
Home Care Matters
Home Care Matters
A Georgia licensed Personal Care Agency that provides (Hospice-Centered) Personal Care. Home Care Matters is committed to your care; we are obsessed with service and your complete satisfaction. We help keep you safe and independent at home by taking care of what MATTERS?You!
5609 Main St, Suite B, Flowery Branch, GA, 30542 30004 30005 30009 30011 30017 30019 30022 30023 30024 30026 30029 30032 30033 30034 30040 30041 30042 30043 30044 30045 30046 30047 30048 30049 30071 30077 30085 30091 30092 30093 30095 30096 30097 30098 30099 30107 30328 30329 30338 30339 30340 30342 30346 30350 30355 30356 30360 30366 30501 30502 30503 30504 30507 30515 30517 30518 30519 30527 30533 30542 30543 30548 30549 30554 30564 30565 30566 30597 30620 30666 30680
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Long-Term Care Insurance
2025, 2024

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2022, 2016, 2015
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2024, 2023, 2022, 2021, 2020, 2018
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Anonymous
I've already recommended them. They get on the ball and they're responsive. I think they're doing a good job.
4.5 / 5Tyrus B
The managers call back and always provide feedback when I call and the CNAs are real nice and efficient nurses. We get her up in the wheelchair and that helps a lot for her wellbeing.
4.75 / 5Nicole M
I like the service that we receive and the promptness of care. They do everything that she can't like cooking, cleaning, and offer companionship.
5 / 5Thomas A
They have been very responsive to our needs and doing exactly what Whitney needs. Being responsive to her needs is a big deal.
5 / 5Nicole M
The caregivers do good work. The office is good. They do her daily things. They assist with walking.
4.75 / 5Bill N
I like that they have good service because we were able to get the same girl for both days. Mom really enjoyed the help and the company.
4.5 / 5Thomas A
I like that they seem to be able to provide the same caregiver consistently. That means a lot. Having consistent extra care and companionship has been the most helpful part of the service.
5 / 5Mark M
They seem to be prompted and dependable. The services are getting better every day.
4.75 / 5Thomas A
I like Home Care Matters because they are very responsible I like that they send out eh same person every time. That is important to us. The whole experience has been positive and they have good communication.
4.75 / 5Carolee W
I liked the quality of the service. When went to doctor's appointments that were very important, they did a great job with that.
4.5 / 5Anonymous
I would recommend them because of their professional approach to looking after him. They have made it a positive experience by just being with him.
4.75 / 5Nicole M
I've had some concerns, we like the people we have they're good, we just get too many people. The impact has been good.
4.5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.