Cheryle M

Overall they are real good. They help me out a lot.

Nancy P

They were nice and caring people. It was invaluable. Their help was the most impactful.

David D

They are very good at what they do. They are doing the best they can. I really appreciate what they do.

Jacqueline P

The caregivers helped me feel comfortable with my bath. It was a blessing. I'm used to showering every day. When I used them, they were able to help me with my hygiene.

Jim R

Our caregiver works quietly. She is logical in how she goes about things.

Jacob H

We've used them before and were satisfied with them. They have been great getting him ready for the day.

Anonymous

The people they send have a hard time getting to where we are; they do not have anyone close. I have not had any problems, but do not have anyone to do any actual patient care. We can only find outside work for them to do. There are a couple that do good inside. There is no actual provider to the patient.

Rita N

I like that the agency follows up, they are compassionate, and they all seem responsible and professional. The agency has given me back my confidence and can follow through with OT and PT.

Donna P

They would send a supervisor or another back up when someone called in. They helped mop the floor and with the dishes.

Pat R

I would recommend them because they had the hours that I needed. They were very helpful, and they did what they needed to do to make my experience positive.

Marcia H

The provider took away my person that was with me for 2 years, and I am not struggling terribly. They are a big help.

Jean V

I like that the agency does what they have to do. We are very happy with the exercises.

Joseph T

I like the caregiver that they have sent to me now. They have some nice and understanding caregivers.

Ronald O

The caregivers are always here on time. Stephanie, the lady that takes care of me, is good at what she does and very personable. My caregiver does what she does, and I have my time here and we kind of just leave each other alone. It doesn't bother me at all.

Anonymous

The agency has competent caregivers, and they have been very flexible in designing the schedule for me and my husband. The agency has competent caregivers, they are responsive 24/7.

Keith S

We like that the gal we have is prompt and efficient and always wants to do more. I am currently in recovery from surgery and it has been fabulous.

Anonymous

I like the girl that is working with my mom. She is really caring. They get my mom out of bed and they get her breakfast.

Joyce D

They not only care for their clients but also for their employees. The caregiver is able to help clean and do things that are hard for me.

Ronald C

The caregivers have been helpful and kind. I like not having to worry about my dad falling down.

Marietta "Mary" L

I like that they are so reliable and the girls are very friendly. I like that they have been able to go in and care for my grandmother so I can work.

Delbert P

I like that the agency came to my home, and you can't beat them, all of them were great and did what they needed to do to help him. As soon as the caregivers walked in the house, they were on top of it and got things done.

Frank F

They are pretty consistent with the communication, and we love our caregiver. He loves her, it gives him socialization.

Stan F

I needed help to take care of my husband, and that's what the agency did. It helps just having the caregivers here with him in case of an emergency.

Edward C

I wish I could put a 15/10. There were some that were amazing and some not the greatest. They would make him food.

Catherine (Cathy) L

I owe them a Google review. Dawn the care coordinator went above and beyond. It positively impacted my grandmother and made it easier for the family caregivers not in town.

Avelyn L

I would recommend them because we haven't had a problem so far. It has given me relief since I don't have to worry. Someone is always there to care for her.

Georgia P

They are friendly and concerned. They are just doing housekeeping every two weeks, so it doesn't affect me a lot.

Ronald O

I get the help I need from them. They do my laundry, mop the floor, and clean up the bathroom.

David D

I like the convenience. It greatly improves me saves from doing it myself. It helps him be able to stay at home.

Elizabeth T

The aides really took care of my mom. They were only there for a week; they helped my mom and cleaned the house.

Gloria A

Everything so far is going well. The caregivers are very good with my mom. Having the services gives me peace of mind knowing my mom is not alone when I am at work.

Sandra G

They charge a lot of money for the quality of care provided. They keep her engaged. They go on walks, play games, and spend time with her.

Tom K

They are a responsible company, and prices are good. The communication with them.

Irene F

If they are unable to have someone come, they let me know ahead of time. They always show up on time and provide good, quality people.

Edward K

The personnel that are working with my husband are excellent. With my husband, she takes care of him by bathing him, feeding him and talks to him. And other agencies didn't.

