
Euro-American Connections & Homecare
Euro-American Connections & Homecare
Euro-American Connections and Homecare is a family-owned and operated home care agency and it has been offering a wide range of services since 1989.
1436 Berlin Turnpike, Suite 1A, Berlin, CT, 06037 06001 06013 06016 06018 06019 06021 06022 06023 06024 06025 06026 06027 06028 06029 06031 06032 06037 06039 06040 06043 06051 06052 06053 06057 06058 06059 06061 06062 06063 06064 06065 06066 06067 06068 06069 06070 06072 06073 06074 06075 06076 06078 06081 06082 06084 06088 06089 06090 06094 06095 06096 06098 06107 06108 06110 06117 06118 06119 06129 06226 06230 06231 06232 06233 06234 06235 06237 06238 06239 06241 06242 06243 06244 06245 06249 06250 06254 06255 06256 06258 06259 06262 06263 06264 06265 06266 06267 06268 06277 06278 06279 06280 06281 06282 06320 06330 06331 06333 06334 06340 06350 06351 06353 06354 06355 06357 06359 06360 06370 06371 06372 06373 06374 06375 06376 06377 06379 06380 06382 06383 06384 06387 06388 06389 06390 06401 06403 06404 06405 06409 06410 06412 06413 06414 06416 06417 06418 06420 06422 06423 06442 06455 06457 06460 06467 06468 06469 06470 06471 06472 06475 06477 06480 06481 06482 06483 06484 06487 06488 06489 06491 06492 06498 06511 06512 06513 06516 06519 06521 06525 06604 06605 06606 06607 06608 06610 06611 06612 06702 06704 06705 06706 06710 06716 06751 06752 06753 06754 06757 06758 06759 06762 06763 06776 06781 06783 06784 06785 06786 06787 06790 06793 06795 06798 06801 06804 06807 06810 06811 06820 06840 06850 06851 06853 06855 06870 06875 06876 06877 06880 06883 06896 06897 06901 06902 06903 06905 06906 06907
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- Cash
- CreditCard
- Check
- State Non-Medicaid Program
- Veteran's Assistance
- Workers' Compensation Insurance
- Long-Term Care Insurance
- Other Options
2023

Best of Home Care
Leader in Training
Awarded to agencies excelling in client care and caregiver development through outstanding training completion rates.
2025, 2024, 2023, 2022
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
Awarded for superior client & caregiver satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2020
Best of Home Care
Provider of Choice
Awarded for outstanding client satisfaction ratings.
2025, 2024, 2023, 2022, 2021, 2019
Best of Home Care
Employer of Choice
Awarded for outstanding caregiver satisfaction ratings.
Agency Rating
Geneva R
I like the person we deal with who is the mediator between the client and the aide who got us on the right track, and I like the aide that is working with my mother-in-law. The agency found someone for us right away, and they accommodated the hours needed.
4.75 / 5William C
They are very kind, they listen to you and if I have a problem, they are willing to work with it. They are willing to work with what I need.
4.5 / 5Roberta R
I like the quality of the people who work for them. It is nice that we can relate to them for the European aspect, it makes my mom feel more comfortable.
5 / 5Alfred B
I like the quality of the caregivers. I am a quadriplegic, they help with my personal care.
4.75 / 5Elizabeth M
Two of the caregivers that have been working with my mother have been wonderful. They do a lot; they get help her with daily activities and feed her meals. They are reliable and keep her active during the day. Caregivers do puzzles and interact with her.
4.5 / 5Suzanna D
I have a wonderful caregiver. I have no complaints. I've lost a lot of independence. I was extremely healthy but it's going well. My caregiver makes the experience positive.
4.75 / 5Carol W
I am very happy with everything. When you call, they always attend to what you need. I really like it there. My husband's family is taking over and doing everything I need. I am never alone. I am going to be 87 so it is very helpful.
5 / 5Luigi C
They are personable and very helpful to my grandfather. It gives peace of mind for our family. Caregiver is very helpful and positive.
5 / 5Concetta S
They are efficient. They provide care needed. I have peace of mind knowing she is well cared for.
4.5 / 5Robert M
I like that the agency is very capable and the caregivers know what they are doing. The agency has sent very cheerful people and she is very pleasant to have around.
5 / 5Carol W
I like them because they are there any time you need them. The caregiver cooks for me.
5 / 5Sylvia V
She is doing well with them. Heather and Helena are good with her. They are good companions for her.
5 / 5Vincent D
I would recommend Euro-American Home care because they do a good job and I enjoy it when Stephanie comes in regularly. Stephanie is especially helpful because she knows where I will be when she comes in at different times of the day.
5 / 5Greta N
My helper is here helping me now. The quiet filling in of things that I cannot do is what I appreciate.
5 / 5John F
Nobody has ever called me in over a year. You don't run a business like that. Nobody has called to ask if I'm happy. I think your company should care better for your workers. And give them time off.
