Home Helpers of LKN & Central NC
Home Helpers of LKN & Central NC
As the premier provider of quality In Home and Senior Care services, Home Helpers has been making life easier for clients for over a decade. We are dedicated to providing exceptional home care services to the greatest of generations... Yours.
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2023, 2022, 2021, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Celestine S
I would like them to make sure they carry through, coming when they say they are going to come. The agency helped because the client enjoyed the services when the caregiver came.
4.5 / 5Missy R
I like that they are caring and dependable. When we call for emergencies, the owner has gone above and beyond every time.
5 / 5Barbara T
I like this agency because they are willing to work with me. The agency has been working with me on the price.
5 / 5Carlos M
I like that they are professional. They have provided help so I can get some sleep.
5 / 5Connie A
I like that the owner is on the phone with me when I need him to be. If he can't answer a question, he gets the answer immediately and calls back. When mom goes shopping, Rashawnda is right there with her. We adore her. It gives my husband and I a break and it gives my mom companionship.
5 / 5
About this Award
Best of Homecare
Leader in Experience
(Formerly Leader in Excellence)
Best of Home Care – Leader in Experience is the highest award a home care agency can earn from HCP, an independent satisfaction research firm. “Leader in Experience” is awarded based on client and caregiver satisfaction ratings collected by HCP in telephone interviews. Recipients of this award represent the top 15% of agencies participating in the HCP Experience Management Program. These home care agencies have proven that they provide quality care across every satisfaction category measured by HCP.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Be a HCP Trusted Provider for at least twelve consecutive months. (The twelve months is from January to December, not rolling.)
About this Award
Best of Homecare
Provider of Choice
The Best of Home Care – Provider of Choice award is based on client satisfaction ratings collected from telephone interviews performed by HCP, an independent satisfaction research firm. These home care agencies are best-in-class for providing quality care to their clients. This recognition assures that the agency is trustworthy and has proven their ability to provide outstanding in-home care services.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ Be a HCP Certified – Trusted Provider™ for a minimum of 6 consecutive months.
- ✓ OSAT Score 8.75+
- ✓ Minimum of 12 client surveys to qualify for awards.
- ✓ Have less than 15% of your clients on “Do Not Call” for the year.
About this Award
Best of Homecare
Employer of Choice
The Best of Home Care – Employer of Choice award is based on caregiver satisfaction ratings collected via telephone interviews by Home Care Pulse, an independent satisfaction research firm. Agencies that have earned this award are best-in-class for caregiver satisfaction.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ Be a Home Care Pulse Certified – Trusted Provider™ for a minimum of 6 consecutive months.
- ✓ OSAT Score 8.75+
- ✓ Have less than 15% of your clients on “Do Not Call” for the year.
