Help & Care – In Home Services
Help & Care – In Home Services
Help & Care, LLC is A+ Certified by the Home Care Standards Bureau. Our mission is to ensure an improved quality of life for our elderly clients and their families by providing dependable and affordable quality home care. We are committed to our home care services, be it a hospital-to-home transition, 24-hour home care, or help at home occasionally
14417 Big Basin Way, Suite B, Saratoga, CA, 95070 94020 94022 94023 94024 94025 94026 94027 94028 94039 94040 94041 94042 94043 94061 94062 94085 94086 94087 94088 94089 94301 94302 94303 94304 94305 94306 94309 95002 95008 95013 95014 95015 95020 95030 95032 95033 95035 95037 95046 95050 95051 95054 95070 95101 95103 95106 95108 95109 95110 95111 95112 95113 95115 95116 95117 95118 95119 95120 95121 95122 95123 95124 95125 95126 95127 95128 95129 95130 95131 95132 95133 95134 95135 95136 95138 95139 95140 95141 95148 95150 95151 95152 95153 95154 95155 95156 95157 95158 95160 95161 95164 95170 95172 95173 95190 95191 95192 95193 95194 95196
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Cash
- CreditCard
- Check
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2022, 2021, 2020, 2017, 2016
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2022, 2021, 2020, 2017, 2016
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
