Enchanted Hearts Home Care
Enchanted Hearts Home Care
At Enchanted Hearts, we deliver compassionate, consistent care that feels like family. We match caregivers to clients for comfort and trust, and support independence with dignity. Families choose us for reliable service, 24/7 support, and a team that truly cares.
650 North Girls School Road, Indianapolis, IN, 46214 46112 46123 46214 46218 46222 46224 46254
- Alzheimer's Care
- Companion Care
- Housekeeping
- Dress & Grooming
- Laundry
- Incontinence Care
- Bathing
- Mobility Assistance
- Medication Reminders
- Respite Care
- 24-Hour Care
- Eating Assistance
- Transfer to/from Bed
- Exercise Assistance
- Safety Supervision
- Transportation
- Hospital Discharge Assistance
- Prescription Pick-Up
- Doctor Visit Companionship
- Grocery/Errand Assistance
- Hospice Support
- Medicaid/Medicare
- CreditCard
- Long-Term Care Insurance
- Other Options
Agency Rating
Earnestine B
I like that they are people friendly. They help me with transportation.
4.75 / 5Nancy G
They make you feel like part of your family, I feel like they care about me. Mainly helping me keep up around my kitchen and bathroom.
4.75 / 5Helen P
I really liked the company. They just didn't give me good benefits. They were very nice people to deal with.
4.5 / 5Mark D
They talk to people very respectful, and there is never any negativity. It is awesome there, they make it worth living. Without a caretaker, I don't think I can make it in this world with all the problems I have been having. George has been here the whole day throughout all of my cancer diagnosis. And you guys are so good to the employee that he enjoys working at the company.
5 / 5Barbara S
The caregiver has been coming for two years. They are here for me when I need them. My caregiver is always here when she is supposed to be. She goes out of her way to help me.
5 / 5Betty G
The caregiver was able to help get dressed and she did a good job. The services provided by the caregiver helped me. The caregiver vacuums, takes out the trash.
5 / 5Linda G
They are very friendly and helpful. They provide care. They help me understand things.
5 / 5
About This Award
Best of Home Care
Leader in Training
The Best of Home Care® – Leader in Training award recognizes home care agencies that provide specialized care for clients and career growth for care professionals through a commitment to continuous learning. This annual award is based on your training completion rates.
- ✓ Have 10+ learners complete at least 1 training course for the year.
- ✓ Average 8+ Activated Insights Course completions per care professional for the year.
- ✓ Utilize Activated Insights Training for at least 3 months.
About This Award
Best of Home Care
Top 100 Leader in Experience
The Top 100 Leader in Experience award is the highest honor we bestow, recognizing the 100 agencies with the highest Overall Satisfaction (OSAT) scores in North America. This annual award is based on the results of your client and care professional experience surveys.
- ✓ Attain one of the 100 highest Overall Satisfaction (OSAT) scores in the industry for the year.
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Leader in Experience
(Formerly Leader in Excellence)
The highest recognition based on satisfaction scores a home care agency can earn, “Leader in Experience” means best-in-class ratings from clients and caregivers. Leaders in Experience award winners must also qualify for Provider of Choice and Employer of Choice awards.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.9+
- ✓ Complete a minimum of 2 client and 2 employee satisfaction surveys per month during the previous 12 months.
- ✓ Earn both Provider and Employer of Choice Awards for the year.
- ✓ Actively survey clients and employees for at least one calendar year.
About This Award
Best of Home Care
Provider of Choice
The Best of Home Care – Provider of Choice award signifies high client satisfaction. This award is based on satisfaction ratings gathered from verified clients. To qualify, an agency must outperform other home care agencies in their geographic region in addition to other criteria.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 client satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey clients for at least six consecutive months.
About This Award
Best of Home Care
Employer of Choice
Home care agencies that qualify for “Employer of Choice” have earned high marks from their caregivers. Great care starts with happy care professionals and to qualify, “Employers of Choice” must outperform other local competitors in caregiver satisfaction based on scores and feedback gathered from verified care professionals.
Qualification
To receive this certification, a home care agency must meet the following:
- ✓ OSAT Score 8.75+
- ✓ Complete a minimum of 12 employee satisfaction surveys during the previous 12 months.
- ✓ Have less than 15% of clients “Do Not Call” for the year.
- ✓ Actively survey employees for at least six consecutive months.