3.5 / 5Carol W
Everybody is attentive. They are always there when you need them. I'm very happy with them. I had a mini-stroke.
5 / 5Sylvia V
They match us with great caregivers and provide great service. They help me sew and make dresses. They watch her.
5 / 5Edith B
The agency is very responsive and they follow up. The caregiver is fabulous, and I feel like the agency is always answering the phone.
5 / 5Richard H
I like the caregiver. She understands my husband well. Crystal is kind and knowledgeable.
5 / 5Louis & Anna S
They do what they are supposed to do. They are doing everything that they have to do. They take me outside.
5 / 5Margerat F
I like that the communication is good and they did a good job ant pairing my mother with someone with high quality. My mother suffers from anxiety and my caregiver is a nice way of keeping her calm.
5 / 5Janice G
We got caught in a staff change. The first person we connected with wasn't there when we needed help. We had a language barrier and needed someone who spoke better English.
3 / 5Ellen W
I would recommend them more if they made sure that the caregivers spoke better English. Some of them had a hard time having a conversation with me because of a language barrier. The two caregivers I had were phenomenal! They take care of my home for me. They love my dog, and make dinner for me, too!
4.5 / 5David W
I like that they're responsive. The caregiver makes the experience positive.
5 / 5Betty L
I would recommend them. She seems to be prompt.
5 / 5Sandra B
The caregivers are nice and easy to work with. My experience has been positive because my dad is safe at night.
5 / 5Timothy G
I like the quality of the aids. I like that they have shown up on time and take excellent care of my wife.
4.75 / 5Anonymous
I'm so pleased I don't want to get better! I would recommend the company and especially my main caregiver to anyone. After losing my wife three months ago, this has helped me out a lot. I can't drive, which is the only hard thing.
4.75 / 5Stephanie R
I like that everybody is so kind, and compassionate at this agency. The permanent caregivers are very collaborative, and communicative with me to keep me updated.
5 / 5Dorothy N. C
I like the young lady I have now. They found a very good person for me to interact with.
3.75 / 5Daniel S
The quality of caregivers being sent are good. The agency has sent the right people when I ask for help.
4.75 / 5Elizabeth M
I like that they are very reliable for us. They have helped the most by providing excellent care for my mother.
4.75 / 5Alfred B
They are responsive when I have issues and concerns. I can reach out to representatives easily. Without a caregiver, I will be very limited in my mobility. Certainly, I wouldn't be able to enjoy my life as much as I do.
5 / 5Amy M
The agency is very good at communicating. I feel she is in good hands, the service has been stimulating for her.
5 / 5Margerat F
The agency were very recoeptative and understanding of my needs. The agency they worked promprt;y and put a couple of people in front of me to see if they worked out.
5 / 5Arthur L
I like the people that we've met, from the first stages of contact, to the caregivers. It makes a big difference. Even the Dr. said that we must be doing something right. Her physical strength has gotten better.
4.5 / 5Frank M
The agency is responsive and have never let us down as far as coverage goes. We couldn't live without the caregiver.
4.25 / 5Jutta M
I would recommend them because they are very responsive, and you can always reach someone if you have a question or concern, even after hours. They are very proficient in processing claims for long term care with insurance providers. It has been a positive experience because they made the billing process easy, and the caregivers have been very punctual.
5 / 5Francis (Frank) S
They are attentive to detail and responsive. They are responsive and listen to the consumer.
4.75 / 5Daniel S
I would recommend it because I am satisfied with what they are doing for me. They do about everything I need.
4.5 / 5Phyllis O
I do not know why I would recommend them. It has been a positive experience because they are very efficient.
5 / 5Ellen W
I like the aid that I have. She is phenomenal, there is not anything she wouldn't do for me or tackle. She keeps me in my home.
5 / 5Elizabeth M
We have some excellent caregivers. The nighttime care allows me to go home and not worry.
4.5 / 5Jessie A
I would recommend them because they are very good caregivers, and they anticipate your needs. It has been a positive experience because they care and call and see how things are going. I feel very blessed to have people come here who are educated and patient.
4.5 / 5Anonymous
The first couple of people sent her did not stay, and one was coming when she wasn't supposed to come. The young lady I have now is very good. It has been a big help.
3.25 / 5Jutta M
They are very responsive and they follow up on any questions, concerns or requests. It is extremely helpful. Anna genuinely cares for Jutta--on a personal level.
5 / 5Alfred B
They need better communication as far as when I need to change caregivers. The caregiver that I have is excellent, they're patient, and they try to find ways that they can make me more comfortable.
4.5 / 5Eleanor B
They have been reliable. They sent me someone who is very reliable.
4.5 / 5Anonymous
There is a high turnover with the caregiver. They are friendly and compassionate.
4.5 / 5Daniel S
I would recommend them. They're always on time and they send good people.
5 / 5
About This Award

Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.