Agency Logo

Home Care Assistance – Des Moines, IA

Home Care Assistance – Des Moines, IA

We are committed to providing the highest quality home care, companionship & support to older adults. Our rigorous caregiver hiring process ensures that our clients are in the hands of the most reliable, high caliber professional caregivers in the home care industry. We look forward to helping you and your loved one enjoy a higher quality of life.

3706 Ingersoll Ave, Suite 2, Des Moines, IA, 50312 50312

  • Alzheimer's Care
  • Companion Care
  • Housekeeping
  • Dress & Grooming
  • Laundry
  • Incontinence Care
  • Bathing
  • Mobility Assistance
  • Medication Reminders
  • Respite Care
  • 24-Hour Care
  • Eating Assistance
  • Transfer to/from Bed
  • Exercise Assistance
  • Safety Supervision
  • Transportation
  • Hospital Discharge Assistance
  • Prescription Pick-Up
  • Doctor Visit Companionship
  • Grocery/Errand Assistance
  • Hospice Support
  • Cash
  • CreditCard
  • Check
  • Veteran's Assistance
  • Workers' Compensation Insurance
  • Long-Term Care Insurance
  • Other Options

2025, 2021

Best of Home Care

Leader in Experience

(Formerly Leader in Excellence)

Awarded for superior client & caregiver satisfaction ratings.

2025, 2021, 2019

Best of Home Care

Provider of Choice

Awarded for outstanding client satisfaction ratings.

2025, 2024, 2022, 2021, 2020, 2019

Best of Home Care

Employer of Choice

Awarded for outstanding caregiver satisfaction ratings.

Agency Rating

  • Nicoe VA H

    I like the girls who come out. The girls improve after being here for a while.

  • Ralph VA J

    I would recommend them because they have good honest people that actually come in and do the work to help you. I was so stressed before trying to do everything myself, and it's been awesome.

  • Robert VA S

    I would recommend them because I like that my caregiver does what I ask her to do. I only have them one day a week, but they do a good job for that one day and are helpful. I look forward to them coming and would have to do everything myself if I didn't have them.

  • Charles S

    They do the work and their reliable. They do a lot of work around the house which is good since I can't do it.

  • Carol R

    I like the people that work there and the staff communication. The girls we have had over the year, have been good and helped a lot when somebody comes in, they take care of him so that I can go shopping.

  • Walter "Barry" VA C

    The lady that comes to my house is great. It is great that we don't have to do the cleaning.

  • Irvin VA H

    They're professional. They're efficient. It doesn't have an impact on my life.

  • Alvin VA F

    The care is consistent, and the people show up. It's a huge boost and helps me be able to do what I need to do.

  • Theodore S

    I like the way they operate and look out for us. They cleaned for me, and they came to get my medicine together.

  • Donald VA L

    They take care of me. They are doing what they are supposed to do. My house is clean, but I guess that is clean.

  • Norman VA K

    We get a lot of new people, and they are almost always there. They feed him his meals, but I can't get anyone on the weekends.

  • Richard L

    They are pretty good communication but maybe just better communication overall. There was no major impact. It allowed me not to do that daily dressing changes. It helped us out with the level of care.

  • Anonymous

    They are all nice people and good. They are always there when I need them.

  • Richard H

    The communication could have been better. He enjoyed it and appreciated them coming in and helping clean the house. The twice-weekly person who would help him shower and clean was amazing.

  • Patrick C

    They meet our needs. They let us know if someone can't come and they always find a substitute.

  • Ron PP O

    They were very good. He is just stubborn I guess, even if he knows he needs it.

  • Christal F

    I like that they're very dependable and are here when they say they will be. They do what they're supposed to do when they're here. The nurse comes out promptly and according to my schedule. Phil feels real comfortable with them.

  • Anonymous

    They could be more on time. Sometimes they come in later than the agreed upon time. They have been responsive when I have needed more services and when I let them know that someone hasn't shown up.

  • Danny "Dan" VA W

    They are very thorough. Everything is done the way I like it done. It relieves a lot of pressure for me. I've had recent back surgery.

  • Todd L

    I would like them to do the best they can to keep a regular staff member there. They could have a consistent caregiver.

  • John H

    The response was fast. They did what I asked.

  • Donald VA U

    They come and are here on time, and then they do their job. Most of the time it's good, but there is the occasional misstep. They clean my kitchen and vacuum and they dust. I can't do it and he can't do it.

  • Clyde M

    They help me a lot. Having someone here allows me to do other things that need to be done. I am able to leave and get things done.

  • Michael VA F

    I like their willingness to make changes for me and not be afraid to make changes to me. The agency has made my experience positive by cleaning the house really well, which frees up my wife and takes the stress off of her, which takes the stress off of me.

  • Robert C

    My wife loves the caregiver, they get along good. She's likes it and loves Suzanne, she's so kind and sweet to her.

  • David M

    They keep you informed about scheduling changes. Like I said, they keep you informed, and all their people have been very nice and very caring.

  • Nelson A

    I like that they recommended good people and she is always on time. The caregiver does a really good job.

  • Anonymous

    They are very professional and they are on time. So far, it has been very helpful.

  • Jerry VA A

    I would recommend them because they are friendly and on time. They seem to care. They have made a great impact on my life because they really care about me and treat me well.

  • James "Jim" VA L

    I would recommend them because they are very easy to work with and to get a hold of. The agency has made my experience positive because when they are here, I feel like I can leave, and get a break.

  • Brian D

    I like the availability of the caregivers and the amount of time that she's able to be through on time. They come there early and help her get dressed. It helps start her day off better.

  • David G

    I like that he doesn't have to go to the doctor. They come to him. We appreciate that we don't have to be with him every day.

  • Gregory VA H

    I would mention that they are dependable. A lot of other companies aren't. These guys are dependable. They are trying. It's not the best. But they are trying and it's not their fault mostly.

  • Orval K

    The caregiver comes regularly when we need her. She is on time and very regular.

  • Donald VA N

    I like the effort that they put in to take care of us. They have split the days that they come to our house. Instead of once a week, they come twice, and it accommodates us, and our needs.

  • Louis VA E

    They do a good job for me. They do the things that I'm not capable of doing myself.

  • Maurice VA T

    I haven't had any issues with his agency before. The agency has done everything well to ensure my wellbeing.

  • Karen W

    They've been able to give us a substitute. It allows me to have some freedom and to do some things.

  • Robert "Bob" VA J

    I would like to see it improved by having nursing staff available aside from having the caregiver. There is nothing more, the caregiver comes out and does what I ask them to do that is within their job description. She does a wonderful job, and she is independent. She assists me with everything I need assistance with. She has never done anything I haven't asked for.

  • Ashley O

    I like that they support their staff very well. I like that it made it possible for me to keep him home a whole extra year.

  • Lucius "Butch" VA B

    I would like to see them improve at cleaning my house. She is supposed to do clean my house, but she just drives me to Walmart. I would like her to help more around the house.

  • Ernest H

    I think I would want a more mature person here from them, that would make me want to recommend them more. They still did their job. All of their caregivers were very personable and understanding, which was helpful. They also were good companionship. It was a good experience overall, but I'm not used to having people here.