Frank R

I like that they are there when they say they will be and they have been very prompt as well. They have helped a lot with just giving me choices with the services that they can provide for me.

Ronald O

I would recommend it because they have good care. It is relaxing. It has been helpful because I can't go to the basement due to being in a wheelchair.

Edith (Jane) S

I like that the girls will do what I ask them to do, and they ask questions as well. They have helped the most with finding me a replacement caregiver if my regular one can't come.

Ruthann M

They are very good about getting back with me and answering my calls. I think they could get better help and more educated people that want to care and do for the client.

Anonymous

I like their scheduling, and Ashley does a great job of scheduling and too many call-offs. There's too much inconsistency amongst the caregivers.

Keith S

They are on the ball and have good service. I'm well pleased with her, and she helps a lot. It makes it a lot easier for me.

Dale C

I like the personalized care. The people are very personable and professional. The nurse always checks in on a regular basis, and my caregiver is very good and very professional.

Michelina A

We've had a struggle with the consistency in people following the chart that we have for them. They can just do more of what we want them to do, but I also know they can be a struggle.

Karen P

I like that they do a good job with what we need. They have helped the most by allowing me to leave the house while the provider is there.

Henry A

I like that the gentlemen that he had did a good job. They do everything that is needed.

Harold B

I like that they are good people. The provider has helped get along very well with the user's help.

Stephen N

They are very thorough and on time, and they are happy to answer questions. They have helped with transportation and give my dad someone to talk to.

Michael O

I like the people with the agency, as they have been very patient, professional, and attentive. I have no car and have only been here 8 months. I could not get around by myself, and now I can call them about when my appointment is so they can take me.

Thomas B

I appreciate the communication from this agency. They are doing a good job with what they're dealing with. He can be very argumentative and lazy and not want to do much. Now that we've changed the times, it seems to be easier.

Kelly W

I like that this agency's bosses showed up and introduced me to the caregiver. The agency has made my experience positive with the people they send me.

Joyce D

They're good about scheduling and trying to get screening for their employees. They try to send good employees out, and I know they maintain contact with the employees and clients.

Lawrence D

They always call and tell me in advance when they're not coming. They're supportive and prompt. Whatever they do, they let us know. I really like them.

Lorine K

I like that they are all so kind. They don't talk down to you and treat you like a child. They are very efficient.

Ruthann G

I like that they are very efficient. They are very prompt. I am very impressed with this company. I can be very critical, and I was very comfortable with them. The representatives were very good directly from the assessment.

David and Barbara M

The agency has provided great care. They have shown up for me.

Robert M

They need to improve on their communication and scheduling. They were great at helping my father with his showers.

Ronald O

I like that the caregivers are nice people I like that anything I ask, the caregiver can do.

Kyle O

I would recommend them because they were all very nice. The agency took care of us to make our experience positive.

Shirley C

I like the flexibility of the agency. I only see them 2–3 times a week. The caregivers show me care and concern.

Doris P

There were a couple of ladies that came in and did not do much. They would help her shower and then sat on the couch. They could have taken initiative to do more. There were different caregivers throughout the week and she did not like that.

Rosalie C

I would recommend them because they are on time and do their job well. The agency has called whenever there is an issue to make my experience positive.

David D

The agency is attentive to all of our needs. The caregivers keep on him about taking his medications.

Tom L

I like the caregiver they sent. The caregivers come and shower my husband once a week, which helps me a lot.

Richard H

I've had an excellent caregiver from first light, she left to change positions. We got a caregiver now that is working half of the week, and it's real good. I have another one who is too young. The service is all-inclusive and takes the afternoon. I want a girl all week. Terra is excellent.

Stephen S

Sometimes people did not show up and they wouldn't let me know until later. Most of the people with him spent time on their phone.

Clarence P

I would recommend them because they are a good agency. These services have just been great and the caregivers do everything I ask them to do.

Doris V

The agency has worked with me and has provided good care. The agency has worked on me to get a really good person, and they have a good relationship. I have needed to move times around because of doctor's visits, and they have accommodated all of this.

