
Home Helpers
Home Helpers
24-7 Direct Link monitoring service, free with 30 hours of caregiving service weekly
P.O. Box 264, Barberton, OH, 44203 44203 44215 44216 44217 44230 44270 44273 44276 44281 44301 44306 44312 44314 44319 44320 44614 44618 44645 44666 44667 44677 44685 44691
Phone: 330.745.9295
Address: P.O. Box 264, Barberton, OH, 44203
Zip Code: 44203
City: Barberton
State: OH
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2025, 2024, 2023, 2022, 2018, 2017, 2016
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
Agency Rating
Anonymous
I would want them to improve on the caregivers because sometimes the caregivers sit around and do anything. The agency could make my life easier by sending me aids that do not sit around the home.
3.5 / 5Stanley F
I am able to be his caregiver. They are attentive, friendly, and knowledgeable. He wouldn't be able to live in his home without a caregiver.
5 / 5Anonymous
They are very easy to work with. Just being there to help him whenever he needs it is a big impact.
5 / 5Carla A
I like the polite staff that I've met so far. They help me to do the things I am unable to do.
4.25 / 5Randy V
Their communication has improved. They provide care.
4.75 / 5Delores H
They are consistent, friendly and professional. They give me time to work without taking care of my mom.
4.75 / 5Nancy C
We like the communication from the office. They always try to go above and beyond. If I need a break, they are always able to help me.
5 / 5James H
The type of care they give. They give excellent care. They are there if you need them. If I need them, I can call them.
4.75 / 5Catalina L
Very helpful when it comes to my showers. It is nice to have someone around to talk to.
4 / 5Paul "Les" B
They found someone else for us right away after the first girl didn't show up. Our caregiver is perfect. She helps him get ready for church.
5 / 5Harry M
They have done a good job, and they are very helpful. They provide me with the things I need done adequately.
4.25 / 5Carol H
I like the aide that they gave me and the other people who filled in. I like that they have back up caregivers.
5 / 5Anonymous
They are very helpful and always ask if there's anything they can do above and beyond what I've asked them to do. I'm limited in my movement, and she helps me with anything I need. I can't bend over or sideways.
4.75 / 5John S
I like that they do exactly what they are trained to do to help me out. They help me and work with me to make sure my blood pressure is stabilized.
5 / 5Edna M
One thing the agency could do better is to follow up more. The agency replaced the caregiver I did have and I did not really like them.
2.5 / 5Lisa S
I would recommend them because they are reliable. The provider has staffed good aides.
4.75 / 5Janice M
I am very satisfied with home helpers, they have been good to me. I can't imagine having anybody here to help me, I wouldn't be able to do it.
4.5 / 5Fannie T
I like my aide. It has been a big help.
5 / 5Jo Ann J
They are very fast and understanding. He helps me put my socks and shoes on and takes me to my doctor's appointment.
5 / 5Debanne D
We had two different ones, and they didn't want to do anything, they had no value at all, and they are on the phone a lot. I wouldn't recommend it to anybody.
1.25 / 5Phyllis D
I like that they provide me with great care. They've helped the most with my everyday life.
4.75 / 5Carla A
They show up and they are nice people to work with. It would be nice if I could get more hours.
4.25 / 5Franklin W
My caregiver does a lot for me, and the agency is really good. The caregiver helps me do things and does what I tell her to do.
5 / 5Anonymous
I would recommend them more if they would learn to call me and let me know when my caregiver isn't coming. They could also let me know ahead of time if they found a fill in. My aide helps me with everything, and whatever I need. She gets things done.
4.5 / 5George S
They have been very helpful to us, and we like our caregivers. We need help just with babysitting Dad, but she helps around the house with cleaning and anything else my dad needs.
4.75 / 5Martha R
They are very easy to communicate with and respect us. They showed up on time and the staff has been consistent.
5 / 5Carol F
They are good and make sure I am getting the care I need. The staff is polite and addresses my needs. I am not able to do things on my own. If I wouldn't have the aide I would not have a good quality of life.
4.75 / 5Anonymous
I am not sure what the agency needs to improve on. I like that they're consistent and they come. I am not sure how my caregivers could have a greater impact. It's very important because I get to my appointments and where I need to go.
4 / 5Nancy J
I have seen how good and helpful they are. It helps me get things done and they do what I can't.
4.75 / 5Karin S
I like that they get the job done. I like that they help her get some exercise, thats important.
4.75 / 5Valerie S
I like that they were consistent, reliable, the age of the caregivers was nice, they were polite, and helpful. They were able to respond quickly in getting somebody lined up and they were here when they were supposed to be.
4.75 / 5Lisa S
I like that I can depend on them. They have good communication with me.
