
Home Helpers of Santa Clara Valley
Home Helpers of Santa Clara Valley
Home Helpers of SC Valley provides one-on-one home care from a few hours to 24 hours to bring back their independence. Our compassionate caregivers are trained and managed, bonded and insured and background checked. We offer: companionship; light housekeeping; transportation; personal care; dementia/Alzheimer care; respite care; hospice support
19925 Stevens Creek Blvd,, #100, Cupertino, CA, 95014 94015 94022 94024 94025 94028 94040 94041 94043 94085 94086 94087 94089 94301 94303 94304 94305 94306 95008 95013 95014 95030 95032 95035 95050 95051 95054 95070 95110 95111 95112 95116 95117 95118 95119 95120 95121 95122 95123 95124 95125 95126 95127 95128 95129 95130 95131 95133 95134 95135 95136 95138 95139 95148
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2025
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2020
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Peter S
The quality of the service is uneven. Some of the caregivers are better than others. They help her out a lot.
4.25 / 5Danielle N
They are efficient, kind and smart. I like the help that they provide for us.
5 / 5Carlos V
I like that they are willing to work around my time here at home. They help the most with cleaning and organizing things.
4.75 / 5Mike Z
I am very happy. There is no specific example, but my mom is very happy, and that is most important. I was traveling from the east coast and was there for one day, and my mom was very well accommodated. They work very well together. I am very happy because it frees me up from constant phone calls and allows my mom to stay in the house.
5 / 5Linda M
I like that they are responsive, they listen, are attentive, and timely when they get back to you, and the people they send are very good. They have checked in with me, and they always respond to any questions that I have.
4.5 / 5Monique (
I don't like that I'm not able to get anyone for weekend help. The caregivers are very personable and communicate very well.
4.25 / 5Mary M
They are pretty good about letting me know if the caregiver is coming or not. They cooked and took out the garbage and also acted like an assistant.
4.75 / 5Lynn D
The agency has been very consistent in providing care. The provider has helped me because I can't stand for very long, they help to do things I cannot do for myself currently.
4.75 / 5Fo Sang H
They are pretty professional. All the workers who came by to help her were very professional and efficient in providing for his needs. They were able to be with my dad.
4.5 / 5Shirley M
They are very professional and thorough. They seem to be really good. They take care of my husband in the morning and that gives me time to take care of myself.
4.75 / 5Anonymous
We have a caregiver now and we like her, but we have had 4 caregivers and sometimes they call out. I am not sure what they could do better besides just showing up, but they have been very nice.
3.75 / 5Frederick H
They could improve the cost of the services. It took a lot of pressure off of me when it came to meals.
4.25 / 5Alice Y
They are good about communicating with the patients and understanding what they need. They're very experienced in senior care and understanding what they need. They were good about calming him down.
5 / 5Lizy M
I like that they were prompt. They were good at helping him with things like getting up from the bed and moving around.
4.5 / 5Donald C
I would recommend them to the company because the caregivers are so motivated and devoted to the helping task that they perform. They have helped me the most by helping me with my difficulties during sleeping hours.
5 / 5Laverne W
I'd recommend them more if they improved on giving us more information about the caregiver. They helped me the most by being here at night.
4 / 5Maria P
I would recommend them because the staff is friendly. The agency has made my experience positive because they send caregivers that take care of my parents.
4.5 / 5Qiu S
I like how they are very kind and warm people who understand my needs. They really help relieve me from helping my mom, it can be very difficult.
5 / 5Rachel C
They fill in if someone can't be for someone reason. The caregivers help my mother-in-law by taking her to her appointments, they take her to the grocery store.
5 / 5Esmeralda d
I like that they are very accessible and send people that are responsible. I like that they find solutions, so the clients are happy.
5 / 5Chris S
They were responsive and they followed through. They knew where to fit in.
5 / 5Mary L
They were very responsive, patient with our questions, and they provided someone fairly quickly, and they've been easy to talk to. We've only had three sessions. The caregiver found another job and we are in the process of finding a new caregiver. They help my mom around the house and helped her feel more independent.
5 / 5Pauline N
I've had some really great people that do a great job, particularly in the daytime. I couldn't get along without them.
4.75 / 5Anonymous
It's hard for them to get help. Hard time to find good caregivers, one factor was that some caregivers were young, and the others had no experience. The Philippine caregiver was a nurse and was professional.
4.5 / 5Anonymous
There were times when an employee would come for the night shift and not know that they were supposed to stay awake all night, we had specified and paid extra for someone to be awake at night. A little bit more communication and employees would have been nice. It was extremely helpful. We would have liked to take my mother on our trip, and this allowed us to be away. We knew that she would have someone with her, and it gave us so much peace of mind.
4 / 5Eddie M
I like the dependability. The most helpful part of the service has been the help with my daily activities.
4.25 / 5Pauline N
My caregivers very well-trained and helpful. I wouldn't be here without them helping on a daily basis.
5 / 5Andrew W
Currently it has been excellent. They are attentive and caring. They have been good to interact with a paranoid schizophrenic. My life has been impacted so I don't have to be living there and I could get back to a normal life.
5 / 5Makhan G
They are on schedule, and do their job. We are getting older, and we have help for her.
4.5 / 5Alicia C
I would recommend them because they are very energetic, one caregiver was very thorough. She was just very professional. The agency has trained their caregivers well to make my experience positive.
4.75 / 5Emerenciana A
They are a great help, and I don't know any other agencies. They search for the right person for my mother.
5 / 5Michael S
The person that is taking care of my wife is excellent. The caregiver is high quality.
5 / 5Anonymous
They were helpful. They provided care.
4.5 / 5Anonymous
She is really good. I don't know other help and only know one person I used. She did good enough.
4 / 5Priyanca V
The caregivers are great at helping us feel relaxed. We never need to tell them what to do. They always do their jobs.
5 / 5Mary L
I like that they are flexible and easy to set up. My mom doesn't desperately need help, but it has improved her quality of life.
5 / 5Ingrid H
Let us know a day ahead of time if the caregiver is coming. She is willing to cook.
4.5 / 5Karen L
Things have gone smoothly. The care plan has been followed and communication has been active. Having the care plan in place helps. It allows the caregiver to independently work and gives me time for myself.
4.5 / 5Anonymous
We only utilized them for a couple of weeks. Due to the patient's needs the caregivers were nice, but they couldn't perform to her needs physically to where I needed to help her. The companionship of the caregivers was very much appreciated.
3.25 / 5Kipp T
They are very responsive to any issues that may come up. Our caregiver is outstanding, and accommodating. The caregiver is very compassionate, calm, and experienced.
5 / 5Michelle C
I like that someone is always there. I cannot leave my mom alone.
5 / 5Esmeralda d
They should have better trained staff for caregivers. The caregivers should be able to work with ill and differently-abled people, they should also help with bathing the clients.
4 / 5Kristen K
They have gone above and beyond the care I expected. I have peace of mind that he is well taken care of and they have increased the quality of life for him.
5 / 5Wendy Davies R
They were pretty good, but one of the people stole some of my stuff. I told her I was missing my book, and she gave it back. She was fine after that, but I had to call her out on it. I don't have to worry about doing my laundry and all that. It makes it easier for me.
4 / 5Susan F
One thing I like about the services is the quality of the staff they have. They have helped the most by providing caregivers.
5 / 5Shirley M
I like the front office when I have to call them, they are on top of things. One person I like in particular is Charley. It's wonderful and we have a wonderful caregiver.
4.75 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.