
Home Helpers and Direct Link
Home Helpers and Direct Link
Veteran Owned Home Care company servicing Kitsap and surrounding counties. We are family when family cannot be there because we are your extended family to count on. Call us today for a free in-home consultation. 360-362-5735
20270 front st, suite 203, Poulsbo, WA, 98370 98011 98012 98020 98021 98026 98028 98033 98034 98036 98037 98043 98087 98103 98110 98115 98117 98125 98133 98155 98177 98201 98203 98204 98205 98208 98275 98310 98311 98312 98315 98325 98332 98335 98337 98339 98340 98342 98346 98358 98359 98365 98366 98367 98368 98370 98383 98392
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2022, 2020
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2024, 2022, 2020, 2019
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2024, 2023, 2022, 2021, 2020, 2019
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
I like that it makes things easier when they are here. They help us by doing some laundry and making some lunch and snacks.
4.5 / 5Barbara V
I like that they are here and that they help us. I give us somebody to talk to and help us with our house chores.
5 / 5Byron B
I would recommend them because I love the process they have where they create a care plan. The care plan is on the device of the caregiver, and they go through the list to check things off. I also have to sign off every day and it is a thorough thing to do. They also keep a handwritten notebook here at the house. I also wanted two different caregivers and they provided that for me. The program is beautiful because they allow for care through the VA.
5 / 5Douglas Leroy S
I like that they are very helpful. They have done what they can to provide me with good care.
4.75 / 5Robert G
They were attentive. They were very caring. They changed him and toileted him.
5 / 5Muriel D
They could improve consistency, thoroughness, and how they manage documentation They could improve with better written procedures.
3 / 5Anonymous
Sometimes I don't know their changing caregivers. We get new caregivers and it's not very easy. We have to go through a fifteen-minute detour to show them where everything is. There are a couple that I don't really want to come back. They were recently 45 minutes late, so I missed an appointment that I needed to go to.
2.25 / 5Rodney M
I love the people I got that come over, especially Regina. She is great! With her coming over five days a week, it's nice. She treats me like a person.
4.5 / 5Craig J
I've enjoyed the high quality of employees that they have. They all have a positive attitude and are here on time.
5 / 5Daniel D
They've been very prompt, efficient, and well-trained we've had several different caregivers we've got 2 who are the main stays. We've liked every one of them, they are nice people. Just because I feel comfortable leaving. Usually when they are here, I am confident in leaving him in their care.
4.75 / 5Alan I
I would recommend them because it is a good choice with good people. They made my life easier by running little errands for me and kept me a companion.
4.5 / 5Patty W
I really liked the people they sent over and they really worked with us to make our life as easy as was as possible. Just being able to help her with changing and physical part.
5 / 5Jean S
They are very caring and responsible. Especially with their schedule, if you need to change, they always have someone to help you. They help our patient. It's so much better doing things with two people. The most helpful thing they've done is being there to help with changing my briefs, housework and meal prep.
4.75 / 5Dwight (Abe) A
I like their personality. They help me with what I can't do myself.
4.75 / 5Darrell V
I like that Home Helpers is always there when you need them, and if you need workers right away, they will get them to you, and the workers are well-trained. The caregiver sits and listens to you sometimes, and they aren't afraid to do anything that will upset you.
4.5 / 5Anonymous
They are working with us very well. Some are more helpful than others.
4.5 / 5Michael (Mike) C
The caregivers were fantastic and dependable. They each had a specialty they brought to the table. The services gave me peace of mind and they helped with the lifting and turning. They also helped around the house.
5 / 5Blair S
I like that they were very responsive and flexible. They listened well to what we needed. They worked with us to find caregivers that met our needs. They were very responsive. They provided some customize solutions.
5 / 5Casper L
I thought they were easy to deal with and reliable. I found them mostly helpful and friendly.
4 / 5David B
The agency is very supportive and caring, we had one caregiver get ill and we had a replacement the next day. The services are a big help and give me a lot of comfort and security.
5 / 5Jean G
They are friendly, cooperative and reasonably priced. The help is essential. I would be very disappointed if I was unable to use them.
5 / 5Mary Pat W
They are on time, and they listen to the patient. It has been very helpful in the healing process. I'm using a walker, but we are both at a wheelchair level, so right now, our care is essential.
5 / 5Edward S
The person I have isn't in my face all the time and I don't get surprise visits. They take a lot of stress off of me in particular.
4.75 / 5Cynthia P
Professionalism and caring attitude. They came in in a time of crisis where they filled what family would've done.
5 / 5Stan W
They listen to what your needed are. They actually reach out and see how we are and if they are doing things correctly and making share, that he is happy.
4.75 / 5Raymond W
They are very cooperative in working with my needs. They have helped us the most by giving us hope that we can get better and return to independent living.
4.75 / 5Douglas Leroy S
They provide excellent care. They have always helped me whenever I have needed help. They always have someone to fill in.
4.75 / 5Roger L
I like that the caregivers are nice. The provider takes great care of us.
4 / 5Susan C
They could have taken more initiative doing things. We had to make a list for the workers. They needed to take more initiative.
3.5 / 5Dorothy B
I like that they help me with anything that's needed. It's been good, and the most helpful part is them being here every day.
4.75 / 5Muriel D
I like that they are consistent. They've given me peace of mind.
3.75 / 5David B
I appreciate my caregiver. She cooks and keeps the house clean. It is lifesaving.
5 / 5Nancy P
I like everything. Everybody is just kind, helpful, fun, and encouraging. It was just a great experience. It gave me about 4 hours of respite but also the helpers encouraged my mom to do therapy and they loved doing it.
5 / 5Sandra L
I like the variety of help that the agency does for me. The caregivers do anything I ask without problem or hesitation. They are good at completing their job.
4.75 / 5Darrell V
They listen to you and help you a lot. They are always helpful. They are always there to help whenever you need them.
4.5 / 5James S
I like the hands-on management and they have good communication. We haven't been with them for very long and then he fell again. Mostly they help with meal prep and keeping up the home.
4.75 / 5Douglas Leroy S
I like that they have good quality care and John is a nice veteran and goes the extra mile. I like that John knows the Veteran system. I like that the staff has done everything they can to accommodate me.
5 / 5Bernetta D
The caregivers show up on time. The caregivers do what we ask them to do.
4.5 / 5Marguerite D
My wife is able to select the person coming to help. Shantell has been doing a very good job. They help with the housework and the companionship.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.