
Home Helpers of North San Diego
Home Helpers of North San Diego
Home Helpers of North San Diego provides top quality service and caregivers, including Alzheimer's Certified caregivers, to the residents of North San Diego county.
325 W 3rd Ave. , Suite 101, Escondido, CA, 92025 92003 92007 92008 92009 92010 92011 92014 92024 92025 92026 92028 92029 92037 92054 92055 92056 92058 92064 92067 92069 92075 92078 92081 92082 92083 92084 92091 92092 92093 92096 92121 92127 92128 92129 92130 92131 92161 92624 92629 92672 92673 92677
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Long-Term Care Insurance
2023, 2021, 2019, 2018, 2017, 2016
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2021, 2020, 2019, 2018, 2017
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Laney B
I think training can be improved. Give the ladies more training. My mom is more at ease and getting the help she needs. She loves the girl helping her.
4.5 / 5Helena C
I like the agency because they were able to find a caregiver for me quickly. The provider has helped the most with keeping the patient safe.
4.5 / 5Anonymous
They need to be more consistent. They could have given us a better-quality caregiver.
3.25 / 5Earl S
I liked that they really contacted me a lot which I appreciated because I got to know how he was doing. It was helpful because I'm out of town and I could call and ask them to do something and they would do it.
5 / 5Coltrane Adult Home M
They sometimes could improve in their communication, we sometimes don't get notified if someone is calling out. They provide lots of staff.
4.5 / 5Bobbie F
They could improve their communication and follow through at Home Helpers. The caregiver as of right now she really likes. The services have helped with companionship.
3 / 5Tom P
I would have liked for the caregivers to stay awake when they care for us. I would have liked for them to take care of his needs and talk to him.
0.5 / 5Oretta T
I like everything they help her with. They take great care of my mom and does what she asks. They are on time and nice.
5 / 5Anonymous
I like that Brenda is prompt and gets back to you right away. She goes with me to the doctor and helps me get in and out of the car.
5 / 5Julie R
They're very eager to listen. They're always available to talk to me if I have questions.
5 / 5Vernon W
I like that she takes care of whatever needs to be done. The caregiver helps with laundry and cleans up the bathroom.
5 / 5Connie S
I like the management, the people who own and run it and I like the nurses. they are easy to talk to and responsive. The people seem responsible, I need someone who I can trust to take care of my mom. I couldn't do it without someone, it is important to me for someone to be there and give her companionship.
5 / 5Herlinda P
They could give their home helpers more experience. Be more assertive with the care.
4 / 5Ella F
They have wonderful people. They do mental stimulation activities with her.
4.75 / 5Anonymous
I liked the people who were sent here to help us. They helped shower him.
4.5 / 5Almamarion C
Everyone has been helpful and friendly. The attention Liz has given my mom.
5 / 5Anonymous
I like that they have good customer service. They help her with meal preparation.
4.5 / 5Beverly B
I would recommend them because they have been very responsive when I have called them or emailed them. The routine and having a person there to lower her stress has helped her the most.
4.25 / 5Debby S
The caregiver is the driver. She stays with me the whole. I really enjoy that as opposed to being picked up and dropped off somewhere. I feel a lot of relief over being picked up and dropped off somewhere. I like having someone who stays with me. My caregiver has been outstanding.
5 / 5Rob C
I like that they are always available when you need them. They are doing the services and cleaning the house well.
5 / 5Margaret D
I liked that they were so helpful. They were really helpful and very hardworking.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.