Franciscan Sisters G

If they can improve communication. I would like the aides to understand they are here to care for the patient instead of being on their phones.

Jeanette H

They are concerned. I don't have to ask they already know what I need.

Evelyn B

They are very responsive, they did a good job with placement, and if there is an issue with care, they make sure to address it. They always answer calls. It's important and imperative. Life wouldn't work without it. It is better than the care in the hospital. And it is very respectful of her age and her life. This has made our life much easier.

Delfina R

I like the health aide they've sent, she's very good. The most helpful part is everything from the housekeeping and the errands.

Rose P

If there is ever a problem if an aid is not shoeing up, they are very accommodating. The agency is a necessity to have someone help my mom. The care have been excellent.

Judah R

Somebody's always there when you need them and they meet your needs. My balance is not good and my caregiver helps me around.

Carmelita M

They are nice people. They take care of the patients. I liked that they know what they are doing and they love and talk to the patients. They would ask me if I need anything.

Anonymous

They were very polite and helpful. They helped the most by giving me exercise and information.

Anonymous

We would recommend the services. The service is very helpful. They help take care of mom.

Flora D

They have always had an aide available, and their people are very capable and well-trained. They have been a blessing. It's the same person that comes every day.

Carol R

You just have to make sure you have the right person. I would recommend them. It is helpful that they are taking care of my mom.

Prince A

They're services are poor and bad communication. They could have provided caregivers that would show up and call me if they weren't able to show up.

Michael K

I liked that they did everything that I needed. The did everything that they were supposed to.

Carol P

We like the aides. I like that they send health aides.

Alberto R

The first one comes at 4pm and by that time everything is done. There is nothing left for the caregivers to do. They weren't helping, and every time there was a new nurse, I would have to train her on how to care for my husband.

Lillian M

They are on time and professional. They are very attentive to my mother. They are sensitive to my mother's preferences. It is very helpful to us; we were drowning.

Mary B

They need better communication between office staff and us. It can be easier if, I think they need to come in here and be prepared to work.

Sr. Celia H

They are convenient. The aides are great.

Anonymous

Communication could be better. I've only had experience with one person, there could be additional training in how to handle bedridden patients.

Stephen A

I wouldn't recommend it to anybody because I didn't get anything out of it. I need more physical therapy than what I was getting. There was a decent nurse and a physical therapist. It was very minimal. I really don't know.

Anonymous

More communication could be better. I had the services for a couple of weeks. The home attendants were attentive, courteous, and professional.

Anonymous

The home aides were not that good in the last days of his care. The registered nurse, and the therapist were excellent in all of the cases.

Olympia A

The aides come on time. The aides know what they are doing.

Anonymous

The staff we work with meet the sister's needs. They need that support to complete daily activities for living

Marilyn S

They are always here. They help take care of me.

Kendra

I like that we get a good aide and they feel like family. One thing they have helped with is keeping my mom comfortable.

Nancy K

The aides really do work together to ensure the sister's need met. They keep her safe and clean.

Nancy K

I know who to contact, they are easily reachable, and they give me the answers I need. They have helped the most by getting her ready to get up for the day.

Sarah S

I'd like billing and bookkeeping to improve. They have maintained her daily existence by ensuring she's fed, bathed, supervised, and has her medicine.

Anonymous

They have been very helpful in giving care to my mother. There are competent people with my mother.