
Home Helpers
Home Helpers
Home Helpers provides one-on-one in-home care for seniors, those with developmental disabilities, and individuals recovering from injury or illness. Our services include personal care, companionship, medication reminders, transportation, meals, light housekeeping, laundry, emergency monitoring systems, automated medication dispensers, and more.
2866 Whipple Ave NW, Unit 4, Canton, OH, 44708 44641 44646 44647 44702 44703 44704 44705 44706 44707 44708 44709 44710 44714 44718 44720 44721 44730
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- Check
- Veteran's Assistance
- Long-Term Care Insurance
- Other Options
2025, 2024, 2023, 2022, 2019, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Scott N
They are easy to work with and have done everything they've been asked. They do what I would want in a companion. They provide an extra set of hands that we need.
5 / 5Beth F
I like the caregiver they send, my parents like her a lot. They take good care of my parents.
5 / 5Carl N
I like Home Helpers because they always call and check in to see how the services are going. The services have been impactful because the caregiver gives my husband a bath.
5 / 5Marilyn L
I like that they are caring. They handle all of my cleaning.
5 / 5Norma M
They meet my accommodations. I get good help.
5 / 5Teri C
They are very professional. They could be more attentive.
4.5 / 5Marsha N
I really like the caregiver I have. The caregiver has made a big difference in my life.
5 / 5Paul H
I can go and do things I like to do with their services. I can't drive so I rely on them for transportation.
4.5 / 5Karen H
The agency made it an easy process. I liked the caregivers, they were good with my mom and very kind.
4.75 / 5John T
I would recommend Home Helpers because they're very friendly. The services are helpful because the caregiver gives me rides to doctors' appointments and the grocery store.
5 / 5Joseph K
I am pleased with who they sent. They gave him someone to talk to and companionship.
5 / 5Diane S
I like how prompt they are. They have helped the most by giving her excellent care.
5 / 5Floyd B
I like that they are very prompt and are willing to help me out with my walking requests. They help me with anything that I need.
4.5 / 5Nancy P
I'd recommend them more if the caregivers showed up. When they were able to show up it was nice, and they tried but the staffing made it difficult because there were no replacements.
4 / 5Barbara T
They can do more details and small things to make sure things are clean. They can also do the laundry because it's hard for me to go downstairs. I'm sure if I asked her, she would do it. I'm 91 and can't do a lot of things at home anymore and the lady came in and helped me. I appreciate it. It helps me a lot. It's very important and good for me. I'm not able to do it myself. This is a great help for me.
4 / 5Mary H
I like that they go out of their way to make sure that you're taken care of. My caregivers have helped the most with general housekeeping. They go above and beyond.
4.75 / 5Tracey H
I would recommend them because I like to support local business, and they were very responsive. The home care provider we have is a caring woman, but is not very interactive. My wife needs communication with others.
4 / 5Charles H
They help me get my eyes straight. They help me get out of my house.
4.5 / 5Bambi M
I like the flexibility. She makes sure I take my meds every day.
5 / 5Jan S
I like that my sister really likes them. They hit it off and get along really well. They are companions for her. They also go out for lunch and get her out of the house.
5 / 5James M
They make my bed and clean the room. They straightened up the room and did my laundry.
4.25 / 5Anonymous
They were very personable. They bathed her.
3.5 / 5Irene S
They consistently give good help, and the managers call me when the aides are not going to show up. They help me with my home care and my being able to bathe.
5 / 5Anonymous
I like that they are just very nice, easy to talk to, and arrange everything. They are just easy to talk to and are very accommodating for anything you need.
5 / 5Clyde B
I like the agency because they have good staff. The agency has good management and they communicate well.
5 / 5John T
I like this agency because they are very kind to their customers, and the owner drove me to my appointment one time. The nurses are very nice, and hard workers. The agency has done everything it can, they train their employees well and call to make sure you are happy.
5 / 5Anonymous
I like how I get the same person all the time. They help by getting someone new if someone cancels. I hate when they send people who cannot do stairs because my wash needs to be done.
3.75 / 5Rick K
We went through a standard of care and very few things were getting done. If I tried to go three times a week and do what I do daily, which is what I asked the caretakers to do, those things were not done. By clearing dishes in the sink, they could wash them or put them in the dishwasher.