Dale C

The people are friendly and professional. They are caring, and they really work to provide caregiver that are appropriate to whatever your case is. They call and check in every once in a while.

Anonymous

I like the agency's dependability and they do good work. The caregivers help me with grocery shopping and preparing meals.

Stephanie A

I just need extra help with the shower, and they are great with that. They will help with the shower and cook.

Juliana L

The agency is very prompt and very good. The caregivers came and helped me in the morning for an hour with my wife.

Leroy C

They are easy to work with. Showing up on time has helped a lot.

George G

They were easy to set things up with. I knew that somebody was going to be here and he was safe.

Gene H

The agency provides good service. The provider helps us out.

Alexander B

I like that the gals are all wonderful. They are caring and thorough. They give really good care and are wonderful, he gets everything he needs.

James H

I already have! They take such good care of you. Dante helps my husband walk to the kitchen. They are dependable, nice, and caring.

John B

Once I got someone steady, I was happy with them. The nurses that come are really nice.

MaryLou B

I like the flexibility of caregivers to meet our needs. The current caregivers that we receive are nice, caring, and helpful. The more assertive the caregiver is, the more helpful they are. General housekeeping is one of the main reasons that the caregivers come and help.

William T

We like that they provide a very consistent care. The agency has good communication.

Albert G

They could show up on time and stay as scheduled. They could put in the regular amount of time. I'm supposed to get 6 hours and I only get 2 to 3 hours. They could give me a sponge bath.

Helen G

They have availability. They go out of their way to meet our needs. They are extremely friendly.

William S

They did everything that needed to be done. They helped him clean things, that helped work with him on personal hygiene and food.

Michele S

I like the front office, and they are very organized. They were committed to finding good matches for her.

Bradley C

They do my laundry and personal care. They are kind and go above and beyond to help me with phone calls.

Paul K

I like the caregivers they hire. It helps me get my meals and helps me around because I'm not able to walk.

Anonymous

I like that they're polite and caring, they care about you. The most helpful part about their service is their consideration.

Jim R

We can trust Tony, the caregiver. They periodically do check-ups.

Susan F

I like the caregiver that we have. I can rely on them even if my caregiver is not available, they find someone to cover. I don't need to worry about mom being taken care of.

Maggie M

It was a short-lived service, and the three times we saw someone there, things were fine. It wasn't the provider's problem; it was the patient's issue. She didn't want the help.

David D

Most of their aides are very good and seem dedicated. They can be more consistent with the aides that are coming to help.

Roosevelt T

They are very good. If they do what they're supposed to do, I'm not hard on people.

Dominic P

I like that they are responsive. We have had to change the schedule quite a bit. They are just really good caregivers.

John K

They don't have aide scheduled on Sundays. I like that I don't have to tell them every day what needs to be done.

Frank H

The office staff is amazing, and his regular caregiver is amazing. They are prompt and courteous.

Margaret K

They are doing whatever I ask them to do. The caregiver works well with me.

Elizabeth P

They are responsive to changes. They are very responsive when we have schedule changes.

Anonymous

I like my caregiver. She does things around the house that I can't do.

David D

If you need anything, they are right there. If I need anything, they get it.

Brenda M

The people that come out to your house are very polite. I feel good about myself, and they keep coming out and don't give me a deadline.

Millicent C

We are very pleased with the services. I like the caregivers we received; they have done an excellent job of caring for Millicent. The care has made quite a difference. They have made the experience positive by the overall responsiveness and sending out the caregivers that we prefer.

Charles K

I like that they treat me very well. Well, they take care of me.

Robert R

I like that they sent great workers for me. I can't complain. They have been most helpful with doing everything I ask and working hard for me.

George D

I would definitely recommend them. The VA gave me 36 hours a week of paid care. I was able to take some time for myself and not worry about him.

Frances "Fran" & Lane R

The caregivers are dependable and do whatever you ask. The service makes my life simpler. It is nice to have them as backup and to know that they will be there to care for her. We've had a few scheduling issues, but someone is always there, emails might be helpful.