4.75 / 5Barbara O
They don't seem like they pitched in, like they're willing to go above and beyond. They did a lot of laundry, but they didn't empty the drier. They wiped up the floor with just a Kleenex. I had surgery, and they were here to help me after. I won't need them for my daily life. They did what they needed to do.
3.25 / 5Sheila H
I like that they are satisfactory and come on time. I like that the caregiver can go shopping for me.
5 / 5Roland O
Call them, they are the best. They are excellent. They have given me peace of mind.
5 / 5Melody P
They send someone to keep you company and clean the house. She's friendly.
4.5 / 5Jo Ann J
They could have better communication. My experience was very harmful because of Medicare fraud.
0.75 / 5Anonymous
One caregiver stole a lot of stuff from me. She doesn't dust.
3 / 5Anonymous
They are efficient. They bring a very uplifting spirit.
4.5 / 5Bernadine D
They are efficient in notifying me of any changes. They have been there when I need them for doctor appointments, and taking me to the store when needed.
5 / 5Janice M
I would recommend them because they are very available when I call. The agency has seen to it that I'm well cared for to make my experience positive.
4.75 / 5Don & Patsy R
The person we have now is a good mix for my husband. I like that she assists my husband with showering. I like that they will ask if I need anything else. I like that they have assisted my husband with what he needs help with.
4.5 / 5George S
I like that they're reliable and if someone calls off, they send someone out. I really need them for specific purposes, and they do good at what I need them to do.
4.5 / 5Teresa M
I would suggest to the case managers to get the care they need. They are really good.
5 / 5Cheryl L
I would recommend this agency because Patty is a good helper. It's so nice having Patty here to make our experience positive.
4.5 / 5Tracie S
The help is good when they show up. Except for the caregivers in the beginning the rest have been good so far.
4.75 / 5Carol F
They are awesome. They are always on top of things. I am not able to do things on my own. I broke my leg and have had a knee replacement.
4.5 / 5Sarah S
The agency is great at communication and the aid we have is fantastic. I don't have to worry about what my mom is getting into too. Her caregiver makes sure she is well-fed and nurtured.
4.75 / 5Jane B
I think she does everything she can for me. She does anything I want to do and she's there. I see Brenda the nurse every 60 days because she checks on my health.
5 / 5Richard J
They were professional, and it was a good experience. They were friendly and helpful. They helped me with a lot. They did a good job.
4.5 / 5Anonymous
The agency will move my person and tell me they will get someone else, but they never do. It would be easier if I didn't have to adjust to a new person.
3.5 / 5Helen D
I like how they care and take care of me. They help with physical and occupational therapy.
4.75 / 5Jack Z
I would recommend them because of the help I as able to get through them. I appreciate the girl they sent me. I appreciate what she does to make my experience positive.
5 / 5Fannie T
The agency is good about letting you know what is going on. They are good with communication. The caregivers will get me what I need, the caregiver will go to the drugstore for me.
4.25 / 5Edward W
They are reliable. They help me get to where I need to go.
5 / 5Vicki R
I like that they are on time and they help me. I like that the services provided are able to help me.
4.75 / 5June A
They could show up. They were good when they were here. They were very polite and cheerful.
2.5 / 5Lucy D
The employee that comes to the house is compassionate. She does excellent with my mother, she talks to her.
5 / 5Bernadine D
I am satisfied with my home helper. My home helper is very efficient in helping me.
4.5 / 5Irene & Ray D
They were very organized, and it was easy to get a hold of the scheduler. The lady was here on time so far, and she was really good. We were anticipating her arrival again.
4.5 / 5Carol H
I like my caregiver assigned. My caregiver helps with everything.
5 / 5Louella M
They support you and the people are good. The experience has allowed us to do things outside of the home while Louella has care.
4.5 / 5Clara W
The caregivers took forever to do certain tasks. It helped for her to have the services in general.
3.75 / 5Tracie S
I like that they send someone, and they are good to work with when we need to make changes. Overall, it has been a good experience. The caregivers bathe me and change me. They help me with my hair and change my bed. They help me get into my wheelchair. They help take care of me.
5 / 5Carol H
I like how the agency sends me people that are a good fit. The agency has sent me really good people.
5 / 5Phyllis D
I like that they are able to help me in my everyday doings. The training makes it easier to get things done.
4.25 / 5George S
They are very helpful and the people we have had so far are awesome. They have helped me take care of my dad and around the house.
5 / 5Pam C
Their aides are fantastic and very nice to me. I get cleaned up every day, and it is enjoyable to have someone care for me.
4.75 / 5George S
The ability to provide the service at the time that I want it. They provide replacements when someone could not make it, so I can schedule my day.