2.5 / 5Kristen M
They could have improved on sending the same workers and making sure that they were consistent in the job they were supposed to do. Not letting the worker be on time and the amount of time they were supposed to do, that needed to be adjusted which they never do. It was mediocre. They could have done the job they were supposed to do. Do the actual hours they were supposed to do and not take calls.
0.5 / 5Patricia C
I liked that they were compassionate and understanding. They helped me the most by providing personal care.
5 / 5Floyd B
The people that I've had have all been very knowledgeable and do different things for me. They take care of some things for me.
4.5 / 5Joanne F
The aide helps me with anything I need done. It helps me very much.
4.5 / 5Becky S
I didn't like their billing. It was very confusing. The administrator was very nice though. I was with her all day, so I was happy to have them, but it was very expensive.
3.5 / 5Bambi M
I like that they get the job done. They help with house care and medication reminders.
5 / 5Darlynn C
They follow pretty closely the hours. The person giving me the care lives with me.
4.25 / 5Marilyn L
I like this agency because they seem to care. The caregiver does the things I can't do for me.
5 / 5Diane S
I like that the agency is prompt and gives a high level of care. The provider helps us by providing reliable care.
4.75 / 5John T
I would recommend them because they are very friendly, and their nurses are very nice. They have given me the same nurse every week.
5 / 5Steven Y
They do the job that they are supposed to do and take care of me. They help me to get back to being able to do things for myself.
5 / 5Anonymous
They make me feel comfortable in my own house. Brittani was new and absolutely amazing. It's made my life better.
4.75 / 5James C
I like that they provide the same services every week. They could continue the services that I had.
3.75 / 5Craig W
My aide lives close to me and we developed a relationship. They have been excellent.
5 / 5Shari P
The caregiver is so sweet and willing to do what whatever needs to be done. She takes her anywhere she needs to go.
5 / 5Charles H
I recommend them because the staff is amazing, and their administration is very efficient. The services are helpful to Charles because they allow him to be more independent in his own home.
5 / 5Deborah V
The agency gives good quality care. The agency has done well.
5 / 5Vera M
I like that they are reliable and do good work. They are very friendly. It's wonderful. I take care of everything for her.
5 / 5Joanne F
I like that the agency helps me do many things which relieve my stress. I like that the aide does my laundry because my son only does it when he wants.
4.5 / 5Fred H
Imprrove the quaity of personel. The general cleaning helps her out. They provide personal care and household duties.
3.75 / 5Barbara T
It is hard for me to care for my house, and everything is difficult for me. The agency helps me with everything that I need. I am 91 and have certain restrictions, and it is hard for me to do things like go up and down the stairs. I wouldn't be able to function without the caregivers.
4.75 / 5Bambi M
I like the freedom of choice. The caregivers help with cleaning and running errands.
5 / 5Lindsay W
They do a great job of being with me and helping me. They take me wherever I want to go and help me with my shopping.
4.5 / 5Patrice H
They have filled the position reliably for the last six years. They take a lot of stress off of me and give me peace of mind.
5 / 5Patricia R
I have recommended them to a couple of people. They're quick to respond to any changes that are going to take place. I look forward to her coming. I can't bend over, so she helps me a lot with that.
4.5 / 5Bambi M
They read my messages. They come out and talk to me.
5 / 5John T
I have had no problems with them. They are really helpful. If you have a problem they will solve it. It gives me someone to talk to twice a week. They help me get out of the house to the grocery store and to doctor appointments.
5 / 5Deborah R
I have had 2 caregivers, and I am happy with the caregiver. I couldn't do anything by myself, so the care is a big help.
4.75 / 5Margaret M
The assessment was professionally demonstrated to me. They were attentive, caring and concerned. I don't think I was clear about the requirements of the long term care insurance. The caregiver was great.
4.5 / 5Joseph K
The aides are wonderful. They provide good service which helps me to keep up the house.
5 / 5Anonymous
They are here on time and leave on time, for the most part they fill their time up adequately. Relieve me of the household obligations.
4.5 / 5Patricia C
I like that they are very dependable at Home Helpers. The services have helped me tremendously, they help me to clean and cook.