Howard C

I like the quality of the people provided and the work they do. The provider could do better with the quality of life.

Millicent C

The agency has been very dependable and has been working with them for a year or two, and very happy. We are very happy with the quality of caregivers they are providing.

Alison R

It depends on which caregiver we got. I'd like them to be a little more personal with the client they are caring for. A lot of times, the caregivers were on their phones, not carrying on a conversation. Their services give me a little bit of a break and help the client get bathed. Sometimes I wish the care were longer. The one thing I'd like to see improved is the billing. It's hard for me to keep track of all the bills.

Andrew L

I could never get consistent care. Well, they would not show up most of the time, so it did not help me. I had a caregiver who was great and coming for my 5 days I needed, but they fired her.

Linda B

I like that they are very accommodating. The aides that they send are very responsible.

William Y

They are very communicative. They find replacements if someone calls out. I work two jobs, so it helps a lot.

Anonymous

I'm satisfied with waht they do. I'm going to be 94 soon and I'm not the guy I used to be so I need help doing a lot of things that I can't do.

Philip W

My caregiver is very consistent and always on time. They have helped me with my day-to-day nutrition.

Virginia B

They seem caring, and they seem like they enjoy what they are doing. She got a sponge bath because her wound on her leg and I couldn't give her a bath.

Henry R

They are having trouble getting enough people to work for them, so we don't always have a caregiver. They do what I ask them to do when they're here.

Harold B

They have very nice girls that help and I like the way they act. It helps me a lot because they do everything I want them to do.

Richard D

I gave them a $2000.00 check upfront and I had a caregiver give me 2 visits one day and then I think one visit and a short visit the second week. I got bills even though I gave $2000.00 upfront. When I told them, they told me to think of it as the first month's rent, the last month's rent, and a security deposit. I asked them if they were going to remove the charges and they said the first month's rent, the last month's rent, and a security deposit. I decided to stop services. I was also charged $30.00 for 2 bills that came from Farmer's Bank. In other words because they generated the bill from Farmer's Bank, I was charged for it. I was shocked. I had called in to tell the answering service that my husband was taken to the hospital, so the caregiver would not have to come the next day. The caregiver showed up and he was very upset, so they had to pay him for coming. Communication was lost. I was charged for the caregiver sitting in the driveway until it was time for him to come in.

John K

They are very prompt. They provide care.

Marilyn P

They were prompt in sending someone out. I don't have their services right now.

Alma A

They could do better with having more consistency in the caregiver. They help the most by covering the days I'm not here and making sure she has a shower.

John G

I like the worker I have, she does a very good job. She does the laundry, goes to the store for me, and she cleans.

Thelma V

I like that the caregivers take care of me. The agency always comes out and checks on me.

John M

They are all very kind. The caregivers are helping by keeping track of him. He is a fall risk.

Arvona M

I like the caregiver they have sent us. They made sure they matched an excellent caregiver with my mother's needs.

Joseph H

They were a little expensive. They help get him up, bathed, and dressed.

Patricia B

We have been very pleased with them. I recommended them to a neighbor yesterday. She wasn't taking care of herself, so it has been a big help.

Bruce R

I've only used them once, but they're always on time. It was good, very good. It was able to get me to the appointment and then waited until I was done.

Michael N

They are very helpful. They steady me when I have to get on a stool in the bathroom.

Albert A

They basically come in and help shower, most of the girls are nice and helpful. They give us some relief from every day care. They take up our hours and help to put him to bed.

Millicent C

I like their selection of providers. They're consistent, and dependable The most helpful part about the service is the transparency. I'm keyed into the FirstLight system so I can see who's coming when there's a caregiver that's unable to come.

Tommy B

They take care of me. They take care of my house for me. I'm not able to get around so well.

Canty R

I liked the fact that she had assistance stepping in and out of her tub. I like that the caregivers make themselves available to assist seniors.

Leroy C

Usually, I would rate them high, but today, the aide who came said she cleaned up my dad and changed him, but we went in behind her, and she did not do what she said she did. They could train their aides to do better and screen their aides when they hire them.

