do find a replacement if I need them to. They hire who they hire, and they do the best they can. They could have a bit better communication to make my life easier.
4 / 5Bill G
This caregiver gives me decent bathes. The caregiver does what she says she is going to do.
5 / 5Lois L
The agency is very accommodating, and my caregiver goes above. I wouldn't be able to get around if it wasn't for my caregiver.
4.75 / 5Barbara D
My caregiver is out right now because she broke her leg, they replaced her with someone else while she gets well. They are good at replacing a caregiver when it is needed. They do well, I like it when they can cook for me.
4.5 / 5Gary M
When the agency first started, they told us we would have 1–2 caregivers, and we have gone through eight caregivers in about a month. My mom likes all the caregivers and gets along well with them.
3.5 / 5Dawn M
The agency could hire quality caregivers, better communication from Home helpers, and better backup when a primary caretaker isn't available. If you could improve on some of your basic services would improve my quality of life. The thing that gives some the most headache is when the caregiver doesn't show up with notice.
3 / 5Jacqueline N
They were flexible, and the caregivers were nice. It allowed me to get out of the house to work.
4.25 / 5Rita K
The agency could have backup staff. The agency has been consistent with getting us one good caregiver.
4.5 / 5William "
We had a wonderful experience with them. The caregiver helped with whatever I needed.
4.75 / 5Olga D
I like the communication I receive from them. They offer flexibility which I appreciate. They really are attuned with mom. They really take good care of her as if she were her own mom.
4.75 / 5Bob M
I like everything about the agency. They have made my experience positive by being very helpful and very kind.
5 / 5Danny M
I was very pleased with how quickly they were able to get help to us, instead of having to wait for weeks and weeks like with other services. They not only take care of Danny and his needs when I have to go out, but the girls are also more than willing to help around the house or do anything that I ask them to help me with.
5 / 5Frank G
It allows me to get out. I know people are with her. They have people who actually want to work for a living.
5 / 5Peg K
They are very accommodating, especially in our situation where we do not know for sure if he is up to having someone in the home or if my schedule will change. They are very receptive to our needs. They understand William and adapt to the environment.
5 / 5Carole P
I'd recommend them because they're very accommodating and interested in what's going on with you. They've made my life much easier; I couldn't do it without them.
5 / 5Bruce & Donna H
They were reliable and honest. It's made things easier.
4.5 / 5Sally J
I would want them to improve on the scheduling. I think they are having a hard time finding people to fill in. I think they do a good job for what they have to do, but it is hard for them when they do not know where they are going or when.
2 / 5Gerald B
I like the caregivers, they were very organized and helpful. They taught me things. She really pushed him and got him going. It was great.
5 / 5Doris G
I was very satisfied with them. It was nice to have somebody take care of me, now I have my daughter doing that. There are bound to be differences in personalities.
4.5 / 5Greg L
The service was very good, and I loved our caregiver. They helped him physically and mentally to get through the day.
5 / 5Joan W
I have had no problems with them. It helps me a great deal.
4.5 / 5Tom C
They had a good level of service and professionalism. It helped me free up my time to do other things.
5 / 5Adam K
So far, it's been a pleasant experience. They have been happy with the services provided. They provide care for senior patients.
4.5 / 5Tim B
They seem to do a good job all around. They could lower the prices.
4.25 / 5Linda L
They are very caring and very good at their job. It gave me a break from care. It made life less hectic.
4.75 / 5Peg K
The agency is very flexible and do a good job in matching home helpers. If I didn't have someone come in, I wouldn't be able to leave the house.
5 / 5Rita K
I like that they have been very aware of Eric's needs and fir the caregivers to his situation. They have helped the most by giving us a break and it has helped out situation at home.
4.5 / 5Pam S
They sometimes have scheduling issues. They can't find people replace those who can't come. They help with daily tasks. They help with personal care.
4.25 / 5Ellis M
Everyone we have had, they come in, they seem happy to be here, they treat my mother well. They will do some cleaning that I didn't ask them to do. My mother seems to like them. I can go to work and not worry that my mother is not being taken care of.
5 / 5Adam K
They work hard to get a hold of me. My mother's dementia has been progressing and needs a lot of care. It frees up my day.
4.5 / 5Ray Z
They do a wonderful job. I would get behind them 100%. The caregiver cooks and we do exercises.
5 / 5Cathy S
I like that the agency keeps us informed. They are there and helping. The caregivers make sure that they are safe. They help without taking over.
5 / 5Nancy V
They were prompt. They provided good care when I was not around.
4.5 / 5Barbara D
They're wonderful. They're very nice and they help with cooking.
5 / 5Anonymous
I would recommend them since they are local. I can't take care of my parents all the time, so this helps out a lot.
4 / 5Robert "Bob" H
I like how organized they are. They come as usual. They come on time and they come when they are supposed to. If they are sick, they get someone to take their place.
4.5 / 5Ken A
I like Home Helpers because they are very flexible in terms of caregivers assigned to the client. Basically, the caregivers were able to redirect the client very well and keep him on task.
4 / 5Colleen M
I would recommend them because they are very caring people, and I am still in my own house. I am so alone now, and they have helped the most with just being here and telling me what I can get up and do.
5 / 5Tom U
I like that they have been helping us out for about 6 months and some days are better than others but overall It's pretty good. I like that they come and clean the house and have conversations with them.
4.75 / 5Darlene H
I like this company because she's very friendly and easy to talk to and with. My life is easier by knowing she's there.
5 / 5Michelle L
I told someone to use them the other day. They were friendly when we arranged everything and had everything we need. They help with meals and cleaning.
5 / 5Bryan S
I would like more consistent knowledge from each caretaker. Either the prior caretaker needs to communicate with the one or they need more training so we do not have to repeat things. I would again just say training of the caregivers, one time they were supposed to lock the door, and they did not listen.
4 / 5Joan F
We have had some issues with billing. They need more transparent. We don't get to see the caregivers time slips and forms they fill out when they get paid. Sometimes caregivers don't show up. Some caregivers don't interact a lot with her, but some take good care of her. If they change a shift, they do always reach out to let us know.
3 / 5Tim B
They seem to be dependable. It is very helpful with the cleaning and bathing.
3.75 / 5Steve N
The gentleman that came was very attentive. He helped him stay clean.
4.75 / 5Barbara D
I like that they are just very helpful. They are just great.
5 / 5Susan R
They are on time and professional, they are empathetic. They could not have had a greater impact.
4.25 / 5Sharon O
The new caregiver is reliable, and it is convenient. The pay is too high.
4.25 / 5Colleen M
My caregiver is the best. She is amazing and helpful. They found my caregiver for me.
5 / 5Susan U
They provide good caregivers. They aide me with showers, medication, and food.
5 / 5Rick F
The agency could improve with more consistent help. The agency could make our lives easier with better training for the caregivers.
3.5 / 5Christine S
I like that the communication so far has been great. They have helped the most with daily task reminders, because of cognitive issues.
4.75 / 5Ashley M
I would like more professionalism. They can be more communicative.
3.25 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.