5 / 5Edward S
I just started, so I'm not sure how they run yet, but I do like how the billing is done. They have done what they said what they were going to do.
4.25 / 5Becky S
When caregivers would call off, there were replacements and when there were new caregivers, I needed to teach them everything about the care. The services allow me to sleep since it is overnight. The cost is discouragement.
3.25 / 5Marilyn L
They care about me. I need the help, I can't do cleaning and stuff like that without them.
5 / 5Vera M
They're a good company; they're very conscientious about the people they take care of. My mom's got the best help she can get.
5 / 5Jill H
Everybody has been very nice and cooperative, done what they were supposed to, and showed up. It has definitely helped.
4.75 / 5Beth F
We just love the caregiver they provided for us. They matched us with a great caregiver and they are very kind.
5 / 5Tom B
Recently, we've had three different people from them. We used to have one person who came regularly, but now we have 3 people and it confuses my mom. I think that it's been pretty good for her. She plays cards with her.
4 / 5Paul A
They're very helpful and we haven't had any issues. They'll do whatever I need them to do.
4.5 / 5Paul H
They work pretty well, and some days are better than others. Every time I order medicine or have a doctor's appointments, I need those days not screwed up. I look forward to it, and I like talking to the aides they help out.
4.25 / 5Tammy K
I would recommend them to some of my friends if they asked me. They don't need improving. I like that they are nice people and courteous. I like Wendy, the lady that runs it, I talk to her a lot and she is a really nice lady. I got a great aide that I really like and does a beautiful job of the things she does for me. She is a good person.
4.25 / 5Shari P
They are very good about responding; they call me if they have any issues. The services give us peace of mind. The client is 100% satisfied.
5 / 5Betty K
I like I know my helpers. I appreciate that they send me consistent helpers. I couldn't get along without her. They are more than a helper, they are caring.
4.5 / 5Lindsay W
The person takes me wherever I want to go! They help me get the things I need to get.
4.5 / 5Patrice H
I like the fact that they can have somebody here every day, six days a week. They are really reliable.
5 / 5Jan S
I just think they're a good company. It's helped her tremendously. She needed someone to be with, and she depended on them. She's happier when they're there with her.
5 / 5Jill H
I like the worker. They help me put cream on. The caregivers help with laundry and dishes.
4.75 / 5Diane G
Some of the caregivers are really stupid. They let me know what is going on and covering. My caregiver that I was matched with is really good. She respects my house and asks to use the bathroom. She will get me anything I need and do any kind of work I want. She does it with no complaining.
4.25 / 5David G
I'm not sure how they could improve. My quality of life is better.
4.25 / 5Irene S
They kept changing things up on me and when I tried to adjust my schedule a few times, they told me they were going to cancel me. I had to tell my caregivers exactly what to do, which was frustrating.
1.5 / 5Teri C
Their caregivers are very kind. It allows me to still work. I couldn't do that if I needed to take care of mom.
5 / 5Jinge J
I always recommend Home Helpers, and I wouldn't choose another company. It is difficult to find caregivers, even at the last minute when someone can't show up.
4.5 / 5Vera M
I like that I am able to work for the agency and care for my mom. I like that the agency pays me.
5 / 5Marilyn L
They care about you and try to help you as best they can. They work with you and listen to your needs.
5 / 5Shirley S
We have and anyone that asks, I always tell them to talk to Shelly because she knows more about it. She's very good and sees me at least 6 days of the week.
5 / 5Teresa F
They are all-around good people. They work with us and send me decent people.
5 / 5Mary H
They go out of their way to make sure the clients have the help they need. I couldn't do it without their services.
5 / 5Anonymous
They don't check on us or reach out when they're supposed to. They help me with all kinds of things.
4.25 / 5Betty K
The caregivers are always on time. The agency will send someone else if the other person can't make it. The agency makes a whole difference in the world to help me.
5 / 5Sarena T
My caregiver is prompt, and she runs my errands for me. The caregiver is there with me and that is helpful.
5 / 5Doris S
The girls are really intelligent. I like them all. They help me be able to grocery shop.
5 / 5Anonymous
I liked that they were good company and did their work also. They would cook me meals sometimes.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.