4.5 / 5Cheryl L
They're very nice, pleasant, and helpful. They just lightened the load for us.
5 / 5Mary M
I would recommend them because the ease of working with them when we have to make change, as well as the way they really care about their service. My mom has dementia and if I don't get breaks, it's harder on her, and myself.
5 / 5Anonymous
I like the way they try to accommodate me. They give me the caregiver I need.
4.5 / 5Shawn F
The workers are polite, kind, and generous. The agency helps me with everything. My life has improved.
5 / 5Thaddaeus W
My caregiver is dedicated to her job and good at it. They help me a lot around the house.
5 / 5Anonymous
They could have better communication. They have someone here that can help me do the basics like getting dressed and getting out of bed.
4 / 5Carla A
I don't have any complaints. The person I have is here on time and she is responsible. They are helpful. I have trouble getting around, and they help me with that. You don't get communication from the office as much as I think we need.
4.25 / 5Joseph H
I would like to see the help they give improve. They can get my medicine ready for me.
3 / 5Cheryl L
We are just happy with Patty coming in. They sent us a caregiver that does a lot.
5 / 5Geraldine C
I love the caregiver. I don't have to be there every hour, every day.
4.75 / 5Linda G
I like that they're friendly, helpful, pleasant, and efficient. It's helpful. My caregivers have helped me the most just by being present, helping me with lunch, and doing things for me that I am not able to do.
4.5 / 5Stanley F
The office staff responds quickly to any concerns you may have. The service is a big part of our daily life. They provide a home health aide for him.
4.75 / 5Barbara M
They could do more work that they're asked to do. I need more help instead of just two days a week.
3 / 5Sally D
They take their time with you. They put me at ease. They don't push me. I like my caregiver.
5 / 5Janet R
I like both the office staff and the caregivers that work there. I appreciate how they stay in communication with me when updating me about if my aide will be late. Without them, I wouldn't be able to do many of these things.
4.5 / 5Harold W
They could have better communication. I really like the caregiver. She does an outstanding job and everything we ask her to do.
4.25 / 5Anonymous
They are reliable. They are reliable.
4 / 5Phyllis N
They took forever to send someone out the first time while my initial caregiver was getting hired and oriented. I have gone through many aides, but I really like the one I have.
2.75 / 5Janet R
If they can improve communication between residents and the office. They have increased my hours and it has had a positive impact.
4.5 / 5Margaret N
They are very friendly and easy to work with. The girl they sent me is fantastic.
5 / 5Ida N
Home Helpers do what they are supposed to do. The staff is very nice. They clean the way I would like it done.
5 / 5Phyllis N
I am happy with the services that are provide for me. I like that I can get the services that I need for the things I can't do myself.
4.5 / 5Randy V
They have improved on communication. They provide help with day to day living.
4.75 / 5Thomas D
They keep me informed. They help him bathe.
4 / 5Stanley F
I like that they're very attentive, always available, and always inquiring if he needs anything. They've helped me by being a reliable source of information and help.
5 / 5Anonymous
It's still too early in the process to know if I would recommend them or not. I haven't had them for that long. It's just too early on so far to say they've had a big impact so far.
3.25 / 5Carla A
I would recommend this agency because of Jennifer. She is so knowledgeable, and she gives me different ideas on what I could try. It makes my days go better. I have no suggestions for improvement, but I'd like to leave my rating the same.
4.25 / 5Janet R
They really care about their patient. They try to get the nurse aide and the patient to bond.
4.75 / 5Pamela G
I had a little issue with communication when we first got started. Overall, the people that they had come out were wonderful. They were helpful, they seem to care about us.
4.75 / 5Janet K
I like that they make things convenient. She can be on a consistent basis and help me with things I need help with most.
4.5 / 5Sandra S
I like that they always answer my questions. I like that they are always friendly. We need someone in the day here because my brother could not do this without them. I like that they are always accommodating.
5 / 5Bobette & Jerry J
They are great at providing us with services, and they are always there for us They would come in and take over and provide us with care. They help my husband with dressing and cleaning.
5 / 5Sheila H
I would recommend them because they are very attentive. The agency has allowed my daughter to help me and choose her.
4.75 / 5Mary Ann F
They are very consistent. For how much they cost I would like more active support from them.
4.25 / 5Carolyn T
There is somebody in the office all the time. It's one hundred percent better than not having help.
4.5 / 5William (Bill) K
I recommend it because if anyone needs help this is the only lifeline that I have. The most helpful has been helping with the laundry and dishes.
4.5 / 5Donna I
I like that the caregivers do what I need and can talk with me. They have had a positive impact on my life.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.