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Home Helpers Home Care 58945

Home Helpers Home Care 58945

 

2990 Westside Dr NW, Cleveland, TN, 37312 37302 37303 37307 37309 37310 37311 37312 37315 37323 37325 37331 37336 37343 37353 37361 37362 37363 37370 37377 37405 37412 37415 37416 37421

Phone:

Phone number unavailable

Zip Code: 37312

City: Cleveland

State: TN

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Cash
  • CreditCard
  • Check
  • Long-Term Care Insurance
  • Other Options

2025, 2024, 2023, 2022, 2021, 2020

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

Agency Rating

  • Elizabeth "Anne" C

    They are very kind and considerate. She helps me so much I can't even begin to tell you.

  • LaFonda M

    I like that they have always been great to me and sent me some great helpers. They do everything I can't do, sweeping, mopping and washing and the whole works.

  • William F

    I like that they keep in touch. They can't keep any help.

  • Mary D

    I like that they do well at scoping the people they send over. They are responsible and great workers. They have helped the most by being there for me and working with me when something comes up.

  • Pat C

    I would recommend them because the ladies and gentlemen that I have are excellent. It is very good for him because he is on oxygen and has health issues.

  • Anonymous

    My caregivers are good, but sometimes I do not need a lot of help. I need someone to be able to help me with some other things that I need to do. I need help with groceries.

  • Karen H

    I would recommend them because they were relatively responsive and the only reason that the service was cancelled in addition to me being hospitalized was the schedule, I needed was not available. They helped the most with the quality of the people that came and helped me.

  • Renee B

    I liked that they were very friendly and willing to help. It was easy to work with them and they had kind, helpful people.

  • Allison S

    We've used them for several years and the people they send are very well qualified. They do a very good job with the tasks and are very professional.

  • James "Steve" H

    I like that they help me because I am disabled. They are doing fine.

  • Mabel J

    The individual that helps me is great and does a lot. It is a necessity for me to have them. They dust, vacuum, clean, and make meals.

  • Anthony C

    The help they offer me. There are some things I can't do, and that's a big help to me.

  • Jeanette P

    I like the young lady that comes three days a week. They corrected themselves and gave me my checks back.

  • Carol G

    Everybody on the staff is very cooperative. They provide transportation and also help me with chores that are too difficult to do.

  • Karen P

    They are always so friendly and helpful. They are always cheerful, and it's good for someone to be in the house when family is not there.

  • Sherry A

    The caregiver does a great job. I like that the caregiver can get him outside.

  • Kim R

    They tried to get you someone who suits your needs. They help by going right to work by helping me.

  • Helen W

    They have been very good to me. They call me and let me know when someone couldn't make it and they couldn't send someone else. They drive me to doctor appointments.

  • Thomas H

    I am very pleased with the person assigned to me, who comes twice a week. If we needed substitutes, they have generally been acceptable. I think we are doing okay, and I have no suggestions for improvements.

  • Linda B

    I would recommend them because their employees are very manageable, and they take the job seriously. The agency has made my experience positive because the provider has taken care of the patient.

  • Rhonda C

    They are efficient and they try to work with us with the people they send us. Just by coming in and helping us out. We went one week without the services because my husband was hospitalized, we saw how much a difference the services make.

  • Irene E

    I think the days of the week they give people, I only get one day of 3 hours and 45 min. They were going to give me 2 days but that didn't happen. I like the caregiver she is really good and helps me when I get in and out of the shower.

  • Alice K

    I am an old lady I am 89 years old, and I am almost 90, and I have been doing things on my own. I could not do without them because I depend on them.

  • Robert G

    I am glad they are there for me. They go to the store for me.

  • Robert P

    They are having issues keeping employees. We have inconsistent caregivers. The services allow my father to have more interaction with others.

  • Jane H

    Their communication is outstanding, if a caregiver isn't going to be there, or need to change dates, everything is communicated. Everyone that is sent to my mother has been great. They are very helpful. As a single caregiver, they are always there for her and for myself.

  • Christine B

    They are very nice, and they talk to me when I'm having a mental breakdown. I enjoy it when they come in.

  • Billie H

    I like Home Helpers because I am handicapped, and they do things for me. I am satisfied with my caregiver.

  • Joyce E

    I'd tell them the housekeeper does a fantastic job. They do the scheduling for me. It's nice to have a clean home.

  • Anonymous

    They come in and help me. They ask me what I want to do. They help me the most by cleaning.

  • Heather W

    They really try to work with me through schedule changes. I don't have many physical care needs, so I can survive mostly without them. The service makes my life much better.

  • Helen W

    They have really been good to me and helped me with everything I need. They do everything I ask them to do, from mopping to vacuuming.

  • Patricia F

    They are very nice and helpful. Everything is positive. Everything that is done is professional. It helps me and makes my life easier.

  • Allison S

    I would recommend them because the people are well-trained and professional. They are also helpful. In addition to the services, the caregivers are like friends, and they look forward to visiting.

  • Karen D

    Improve communication and consistency. It was a personal thing. I didn't really like having strangers in and out of my house at different times.

  • Jim M

    The aide is great. They provide care and keep us up to date.

  • Pat C

    The caregivers they send me are good. It is easy to get a hold of Kevin or Amanda. I feel comfortable leaving the house. I know that he is taken care of.