James B

The agency has flexible hours. I know he is cared for with the service.

Dale C

They're responsive to whatever my needs are, and I appreciate that. They help with meal prep and laundry.

Frank R

I recommend it because they are prompt and courteous. I like that they work with me. I appreciate everything they have done for me.

Neil A

The people are wonderful. I had a stroke. They do everything that I need.

Daniel R

All my caregivers are real good. They know my situation, and they come in and get the work done.

Anonymous

We had a couple of issues. When we hired FirstLight Home Care, we had given them the duties of bathing and throwing some things in the laundry. They did all of that and had time left over. We then asked for them to do some light housework, but gave us a little pushback on that. I thought they would have been a little bit more helpful. They did what we asked them to do, but they didn't do great.

Carl N

I like that they are respectable and trustworthy. They are cooperative and friendly.

Beverly P

I have not had one caregiver that I disliked. They are kind and sweet. The caregivers come and lift you up while talking to you. They will also do anything you ask of them.

Marjorie R

I like that they were all great. They were good. They got me back up and moving around with my walker.

Keith S

They are always here. There is no cancellation. The aide coming is huge. I am not able to help him much.

James H

They are very personable They do what they say they are going to do.

Frances "Fran" & Lane R

I recommend it because they did a great job and I did not have to worry about them. I like that they were very efficient. I like that it made a difference and they were on time and treated them well.

James B

FirstLight Home Care caregivers are wonderful. The caregivers in the morning we previously had have left, but the most recent caregiver we really like as well. The caregivers help provide him showers and that has helped because I'm unable to.

Rick B

Most of the girls just sit on the couch when have run out of things to do. They don't come up with things themselves. I have a regular, and she hardly sits down and just does things.

Naida D

They are very personable and answered any questions I have had, and they are always here when I have an appointment. Anything I have needed, they've done.

INVALID N

I liked it because they are friendly and if I needed something I needed to pay out of pocket. Anything I asked, they would do. They are very helpful.

Judith F

I liked that they always showed up when they were supposed to. They would always keep an eye on her because she liked to wander a lot.

Patricia B

They send very helpful aides. I am in hospice care. They help me so much, way beyond the call of duty.

Anonymous

We were pleased with the caregiver that helped her. We assume the other caregivers are good as well. She helped my wife with showering.

Sandra W

I like the way that they are compassionate. It helps me get out, and she interacts with the person who comes here.

Joe A

I like that I always get my caregivers here. They do good work, and I don't have to worry about anything. It makes a big difference because they do things I can't do, and they do it for me.

Frank F

I love his caregiver, Judy. She is amazing. It relieves pressure off of me.

Barbara K

I like that the agency always has someone cover a shift. The agency has been able to help me by always being there.

Anonymous

I liked the kindness that the caretakers gave. It relieved me of a lot of stress and helped my husband.

Arvona M

I like the office has great communication skills and the caregiver we have is amazing. They have changed my life, I now have help to assist with my mom when I was doing everything at first.

MaryLou B

One thing I like about this company is their scheduling and flexibility. The folks that are coming are friendly, from what my mom says. It has made our experience positive because, again, their personnel is patient and friendly.

John K

Some of the providers were lazy, and some did a better job than others. We got the job done at the end of the day.

Anita L

I like that the agency is reliable. The services have made my life easier knowing there is someone there for her.

Lawrence D

They are on time, and the people are friendly. They are good at what they do. They make him comfortable. He is doing better with them around. They are good with him.

Avelyn L

They were responsive, showed up, and we liked the caregiver. We had them come in to make sure they had breakfast and lunch, and had someone in the home. They enjoy her company.

Sandra W

I like that we had people who showed up for us when we needed them, finally. They had helped the most with getting caregivers in place that actually showed up for us and would make her breakfast.

Tommy B

I like the people who take care of me and who run the building. They bathe and feed me, and clean my house.

Joyce D

I think they are careful in picking their aids and in training them. They have helped with things that are hard for me, such as making the bed, washing clothes, and general housekeeping.

John T

I like that they were always polite. They got me mentally and physically in a better place.

