
Home Helpers – Highland Village, TX
Home Helpers – Highland Village, TX
Our home care services are available 24 hours a day, 7 days a week, 365 days a year, so you know your loved one’s needs are always being met. We offer care when and where it’s needed, whether it’s at home, in a retirement community, assisted living or skilled nursing facility. All of our caregivers are background-checked employees, not contractors.
2300 Highland Village Rd, Bldg 2, Ste 2221, Highland Village, TX, 75077 75010 75022 75027 75028 75029 75057 75065 75067 75077 76205 76226
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Long-Term Care Insurance
2025, 2024, 2023, 2022, 2020, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Lori T
I actually love the hands on treatment that my mom gets. The communication between me and Home Helps is great. She needs somebody there, and they have given her care plus communication.
5 / 5Glen "Train" W
They are always on time. They have always been there to help.
5 / 5Claudia W
I like that they call a lot and keep me informed. They either call or text me and let me know what's going on. I just feel like the workers that came to sit with my mother really acted like she cared about my mother and tried different things. I felt that was a positive thing for me and my mother.
4.5 / 5Karen L
I like that the people are responsive, helpful and friendly. They are easy to communicate with They have communicated well with me.
5 / 5Linda T
I like that they do a lot for me, like making my bed. They feed the dog and take her out for me. They also make me coffee.
4.5 / 5Glen "Train" W
I have not had any problems with them. They help with everything. They come and help me with things like cooking and taking me to the grocery store.
4.5 / 5Anonymous
I would recommend them because they are good to have somebody here when they are supposed to. They have helped the most with having someone here when they are supposed to be.
4.5 / 5Don O
There is nothing not to like. I like how they pick their employees. They keep me informed and they do great work. We couldn't do without them. We are able to stay in our home.
4.75 / 5Jerry M
I would recommend them because you are providing an important helping hand to folks who need it. They have helped the most by cleaning my house and washing my clothes.
4.75 / 5Robert C
I like the people they sent out. They were very nice and Bob got along with them. I knew that I didn't have to worry when I was not there, and they could keep track of Bob.
5 / 5Michael L
I like the communication. They are friendly, personable and they get things done.
4.5 / 5Amy S
I'd recommend them because they have a family environment. My mom knows she doesn't have to take care of my dad it by herself anymore, and they've been helpful by allowing her to do go.
5 / 5Lonnie F
They take good care of me. They are here every day and take care of me.
5 / 5Patty H
I like the caregivers. The caregivers helped a lot before I retired. They took care of him while I worked.
4.5 / 5Joan C
The two caregivers I have are excellent. They help me by cleaning the house and cooking meals.
5 / 5Anonymous
They were very careful about who they sent out and they considered all of my criteria. The services gave me the opportunity to get a little rest. Since my mother was bedridden, I wasn't getting rest during the night before.
4.75 / 5Glen "Train" W
Home Helpers come 6 days a week and do everything I need. They have arranged services that I'm unable to do myself.
5 / 5Wanda P
I would recommend them because I get such good care. They help by doing things to help myself.
5 / 5Ricky K
They are really good about communicating any changes in the schedule to us. They help her a lot and that in turn helps me.
5 / 5Jerry M
They've been very thoughtful. She does my dishes.
5 / 5Laurie W
They listen to what our needs are. The services give me a breath of fresh air for the 5 hours they are here.
5 / 5Colleen H
I would recommend them because they are flexible. They make it positive because it helps myself and my father in our every day living situation.
4.5 / 5Thomas L
I like that they really connected with us. They are flexible on a week-by-week basis. They are flexible if a doctor's appointment pops up. I have to have them. I am glad to have them.
4.75 / 5Ricky K
We haven't had any problems with the services. They help my mom a lot.
5 / 5Don O
They are very organized and provide the service that I need. The lady that comes has been with us awhile and we cannot do without her. She is great. If there is anything I need we get it done.
4.75 / 5Mary C
They are very thorough and very kind helpers. Pam is very pleasant. It gives me peace of mind knowing that I can use them.
5 / 5Robin N
The leadership is very strong. They provide care. It makes it possible for me to get away.
4.5 / 5Imogene B
One thing I would tell a friend is that they're very efficient. They've made the experience positive, so far because they're very well-prepared to do their jobs.
5 / 5Ricky K
I would recommend them because they have good communication between them and myself. The people they send have always been good. They have made it, so my mom doesn't have to go to a nursing home to make our experience positive.
5 / 5Nancy M
They did everything they were supposed to. I just didn't need them as much towards the end and they weren't able to take me to the store.
4.5 / 5Anonymous
Home helpers have great caregivers. The services provided by the agency is great they bring me great caregivers.
3.5 / 5Wanda P
I would tell a friend that Home Helpers has caring people. They have helped me the most by giving me a sense of independence.
4.25 / 5Glen "Train" W
I would recommend them because of all the help and care I get. Everything they help me with has made my experience positive.
4.75 / 5Don O
I have already done it. I like the fact that they keep me informed. They are quick to answer questions. They work well with my long-term care insurance company. They're friendly and they care. They make sure that the coverage that they provide is what I need. It is definitely positive. The fact that they are very good and I have to use them is very well.
4.5 / 5Anonymous
We have only had one sustainable caregiver. We have had the same caregiver for over 3 years.
4.25 / 5Ricky K
They have a backup. They are helpful for Mom so she can stay at home by herself.
4.75 / 5Carrol Gean "CG" R
I like that they are kind, courteous, and efficient. I like that they do their jobs. I like that they are fulfilling all of his needs.
5 / 5Lori T
The ladies that are taking care of my mom are wonderful. They completely take care of my mom.
5 / 5Jerry M
They are very supportive and help to ease my burden. She helps me go to the grocery store and buy groceries.
4.5 / 5Anonymous
They could offer more training on the job for inexperienced caregivers. It allows me to take a breath.
4.25 / 5Karen L
They did a great job and took care of everything that we needed. They were regularly with him everyday to keep track of the rehab and monitor when we could be there.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.