  • Joyce E

    I like that the little girl is prompt and very good at her job. The caregiver is definitely very good. I'm not able to mop the floors or wash the floors, but she can do them quickly. I wouldn't be able to take a bath if she wasn't here.

  • Forrest W

    I would not hesitate to recommend. The girl who is helping us is great.

  • Ressie W

    I like that the agency does a good job and are dependable. I like that the caregivers have helped me a lot. The most helpful has been them cleaning my floors.

  • Dorothy M

    They are prompt and arrive on time. They will do what I ask them to do even though they do not have to.

  • Carol G

    I have been with them for 6 years and they have always been courteous, efficient, and willing to help. They provide transportation that I cannot provide for myself. The transportation for doctors and shopping for groceries.

  • Fay D

    I like that they are very professional, and they keep us in the loop. The caregivers help with things she cannot do herself. They make sure she does not fall.

  • Mary M

    I like that they communicate with me. There were a couple glitches because I live out of state, but things have been great.

  • Kathryn B

    I like the way the agency communicates, and they are good at handling any problems and keeping us informed. My mom and the workers get along well, and they help her with her daily needs.

  • Sharon C

    I like that they have been real faithful in coming. They are making my house cleaner and better and helping me with things I can't do anymore.

  • Helen B

    The agency is very helpful, and friendly, to connect with my husband. So much tension and pressure is taken off our shoulders.

  • Patricia P

    The caregiver are prompt, and she does things with little direction. The caregiver does some light housekeeping and cleans the whole house.

  • Karen 'Michelle' G

    I would like them to give me the caregiver I like to work with. The caregivers take care of the house and go to the grocery store.

  • Anthony C

    The agency doesn't satisfy my needs, I would not recommend them. The agency isn't helping me. Before they were great, the caregiver used to help very much, and now they come less and only to run errands. He comes to do laundry but not enough.

  • Yolaundia B

    The agency should be more consistent with the caretakers with the caretakers, and it was always someone new. The agency should be consistent, with coming in, and have a regular caretaker show up to help.

  • Elizabeth B

    I like the quality of people that have been very helpful. My schedule changes quite often, and they are able to fill the position. It helps both of us.

  • Jane H

    They are always on time. They're good at communication. Mom's 84. They try to make sure they send the same caregiver. They work around her days. They're accommodating.

  • Judy B

    I've seen some people who don't know what they're supposed to be doing. They need to have the people trained that are coming out there to do work.

  • Valerie C

    I like that the caregivers Ashley and someone else were incredibly sweet. They keep him more motivated and active as well. They have helped the most with just making sure my father is not alone, doesn't fall, and take care of his needs.

  • Anonymous

    I like they are nice and do what they are supposed to do. They come in and do what she needs to do in the time frame she has been assigned, I would like her to come more.

  • Judith W

    The main caregivers were great, they came in and did what my mom needed. We became friends rather than just someone that came to our house.

  • Mary C

    The caregiver is always on time. The caregiver is willing to help me in any way she can. The caregiver helps me get well.

  • Sharon C

    They could send caregivers on the day I want to receive care. They did a good job of getting me the caregivers I wanted to be regular.

  • Anonymous

    They are convenient and consistent. They're very helpful, they've helped me the most by taking care of things that we need, like making breakfast and things like that.

  • Cynthia R

    I absolutely adore my caregiver, she is wonderful. She comes in, knows what to do, and gets it done.

  • John S

    I like that they are all fair and seemed to be trying to do the right thing. The most helpful has been them trying to take care of my house with me not being able to do what I need to do.

  • Bill A

    I like that they have excellent communication. They helped by scheduling caregivers.

  • Leila "June" W

    They are very helpful to me and get me good caregivers. They help me with everything around the house because I am unable to do most of those things on my own.

  • Melody R

    I like that they are easy to deal with when making schedule changes. This is impactful because my loved one can't hear, so they communicate with him differently.

  • Boyd A

    I like that they do good work, and what I need of the caregiver. This is helpful because they help me with daily activities such as cooking, cleaning, and laundry.

  • Anonymous

    They need to better detail their services. They do the dishes.

  • LaFonda M

    They're so kind, and they care about you, they work with you. I couldn't ask for a better helper, she calls me mom.

  • Linda B

    I like how dependable the employees are. They meet our needs. The caregivers have been trained well. We are satisfied.

  • Carla D

    Their communication is good and is consistent with the care. They kept in communication constantly via text, email, or phone calls

  • Anthony C

    The caregiver is a good companion for me. The caregiver prepares meals in the slow cooker for me overnight.

  • Anonymous

    I would recommend this agency because they service based on how I am doing at that time. They can work around it and work with it. Without the services, I wouldn't be able to get up to try and walk around.

  • Ginger M

    The caregiver we have now is very good. There was one of them was just might have some learning disabilities. 2 of them didn't seem like someone I wanted to be with Mom. It has improved on the days I feel comfortable leaving. They could make sure all the people they send out are quality caregivers.

  • James "Steve" H

    I like that they're prompt and provide a good service; I'm happy with their effort. It's everything that I could think of.

  • Alphonso M

    It would be good for them to provide transportation services. I like having the extra help available to Alphonso.

  • Mary D

    They have been very efficient and caring. They have helped with household things.

  • Gretchen S

    They do what they say they will do. They make sure to change him into clean clothes.