Elva J

I would like the availability of caretakers to be improved. When they show up, they help with transportation. They take her to get groceries. They've been great sitting with her and helping with cleaning around the apartment since she's been sick.

Dawn M

They have been very professional, very patient, and prompt. They kept the same few people, which made it easy for my mom. They have helped me as much as her, keeping her medication on track.

Gail Y

I like that the agency is very responsive and sent good people who got along with my mom. It was a smooth transition so as not to affect her daily life.

Georgia P

I like that the agency is understanding. The services have helped me keep my house clean and give me peace of mind.

Eugene A

The people they hire are very good people, the ones I had before did not do their job. They are always there and if they don't come they let me know why.

Margaret C

I like that the agency is responsive. They have helped with the quality of care provided.

Paul K

I like that the services have been good. They help me because I'm in a walker. They are helping with everything.

John G

I recommend this agency because the caregiver that was assigned to me is excellent. She grocery shops for me, cleans, and takes me to doctors appointments. They help me try to get over my accidents.

William S

I would recommend them because they came on time, and she took good care of him. It really helped us and made it nice so I could do something because I am with a walker.

Fred M

I like the physical care that is provided as well as the mental and spiritual care as well. Just having someone here has been most helpful.

Albert C

The home health care aide is very personal and very efficient. It is the best thing that ever happened to us.

John K

I like that they have worked with me to get me aides that are able to handle the care I require. They will check on me when they are here to see if I need anything. The aides have been reliable, and they know my routine now, which has made things easier.

Dominic P

I have already recommended a couple of people to the agency. Some caregivers were very attentive, while some caregivers were on the computer.

William Y

I like that the staff is wonderful. There have been little tweaks but for the most part we have an aide that comes and we love her. I know the owner and he is great and checks on us to make sure we are doing okay.

Nicholas S

Yani, our caregiver, is sweet and attentive. It is very helpful. She cleans him up when he has accidents.

Rose K

The girl I have now is really good, and I am happy with her; she knows what I like and is doing a good job. At first I had trouble with the first girl, and the second one was too young, but I like the third girl.

Michael J

I like that they always show up and are nice to work with. The provider has helped the most by doing whatever I ask, like laundry.

Pamela W

I like the caregiver they send because she is nice and thorough. I like that the caregiver is very friendly and thorough.

Anonymous

I like that they provide good care. They make my experience positive by giving me a shower.

Arleen M

I particularly like the caregiver that takes care of my mom; her name is Pam, and she's wonderful. The agency has made our experience positive by giving us a caregiver that we like.

Patty R

I like that people they sent are and how they keep in touch with me. The provider has helped with everything, like laundry and taking groceries.

Jean M

I've been happy with anyone I've come in to contact with in their organization. I'm really happy I have someone I can talk to about my mom.

Dennis Y

I like everything about this agency. They have made my experience positive because my caregiver is friendly.

Anonymous

If you're desperate, I'd recommend them. The communication is really poor. When they change aides, they don't notify you. It took forever to get on their calendar to know who's coming. The aides aren't reliable; they report off a lot. They don't want to give me consistent aid. They lack consistency. A nurse came in drunk. The most important thing is that my husband is taken care of. Most of them take good care of him. One aide came in and asked me what to do, and she said, "I don't know." Am I supposed to train their aides?

Irene F

I like that they are quick to find someone else immediately, and they always have someone here who is well-qualified. The provider helps me to be able to get it, and I can trust her to watch it for a few hours.

Shirley & Joseph S

I like that they personalized her care. I like that they do the things she cannot do.

Barbara B

The caregiver has been very nice and on time. They get along with my mom. They give her a shower once a week. She can't do it on her own.

James H

They take care of everything, they're thorough, and they meet all of my needs. They change my schedule when I need them to, and they're very efficient.

Anonymous

I need help, and the agency is available for me. The provider has helped with the cleaning and transportation.

Caroline B

Katelyn is prompt. The caregiver is very uplifting.

Shirley M

There has been good. They sit with us so I can go out and do what I have to do.

Barbara B

They were very good to my husband. I am older, so it was great to have someone helping out with things that were hard for me to do.

