
Home Helpers Home Care Delaware-OH
Home Helpers Home Care Delaware-OH
18 E William St, Delaware, OH, 43015 43015 43021 43035 43061 43065 43082 43240
Phone:
Phone number unavailable
Address: 18 E William St, Delaware, OH, 43015
Zip Code: 43015
City: Delaware
State: OH
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- Check
- Veteran's Assistance
- Long-Term Care Insurance
- Other Options
2025, 2024
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Shannon M
I think they need more training on dementia. They did a nice job of following the list of things that needed to be done.
4.25 / 5Ginny C
They're very easy to work with, friendly, and have sent out great people. They've helped the most by keeping him company and giving him someone to talk to, but it probably helps me more than him because when they're here it gives me a chance to go out and run errands. They keep him safe.
4.75 / 5Anonymous
They respond to your calls and when you call someone picks up. They do laundry and things I can't do.
4.5 / 5Teresa M
Jen goes above and beyond to make certain that problems get taken care of. It helps me become more independent. They help me with tasks I can't handle anymore.
4.25 / 5Bruce L
They were always one time, and they worked out. They made things go smoothly for me.
5 / 5Cara W
I would recommend them because their level of compassion. It was the only way I was able leave the house.
5 / 5Bill P
The caregivers are very gentle and understanding. The agency has been really accommodating with my dad's schedule changing due to his needs changing.
4.75 / 5Anonymous
I would mention that they are dependable. We like that the service is friendly. They are dependable. I just wish there was a checklist where tasks that we ask for are completed.
3.75 / 5Dan M
I like that they have been here for my mom and dad. I like that she has been a huge help in driving them around.
5 / 5Kris M
I like the relationship they have built with Sue. They were patient with her.
5 / 5Melinda G
I would recommend them because they come on time, are friendly, and I appreciate the help. The agency has made my caregivers a good fit. I look forward to having the caregivers here.
4.75 / 5Ronnie B
The workers/helpers that we have had have been very attentive. They weave themselves into the family. The service is more companion care. They are good at keeping her active and making her feel comfortable.
5 / 5Rhonda A
They are dependable and they provide good care. They are compassionate and understanding.
4.75 / 5Jeanne H
They've been very helpful with my mom. A lot of their suggestions of what we need to do, we've put into place. It's nice to have someone to come and help take care of her. The knowledge that I have someone as a backup or have someone come in and help and take some of the pressure off my wife.
4.5 / 5Deborah G
They are very good at what they do. I have a broken hip, so I can't drive or go anywhere. I love it when they call or come over.
5 / 5Ginny C
She is very prompt. Our caregiver has a good sense of humor, and she does exactly what we ask her to do, and she's a good person. She is there with him and joking him.
5 / 5Weslynne N
They are just friendly people. They are here when they say they are going to be. They have been here when they say they are going to be here and they are taking care of me.
4.5 / 5Marsha C
They are good about working around a schedule. They help a lot. She is good at doing the floors.
4 / 5Charles W
The caregiver gets the job done. I just got out of the hospital, and it is very important to have the care right now.
4.5 / 5Linda B
I like having the same person come regularly. They help with making the bed and anything else I ask.
5 / 5Richard S
They are on time and get the job done. They keep the place clean.
4.5 / 5Norm H
They are caring, and very nice to the client and me. They are always on time and have never been late, which is important considering the circumstances.
5 / 5Stephanie S
They are very flexible and they clean well. The flexibility is helpful because I have doctor's appointments.
5 / 5Kim B
I like how they are responsive and when I have a problem they immediately address it. I get peace of mind because the client is states away.
5 / 5Kathleen Z
They are concerned about my wishes. They clean the litter boxes.
5 / 5Melinda G
I like how the caregivers are mostly on time and if they are not the agency will notify me. The caregivers come in and are nice to me.
5 / 5Ronnie B
I think they are very attentive with their care and accommodating. The companion care is helpful.
5 / 5Andy B
I like the nurse that they send over to help me out. I was afraid to get in the shower, and she helps me out.
5 / 5Victoria V
The services are really good, and they are always willing to do what is the most important to me. It is always nice to have a clean house and with my disabilities there are things I can't do, and it is very helpful.
4.75 / 5Clarence M
I like that they are on time and do a fantastic job. We are well satisfied. We can't do the cleaning anymore and they are very helpful.
5 / 5Paul G
My favorite thing about them is that they're really nice to the client. The caregivers are able to do whatever the client requires of them, and they're able to like putting up Christmas decorations.
5 / 5Kathy D
They do a good job, they are friendly, and they are usually on time. Life is much easier. I have several health issues, and now I don't have to worry about doing my laundry and floors.
4.75 / 5Clarence M
They are easy to work with. They help clean the house, which I can't do anymore.
4.75 / 5Eileen R
I have only been with them for a couple of weeks, but I am satisfied with the services so far. The agency has provided everything for me.
5 / 5Claudia K
The agency is thorough, and the staff has been friendly. If the typical person cannot make it the agency can get someone else right away.
4.75 / 5Jimmy B
The agency has not gotten back in touch since I had the care before. Some things had changed, and the agency did not give me feedback about having caregivers.
1.5 / 5Linda B
I have had a good experience with the caregiver from them. They ensure I have scheduling on the days I do not have appointments.
4.75 / 5Linda G
The agency could provide a list of duties they check on. The agency provides care.
4.25 / 5Anonymous
Right now, they're keeping her out of a nursing home.
4.25 / 5Ed J
I like that he has a good person who comes most of the week for him. I think they are meeting needs and getting things done.
4.25 / 5Marianne H
The agency was very timely and came on very short notice. The caregivers were really nice. My dad was in really bad shape, so they only provided services for a short time and it was primarily to help your mom.
4.75 / 5Kimberly S
I like that they genuinely seem to care. They're very adaptable to what I need.
5 / 5Jody D
I really like our usually person. I haven't liked the person they send in her place. They sent us Sarah Cooper.
4 / 5Clarence M
I like that the agency is consistent, and I don't have to follow them around. The caregivers are very professional and do a great job and will do additional things for me when I ask.
5 / 5Alta D
Brittany is always communicating with me. The services allow me to take a break while someone else besides me cares for her.
5 / 5Anonymous
There could be more dedicated aides, but it is out of their control. The current aides are helping him stay safe.
4 / 5william s
Their caregivers do a good job but they can't do all the things I need them to. It is much needed. It gives me free time to do other things.
4.25 / 5Teresa M
I only know the one person who comes here and she is personable, efficient, kind, and caring. I only know about the first person who came here and she is also like that. I wouldn't be able to take care of my house otherwise because of my knee and that I have no discs in my back.
5 / 5Linda B
I like that they keep in touch with me. They have helped the most with my laundry.
5 / 5Rachel G
I like that they are punctual and consistent. They come and help by vacuuming and cleaning other things.
4.75 / 5Wilma H
They do a really good job at care. It has helped my life get better.
4.75 / 5Patricia M
They do a good job. I do not have to try to do things I cannot do anymore.
4 / 5Amy A
We liked their personality. They were very flexible with accommodating us. They provided care for him, so we could be outside of the home.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.