Robert T

The staff have the same caregivers on a rotating schedule. The service helps him get started on his day.

Angel R

I like that the agency has provided good caregivers that treat me well. The services have provided me the assistance I needed.

Sara C

The girls that came in were pretty good; the only thing they can do is help me take a shower. I need somebody to come in and help me with general housework because I'm still walking on a walker. They were in here once a week and would help me get a shower; the only thing I would like to see is I need a shower more than once a week. I think they could give people more time and more showers than once a week.

Anonymous

I like my caregiver because she does what I need. It provides the care I need because I cannot do certain things.

Joseph N

They are courteous. The caregivers arrive on time.

Jack S

They need to stop making derogatory comments. Their online reviews are really high, but I can finally see the low reviews. They can do themselves a favor by getting rid of stupid people who are accusatory. They treat their clients and caregivers. I take care of him 24/7, and if I need a doctor's appointment and an aide to come to give the ride, I should be able to count on them.

Pauline O

I like that they come in and do the bath and they take care of my mother very well. They talk to her and do what they are supposed to do.

Joan I

I liked the fact that when I reached out, the CEO or the director responded promptly, and someone came to do a site visit, and someone came with Diamond the first time, which was great; the communication was very clear. It was a relief; I don't like asking for help, but my elderly father lives with me, so it's not like I can ask him for help because I had an arm lift. Again, asking for help isn't in my comfort zone, but they made me comfortable. Having someone come to help me put me at ease.

Verna B

If I need someone for the night or evenings, the company said they can do that. The person they have coming in has made the experience positive.

Father James C

They show up every day. It is very helpful.

Eugene A

I would love to recommend them. They have made it positive by taking away the stress that I have.

William T

I like the quality of care. It is all about trust and whether I can feel like I can trust them with my loved one, and it allows me to live my life.

William S

They are always prompt. They have been very kind and understanding of my health issues.

Naida D

I like that they have been very helpful at fitting my schedule. That helped me a great deal and made a huge impact on my life. It has allowed me to continue to live on my own, and they help upkeep the home.

Anonymous

FirstLight Home Care of the Valley has caring employees that are very thorough. FirstLight Home Care helps my husband and takes the stress off of me.

Albert C

What I like about the agency is the cheerfulness of the workers. The agency makes my experience positive by supplying loving and caring workers.

Anonymous

They've swapped caregivers and switched times on me quite a bit. My caregiver helps me in the shower and will help me out of bed.

Edward C

I love the caregivers they send out. The aides make us feel comfortable.

Selenia V

Overall I liked everything and I liked the care, I can't be specific. The most helpful part was the way they took care of my mom.

James V

They give good care for my husband. They help us with showering and restroom breaks.

Stephen W

I like that they are thorough, professional and compassionate at the same time. I like that they have provided me with adequate aid during the day.

Terri P

They seem very interested and caring. They take me to doctors.

Adele A

Most of the time, the girls are amazing. The one I had today is wonderful. I don't drive anymore, so they go to the store for me. Sometimes they clean my floors.

Anonymous

They need more consistent caregivers for her. They need to be more open to helping with daily needs.

Anonymous

Overall, the care I got was fine with the aides, but I feel they need to screen them more. They were great, I don't feel they could have done anything better.

Elva J

When the salesperson came out, they told us things would happen, but so far, they haven't been as good as their sales pitch. They aren't doing what they said would be done. When my mother's life is better, it makes my life better. They said that they would send rigorous people to do all sorts of things, and some people don't clean and do what they said they would do. I want one girl and it to be consistent. They can't keep a schedule, and that affects my schedule.

Wanda B

They are very easy to work with and very accommodating at all times. It takes the pressure off of us.

Barbara B

Everybody has been friendly. They come out and help shower my mom.

Elizabeth P

She did everything for my mom and was very caring. The girl they sent was wonderful.

Bill S

Some of the aides don't take good care of my dad. They are there for my dad.

Gary W

The aides are on time. They make sure he is safe.

Joan R

I like the easiness in arranging for health care. They help me with my household needs.